STAFFING

Question 1

The filling of Organizational Job Positions

Answer 1

Staffing

Question 2

Systems approach to staffing

Answer 2

methodological way of filling job positions
variables such as human resources, managerial and non-managerial positions.

Question 3

Responsible for implementing HUMAN RESOURCE MANAGEMENT
Efficient and Effective operation of a company.

Answer 3

Human Resource Department

Question 4

Management Responsibilities, Decision-Making, and Leadership

Answer 4

Managerial Functions

Question 5

Does not involve direct management responsibilities, but contributes to various organizational functions.

Answer 5

Non-Managerial Functions

Question 6

Identifies Management Potential within an organization, indicates potential successors.

Answer 6

Inventory Chart/Management Sucession/Replacement Chart

Question 7

Visual Representation outlining the organizational structure

Answer 7

General Organization Chart

Question 8

Process of hiring individuals form outside the organization when qualified internal successors are not available

Answer 8

Recruitment by external means

Question 9

Factors that are outside organization

Answer 9

External Factors

Question 10

Factors inside/within the organization

Answer 10

Internal Factors

Question 11

Actively seeking and finding candidates for a specific position/job.
Key in human resource management
ensures right people are hired.

Answer 11

Recruitment

Question 12

Filling job vacancies to employees who are already part of the organization

Answer 12

Internal Recruitment

Question 13

Outside sources are considered in the process of locating potential individuals

Answer 13

External Recruitment

Question 14

Individuals who may or may not be qualified

Answer 14

Unsolicited Applications

Question 15

Using web to gather and disseminate job opening info

Answer 15

Internet Recruiting

Question 16

Employees refer friends/relatives who are qualified.

Answer 16

Employee Referrals

Question 17

“head hunters” hire employees to find the right job

Answer 17

Executive Search Firms

Question 18

Young and New graduates with formal training and little work experience

Answer 18

Educational Institutions

Question 19

Placement services to members who seek employment.

Answer 19

Professional Association

Question 20

Sources for blue-collar and professional jobs

Answer 20

Labor Unions

Question 21

Offers free services (PUBLIC), and charges fees (PRIVATE)

Answer 21

Public and Private Employment

Question 22

Choosing individuals who have the required qualifications to fill present and expected job openings

Answer 22

Selection

Question 23

8 Steps in Selection

Answer 23

Establishing Selection Criteria
Requesting Applicants to complete application Form
Screening through listing applicants who seem to meet set criteria
Screening Interview to identify promising applicants
Interview by the supervisor/manager of panel interviews
Verifying information provided by the applicant
Requesting applicant to undergo psychological and physical examination.
Informing applicant that they are chosen for the applied position

Question 24

Prepared Questions

Answer 24

Structured Interview

Question 25

No guide, can freely ask questions

Answer 25

Unstructured Interview

Question 26

Only one interview

Answer 26

One-on-One Interview

Question 27

Several Panel Interviewers

Answer 27

Panel Interview

Question 28

Measures mental capacity of applicants

Answer 28

Intelligence Tests

Question 29

Potential for learning other skills

Answer 29

Proficiency and Aptitude test

Question 30

Reveals personal characteristics

Answer 30

Personality Tests

Question 31

Shows best suited occupation

Answer 31

Vocational Tests

Question 32

Analyzing business conditions, economic factors, task alignment with company goals

Answer 32

Training Needs Assessment

Question 33

Considers trainee readiness and motivation

Answer 33

Designing the Training Program

Question 34

On the Job Training, Apprenticeships, Classroom Instruction, Audio-Visual Simulation

Answer 34

Implementing the Training Program

Question 35

Assessing the participant's reactions Measuring return on investment (ROI)

Answer 35

Evaluating the Program

Question 36

Aligns individual needs with organizational requirements

Answer 36

Employee Development

Question 37

ALL forms of pay given by employers to their employees

Answer 37

Compensation/Wages

Question 38

Measures employee work performance

Answer 38

Performance Evaluation

Question 39

Salaries, Incentive Pay, Bonuses, Commissions

Answer 39

Direct Compensation

Question 40

Benefits given other than financial renumeration

Answer 40

Indirect Compensation

Question 41

Recognition programs, assigned to do rewarding jobs, enjoying management support.

