Stakeholder Engagement Process - 14% Flashcards
Participation ladder
citizen power: control, delegated power, partnership
tokenism: placation, consultation, informing
non-participation: informing, therapy, manipulation
Categories of participation
- awareness
- perception
- decision making
- implementation
participation techniques
awareness methods
group interaction methods
indirect methods
Stakeholder - definition
someone with a stake or interest
- from a sector of society (neighbors etc)
- from organized interests - neighborhood coalition, nonprofit interest group, civic group
Stakeholders - reasons for inviting + size
- jurisdiction
- knowledge base
- party to an actual or potential conflict
- connected to community networks
size:
some say 10-12, some say 20-30
Stakeholder sub categories
- steering committee
- technical advisory
- citizens advisory
- geo-based committees
Participation - surveys
questionnaires - convenience, own pace, anonymity
interviews - clarification possible, nonverbal cues, adaptive process
Participation - response rate
sample / response rate = total surveys
Participation - sampling techniques
- simple random sampling
- stratified sample - population is divided into subgroups/strata befre sampling
- clustered sample - pop is divided into smaller geographic units (clusters) such as neighborhoods
community visioning - definition
a planning process that provides an overlay for other community plans, policies, decisions - and a guide to actions in the wider community
Visioning - Oregon model
where are we now
where are we going
where do we want to be
how do we get there
are we getting there
Visioning - charettes
central event of dynamic planning
1 - work collaboratively
2- design cross-functionally
3- compress work sessions (2-7 days)
4- communicate in short feedback loops
5- study the details and the whole
6- produce a feasible plan
7- use design to achieve a shared vision and create holistic solutions
8- include a muti-day charette
9- hold charette on site
Visioning - charette - work cycle
1-public vision
2- alternative plans
3- public input
4- refined plans
5- public review
6- final plan
7- public confirmation
Participation - public meetings
share information
seek advice
solve problems
Public meetings - types
- informational: convey + get comments
- advisory: convey + meaningful interaction
- workshops: dialogue w/8-10 participants
- open house: possible break out presentations and questionnaires
Public meetings - unrepresented pops
- advertising in local newspapers
- printing notices in other languages
- using interpreters at mtgs
- providing child care
- mtg at unconventional times like weekends
Public hearings - rules
- req by law for public agencies and elected bodies
- legally prescribed rules and procedures
- write all notices in accessible languages; written agenda; non-techy
- sit at same level as audience,
