STAFFING AND SCHEDULING Flashcards
RECEPTIONIST
- to accept/collect specimen
- interview
- log book monitoring
- inputting data in the MIS
- phlebotomy for outpatients
- warding
Job Design
- will there be a rotation of job
Job Simplification
- adding more tasks
Job Enlargement
- adding more responsibility
Job Enrichment
- emphasis on degree or difficulty of tasks
Job Enrichment
Ex. almost all in px have edema (palpate the vein, suggest technologies; suggest closed system to prevent clotting)
- Empowering workers to [?] to find [?] of doing the job
experiment
new or better ways
Ex. Fistula (arterial puncture in the radial artery)
Encouraging workers to develop [?]
new skills
Ex. Warding (instructs too much)
Allowing workers to [?] how to do the work
decide
Ex. Self-assessment
Allowing workers to [?] their own performance
monitor and measure
- Employee uses a wide range of skills
Skill variety
offers growth
Skill variety
- Worker is involved in all tasks of the job from beginning to end of the production process
Task identity
worker should own the job
Task identity
Ex. Newly hired mt - processing should always be involved
Task identity
- Worker feels the task is meaningful to organization
Task significance
a manager should always emphasize the importance of the job
Task significance
- Employee has freedom to schedule tasks and carry them out
Autonomy
Ex. Warding - they know what to do and they are free to do their job
Autonomy
- Worker gets direct information about how well the job is done
Feedback
Experienced meaningfulness of the work
Skill Variety
Task Identity
Task Significance
Experienced responsibility for the outcomes of the work
Autonomy
Knowledge of the actual results i=of the work activities
Feedback
[?] Work Motivation
[?] Work Performance
[?] with the work
[?] and Turnover
High Internal
High-Quality
High Satisfaction
Low Absenteeism
The process by which managers decide how to divide tasks into specific jobs.
Job Design
The appropriate division of labor results in an effective and efficient workforce
Job Design
➢ ➢ The process of reducing the tasks each worker performs.
Job Simplification
Too much simplification and boredom results.
Job Simplification
Increasing the number of different t division of labor
Job Enlargement
Increasing the degree of responsibility a worker has over a job
Job Enrichment
Empowering workers to experiment to find [?] of doing the job
new or better ways
Encouraging workers to develop new [?]
skills
Allowing workers to [?] how to do the work
decide
Allowing workers to [?] their own performance
monitor and measure
Employee uses a wide range of skills
Skill variety
Worker is involved in all tasks of the job from beginning to end of the production process
Task identity
Worker feels the task is meaningful to organization
Task significance
Employee has freedom to schedule tasks and carry them out
Autonomy
Worker gets direct information about how well the job is done
Feedback
Function : how Group of people, working together, who possess similar skills or use the same kind of knowledge, tools, or techniques to perform their jobs
Grouping Jobs into Functions
Functional Structure : An [?] composed of all the departments that an organization requires to produce its goods or services
organizational structure
Advantages
Encourages [?] from others doing similar jobs.
Easy for managers to [?] workers.
Allows managers to create the set of [?] they need in order to scan and monitor the competitive environment
learning
monitor and evaluate
functions
Disadvantages
Difficult for departments to [?] with others.
[?] with own department and losing sight of organizational goals.
communicate
Preoccupation
The important steps involved in the process of an organization is the determination of [], the grouping of [?], assignment of [?] to persons, delegation of [?] and creating [?].
objectives
activities
duties
authority
authority relations
[?] is one of the important managerial functions which is concerned with the assessment of the manpower requirement and selection of personnel, training and development or personnel and periodic appraisal of the performance of the personnel.
Staffing
Every manager at all levels has the responsibility for the efficient execution of [?].
staffing function
However, to assist the manager, some of the staffing functions are assigned to a specialized agency known as the [?].
human resource management
