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LAB MAN > STAFFING AND SCHEDULING > Flashcards

STAFFING AND SCHEDULING Flashcards

1
Q

RECEPTIONIST
- to accept/collect specimen
- interview
- log book monitoring
- inputting data in the MIS
- phlebotomy for outpatients
- warding

A

Job Design

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2
Q
  • will there be a rotation of job
A

Job Simplification

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3
Q
  • adding more tasks
A

Job Enlargement

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4
Q
  • adding more responsibility
A

Job Enrichment

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5
Q
  • emphasis on degree or difficulty of tasks
A

Job Enrichment

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6
Q

Ex. almost all in px have edema (palpate the vein, suggest technologies; suggest closed system to prevent clotting)

  1. Empowering workers to [?] to find [?] of doing the job
A

experiment
new or better ways

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7
Q

Ex. Fistula (arterial puncture in the radial artery)

Encouraging workers to develop [?]

A

new skills

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8
Q

Ex. Warding (instructs too much)

Allowing workers to [?] how to do the work

A

decide

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9
Q

Ex. Self-assessment

Allowing workers to [?] their own performance

A

monitor and measure

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10
Q
  • Employee uses a wide range of skills
A

Skill variety

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11
Q

offers growth

A

Skill variety

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12
Q
  • Worker is involved in all tasks of the job from beginning to end of the production process
A

Task identity

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13
Q

worker should own the job

A

Task identity

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14
Q

Ex. Newly hired mt - processing should always be involved

A

Task identity

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15
Q
  • Worker feels the task is meaningful to organization
A

Task significance

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16
Q

a manager should always emphasize the importance of the job

A

Task significance

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17
Q
  • Employee has freedom to schedule tasks and carry them out
A

Autonomy

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18
Q

Ex. Warding - they know what to do and they are free to do their job

A

Autonomy

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19
Q
  • Worker gets direct information about how well the job is done
A

Feedback

20
Q

Experienced meaningfulness of the work

A

Skill Variety
Task Identity
Task Significance

21
Q

Experienced responsibility for the outcomes of the work

A

Autonomy

22
Q

Knowledge of the actual results i=of the work activities

A

Feedback

23
Q

[?] Work Motivation
[?] Work Performance
[?] with the work
[?] and Turnover

A

High Internal
High-Quality
High Satisfaction
Low Absenteeism

24
Q

The process by which managers decide how to divide tasks into specific jobs.

A

Job Design

25
Q

The appropriate division of labor results in an effective and efficient workforce

A

Job Design

26
Q

➢ ➢ The process of reducing the tasks each worker performs.

A

Job Simplification

27
Q

Too much simplification and boredom results.

A

Job Simplification

28
Q

Increasing the number of different t division of labor

A

Job Enlargement

29
Q

Increasing the degree of responsibility a worker has over a job

A

Job Enrichment

30
Q

Empowering workers to experiment to find [?] of doing the job

A

new or better ways

31
Q

Encouraging workers to develop new [?]

A

skills

32
Q

Allowing workers to [?] how to do the work

A

decide

33
Q

Allowing workers to [?] their own performance

A

monitor and measure

34
Q

Employee uses a wide range of skills

A

Skill variety

35
Q

Worker is involved in all tasks of the job from beginning to end of the production process

A

Task identity

36
Q

Worker feels the task is meaningful to organization

A

Task significance

37
Q

Employee has freedom to schedule tasks and carry them out

A

Autonomy

38
Q

Worker gets direct information about how well the job is done

A

Feedback

39
Q

Function : how Group of people, working together, who possess similar skills or use the same kind of knowledge, tools, or techniques to perform their jobs

A

Grouping Jobs into Functions

40
Q

Functional Structure : An [?] composed of all the departments that an organization requires to produce its goods or services

A

organizational structure

41
Q

Advantages
Encourages [?] from others doing similar jobs.
Easy for managers to [?] workers.
Allows managers to create the set of [?] they need in order to scan and monitor the competitive environment

A

learning
monitor and evaluate
functions

42
Q

Disadvantages
Difficult for departments to [?] with others.
[?] with own department and losing sight of organizational goals.

A

communicate
Preoccupation

43
Q

The important steps involved in the process of an organization is the determination of [], the grouping of [?], assignment of [?] to persons, delegation of [?] and creating [?].

A

objectives
activities
duties
authority
authority relations

44
Q

[?] is one of the important managerial functions which is concerned with the assessment of the manpower requirement and selection of personnel, training and development or personnel and periodic appraisal of the performance of the personnel.

A

Staffing

45
Q

Every manager at all levels has the responsibility for the efficient execution of [?].

A

staffing function

46
Q

However, to assist the manager, some of the staffing functions are assigned to a specialized agency known as the [?].

A

human resource management

LAB MAN (2 decks)

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