STAFFING

Question 1

is the managerial function of recruitment, selection, training, developing, promotion, and compensation of personnel. It involves hiring and developing the required personnel to fill various positions in the organization, estimating the number and type of personnel required, and maintaining and improving their competence and performance.

Answer 1

Staffing

Question 2

Give at least 3 importance of staffing

Answer 2

Choices:
1. Staffing helps in discovering and obtaining competent personnel for various jobs.
2. It helps to improve the quantity and quality of the output by putting the right person on the right job.
3. It helps to improve job satisfaction of employees.
4. It facilitates higher productive performance by appointing the right man for the right job.
5. It reduces the cost of personnel by avoiding wastage of human resources.
6. It facilitates growth and diversification of business.
7. It provides continuous survival and growth of the business through development of employees.

Question 3

Staffing reduces the cost of personnel by avoiding wastage of _______

Answer 3

Human resources

Question 4

Staffing facilitates _____ and ______________ of the business

Answer 4

Growth and Diversification

Question 5

Involves attracting candidates to fill the positions in the organization structure.

Answer 5

Recruiting

Question 6

The __________________________ may arise due to following situations:
1. Vacancies due to transfer, promotion, retirement, permanent disability or death of worker.
2. Creation of vacancies due to expansion, diversification or growth.

Answer 6

Need of recruitment

Question 7

Methods and Sources of Recruitment:
- Traveling visitors to educational and professional institutions
- Employee’s contacts with the public
- Manned exhibits
- Waiting lists
- include traveling visitors to educational and professional institutions, employee’s contacts with public and manned exhibits and waiting lists

Answer 7

Direct Methods

Question 8

Methods and Sources of Recruitment:
- Advertising in newspapers, radio
- Trade and professional journals
- Technical journals
- Brochures
- include advertising in newspaper radio, in trade and professional journals, technical journals, brochures etc.

Answer 8

Indirect Methods.

Question 9

Methods and Sources of Recruitment:
- Commercial and private employment agencies
- State agencies
- Placement offices of colleges and universities
- Professional association recruiting firms
- includes the use of commercial and private employment agencies, state agencies, placement offices of the colleges and universities, and professional association recruiting firms

Answer 9

Third-party Methods

Question 10

The external sources of recruitment include:

Many organizations have one separate department called personnel department to select the right employees. For that organization may receive direct applications from the candidate. The technical and clerical staff is appointed in this way.

Answer 10

Direct Recruitment

Question 11

The external sources of recruitment include:

In India mostly unskilled or illiterate workers are recruited through this method. Under this system the intermediary keeps a vital link between workers and employers. They are always willing to supply the required number of workers.

Answer 11

Recruitment through the jobbers or Intermediaries

Question 12

The external sources of recruitment include:

Mostly unskilled workers are appointed through this method. Under this system, a large number of unemployed workers assemble at the factory gate for employment. The factory manager, or labor superintendent or some other official may select the necessary workers.

Answer 12

Recruitment at the factory gate

Question 13

The external sources of recruitment include:

This is the most common method for recruiting skilled workers, clerical staff, managerial personnel, technical personnel. The vacancies are advertised in the popular daily newspapers and applications are invited from the persons having required qualifications.

Answer 13

Recruitment through advertisement

Question 14

The external sources of recruitment include:

The existing employees recommend the suitable names for the employment.

Answer 14

Recruitment through the recommendation of the existing employees

Question 15

The external sources of recruitment include:

This method is used in some enterprises or Government departments, when the recruitment of persons required for administration and technical personnel

Answer 15

Recruitment from colleges or universities or educational institutions

Question 16

The external sources of recruitment include:

The workers who want help in finding jobs make their registration in the nearest employment office where details are recorded. Employment exchanges are the special offices for bringing together those workers who are in need of employment.

Answer 16

Recruitment through employment exchange

Question 17

It means efforts taken for regularizing the system or recruitment by means of controlling substitutes of badli labor. Under this system, on the first day of each month, special badli cards are given to a selected number of persons who are advised to present themselves every morning at the factory when temporary vacancies are filled up from among them.

Answer 17

Badli Control system or Decasualisation of labor

Question 18

Under this method contractor supplies labours to the industrial enterprises according to their requirement.