Answer 41

Non-Financial Compensation

Question 42

Represents the reward that an employee receives for good performance that contributes to the company's success

Answer 42

Compensation Pay

Question 43

Motivational factor for employees

Answer 43

Compensation

Question 44

Relates to fairness

Answer 44

Pay Equity

Question 45

Motivation Theory on employee's response to the pay they receive and the feeling that they receive less/more than they deserve

Answer 45

Equity Theory

Question 46

Employees are motivated to work well due to the attractiveness of the rewards or benefits that they may receive from a job assignment

Answer 46

Expectancy Theory

Question 47

Compensation must consider..

Answer 47

Pricework Hourly Daily Monthly

Question 48

Used as a basis for compensation decisions

Answer 48

Evaluation-Administrative Purposes

Question 49

Through appraisal/evaluation programs about their strengths and weaknesses that is a basis for identifying their training and developmental needs

Answer 49

Developmental Purposes

Question 50

Employee possesses important work characteristics

Answer 50

Trait Methods

Question 51

Indicates degree to which an employee possesses that characteristics

Answer 51

Graphic Rating Scales

Question 52

Focuses on positive or negative performance

Answer 52

Forced-Choice Method

Question 53

5-10 vertical scales, each for a strategy for doing the job and numbered according to its importance.

Answer 53

BARS (Behaviorally Anchored Rating Scale)

Question 54

Vital in organizational work phases Fosters positive connection among their team Contributes to improved employee performance and organizational goal achievements Perceived Assistance/ benefits

Answer 54

Employee Relations

Question 55

Passionate Employees Deeply connected to the company Innovation and propel organization advancement

Answer 55

Engaged Employees

Question 56

Employees are essentially checked out Invests time but no energy and passion in their work

Answer 56

Not Engaged

Question 57

Acts out of dissatisfaction Undefine the accomplishments of engaged co-workers

Answer 57

Actively Disengaged

Question 58

Actions initiated by employees that lead toward an end or a goal

Answer 58

Employee Movements

Question 59

Union on justice and fairness in the workplace Formed due to different concerns from the employees

Answer 59

Labor Unions

Question 60

Overworked yet small wage, not enough to pay

Answer 60

Financial Needs

Question 61

Financial Needs Unfair Management Social and Leadership Concern

Answer 61

Reasons for Labor Union

Question 62

Lack of fairness, there is favoritism

Answer 62

Unfair Management Practices

Question 63

Negative Work Environment

Answer 63

Social and Leadership Concerns

Question 64

Steps in Union Organizing

Answer 64

Union Contact Initial Organization Meeting Formation of In-house Representation Election End of Union Organizing

Question 65

Collective Bargaining Agreement

Answer 65

Prepare for Negotiations Develop Strategies Conduct Negotiations

Question 66

Strike, Picketing, Boycotting

Answer 66

Union's Bargaining Power

Question 67

Continuing or shutting down operations

Answer 67

Management's Bargaining Power

Question 68

Use of help disputants come to their own consensus

Answer 68

Mediation

Question 69

Neutral 3rd party of judges who solves the dispute

Answer 69

Arbitration

Question 70

Roadmap to a fair and productive work environment

Answer 70

Formalize Agreement

Question 71

What are the many monetary rewards?

Answer 71

Pay/Salary Benefits Incentives Executive Pay Stock Options

Question 72

In exchange for work performance

Answer 72

Pay/Salary

Question 73

Indirect compensation such as healthcare benefits

Answer 73

Benefits

Question 74

Base upon pay for performance

Answer 74

Incentives

Question 75

Basic salary, bonuses, stock pans, benefits, and prerequisitves

Answer 75

Executive Pay

Question 76

Right to purchase a specific number of shares at a guaranteed price on a selected period

Answer 76

Stock Options

Question 77

What are the non monetary rewards?

Answer 77

Award Praise

Question 78

Given for outstanding performance

Answer 78

Award

Question 79

Given by superiors to their subordinates when they express verbal appreciation for an excellent performance

Answer 79

Praise