Stakeholder Engagement Flashcards
Engage current and future interested parties by building a trust environment that aligns their needs and expectations and balances their requests with an understanding of the cost/effort involved. Promote participation and collaboration throughout the project life cycle and provide the tools for effective and informed decision making.
In Stakeholder Engagement, how to Understand Stakeholder Needs?
- Ensure the team is knowledgeable about stakeholders’ interests, needs and expectations
- Engage all stakeholders by promoting knowledge sharing early and throughout the project
In Stakeholder Engagement, how to Ensure Stakeholder Involvement?
- Establish a working agreement among key stakeholders
- Maintain involvement by continually assessing changes in the project
- Foster group decision making and conflict resolution in order to improve decision quality and reduce time required to make decisions
In Stakeholder Engagement, how to Manage Stakeholder Expectations?
- Establish a shared vision of the various project increments by developing a high level vision and supporting objectives to align expectations and build trust
- Establish a shared understanding of the success criteria, deliverables and acceptable trade-offs
- Provide transparency regarding work status by communicating team progress, impediments and risks
- Provide forecasts with an accuracy that balances need for certainty VS adaptability benefits
What are the Stakeholder Engagement Tasks?
- Engage and empower business stakeholders
- Share information frequently with all stakeholders
- Form working agreements for participation
- Assess organizational changes to maintain stakeholder engagement
- Use collaborative decision-making and conflict resolution
- Establish a shared vision for project stakeholders
- Maintain a shared understanding of project success
- Provide transparency for better decisions
- Balance certainty and adaptability for better planning
In Stakeholder Engagement, what are the Community values?
- Respect for one another
- Respect for time
- Respect for end user
- Respect for code and the process
- Rules and team charter
In Stakeholder Engagement, why are conflicts important?
- Conflict isn’t always bad (positive conflicts create solutions)
- Innovation occurs only with the free interchange of conflicting ideas
- People must agree on common goals and then work to become an effective team
What do Agile Project Charters define?
Defines:
- Who will be engaged
- What is the project about
- Where will the project take place
- When will the project start and end
- Why this project is being chartered
- How the goals of the project can be achieved
Key elements:
- Vision statement
- Mission
- Success criteria
Other elements:
- Team rules (constitution)
- Code of Conduct
- Communication rules
What are some of the tasks stakeholders should be involved?
- Validate and revise project vision (visible to all)
- Design documents
- Software and prototype demonstrations
- Reviews and capturing lessons learned
- Providing information for unclear requirements
- Test scenarios and test cases for User Acceptance Testing (UAT)
- Performing UAT
- Defining transition requirements for implementation
- Preparing the organization for change
How are Agile Project Charters usually different from predictive Project Charters?
- Are broad and high level
- Acknowledge change is likely
What are the Agile Project Charter elements?
- Vision statement
- Team rules (constitution)
- Code of Conduct
- Communication rules
- Definition of success factors
What are the components of a Use Case Diagram
- System (lane that contains use cases; actors are outside)
- Use case (functions)
- Actors (user or client system)
- Relationships (lines)
What is a Sample Data Model?
- Determines the structure of data
- Show how data should flow
Name some collaboration games.
- Remember the future (pretend the project is finished)
- Prune the product tree
- Speed boat game
What are some of the types of brainstorming
- Quiet writing
- Round robin
- Free for all
What should Information radiators/visual controls contain?
- Delivered vs remaining
- Who is working on what
- Current iteration features
- Velocity and defect measurements
- Retrospective outcomes
- Burn up and burndown charts
- Story maps