Answer 18

Contract labour

Question 19

Is the process of choosing the most suitable person for the current position or for a future position from within or outside the organization. The selection of managers is one of the most critical steps in the entire process of managing.

Is the process in which candidates by employment are divided into two classes: those who are to be offered employment and those who are not

Answer 19

Selection

Question 20

After receiving the applications, they have to be screened. In this process, the applications of candidates without the requisite qualifications are rejected.

Answer 20

Receiving and Screening the application

Question 21

After preparing the list of candidates suitable for the job, blank application forms will be sent to the candidates. This application form should include information about the name and address of the candidate, educational qualifications, experience, salary expected, etc.

Answer 21

Sending the Blank application form

Question 22

The interviewer decides whether the applicant is fit for the job or not. This interview helps in assessing the appearance, attitudes, and behavior of the candidate.

Answer 22

Preliminary Interview

Question 23

Different types of tests may be undertaken to assess personal behavior, efficiency of work, and interests. Generally, the following types of tests are conducted:
i) Achievement Test
ii) Aptitude test
iii) Trade Test
iv) Interest Test
v) Intelligence Test, etc.

Answer 23

Administering Tests

Question 24

Applicants are generally asked to provide names of at least two persons to whom the firm may make a reference.

Answer 24

Checking References or Investigation of Previous History

Question 25

Is the most important step in the selection procedure. In the interview, the information given in the application form is verified. It helps in assessing the physical appearance and mental alertness of the candidate and whether they possess the required qualities.

Answer 25

Interviewing

Question 26

Based on the results of the previous interviews, the candidate is informed whether they are selected for the said post or not.

Answer 26

Final Selection

Question 27

Is an instrument of developing employees by increasing their skills and improving their behavior. Technical and managerial skills are needed by employees for performing the jobs assigned to them.

Is an act of increasing the knowledge and skill of an employee for doing a particular job.

Answer 27

Training

Question 28

measure an applicant’s capacity and potential for growth.

Answer 28

Aptitude tests

Question 29

are conducted to assess the mental capacity of the applicant.

Answer 29

Intelligence tests

Question 30

is held where the interviewer asks a set of prepared questions

Answer 30

structured interview

Question 31

Give 3 importance of training and development

Answer 31

Choices:

1. Reduction in learning time
2. Better performance
3. Reduced supervision
4. Increases morale of the employees
5. Facilitates organizational stability and flexibility
6. Develops employees’ skills, talents, competency
7. Decreased accidents
8. Better use of raw material and other resources
9. Increase in production

Question 32

Methods of training:
- Instruction method
- Apprenticeship method
- Training by supervisors
- Vestibule training
- Training by experienced persons

Answer 32

On-the-job Training

Question 33

Methods of training:
- Lecture method
- Conferences
- Seminars
- Role play
- Case studies

Answer 33

Off-the-job Training

Question 34

Is a continuous process. It is a focus for refreshing information, knowledge, and skills of the executives.

Answer 34

Development

Question 35

is a planned systematic process of learning. It is designed to induce behavioral change in individuals by cultivating the mental abilities and inherent qualities through the acquisition and understanding of the use of new knowledge.

Answer 35

Management development

Question 36

The major outcome of training is _________

Answer 36

Learning

Question 37

It is the most widely used method for generating applications.

Answer 37

Advertising

Question 38

Is one of the oldest and most accepted universal principles of management. It refers to all the formal procedures used in working organizations to evaluate the personalities, contributions, and potentials of group members.

is the judgment of an employee’s performance in a job. It is also called as merit rating.

Answer 38

Performance Appraisal

Question 39

Give at least 3 objectives of performance appraisal

Answer 39

CHOICES:
1. To help a manager decide the increase in pay on grounds of merits.
2. To determine the future use of an employee.
3. To indicate training needs.
4. To motivate the employees to do better in his or her present job.
5. To contribute to the growth and development of an employee.
6. To identify employees for deputation to other organizations.
7. To help in creating a desirable culture and tradition in the organization.
8. To nominate employees for training programs.

Question 40

Staffing involves estimating the number and type of ___________ required

Answer 40

Personnel