Stakeholder Mgmt

Question 1

Vad är syftet med Brainstorming?

Answer 1

It engages stakeholders and makes sure they are alert throughout the session

Question 2

Vad kännetecknar en bra User Story?

Answer 2

1. Independent
2. Negotiable (not a contract, captures the essence not the details).
3. Valuable (SKa var aanvändbar för användaren, if not don’t do).
4. Estimatable (timeline can be estimated)
5. Small (Remember, details can be elaborated through conversations)
6. Testable.

Question 3

Vad kännetecknar en bra Acceptance Criteria?

Answer 3

Does not provide a solution and it has a clear pass/fail test.
A good acceptance criteria is the one that answers the WHAT, not the HOW.

Question 4

When to use HMW statements?

Answer 4

Turns challenge framing into a question that can be answered.

Question 5

Vad står HMW för och vad betyder varje steg?

Answer 5

How Might we?
How-suggestes that the problwm has a solution
Might-allows the project team to imagine or explore possibilities without committing to them.
We-acknowledges that a project is going to take a collaboratove effort.

Question 6

Vad är STrategy Road Map?

Question 7

Vad är Ideation?

Question 8

Vad är V2MOM framework?

Answer 8

Vision, Values, Methods, Obstacles, Measures

Question 9

Vad är syftet med V2MOM?

Answer 9

Helps to keep the team in the same direction, setting and following priorities, measuring and trackning progress, and promoting accountability to team members.

Question 10

Vad är Org Impact Analysis Report?

Answer 10

AppExchange
Visar hur specific changes in the company’s metadata can affect other org metadata configuration.

Question 11

När används Org Impact Analysis?

Answer 11

Org impact analysis
Change anaysis
Org discovery

Question 12

Vad är Enterprise Analysis?

Answer 12

För att ta reda på Organization chart. (Vem som rapporterar till vem)

Question 13

Vad står 3L för?

Answer 13

3 levels of Issues

Question 14

Vilka är 3L?

Answer 14

Level 1: Tactical or technical issues, like system errors or missed customer calls
Level 2: Overall business consequence, like being behind in industry standards
Level 3: Personal impact on their customers or employees, like attrition (omsättningshastighet/Churn rate) or high turnover rates

Question 15

Vad är The Package Development Model?

Answer 15

Samla allt som ska deployas i ett paket. När flera arbetar samtidigt.

Question 16

Vad används Relationship design till?

Answer 16

Fokuserar specifikt på the experience of users, their connection, and interaction with other people, organizations, and communities. It centers on engagement, connection and social values.