staffing

Question 1

• Critical in pharmacy as it is the organization of employees and
  workers into various operating units.

Answer 1

Staffing

Question 2

The process of acquiring, deploying, and retaining a workforce of
sufficient quantity and quality for the efficiency and effectivity of the
organization.

Answer 2

Staffing

Question 3

The process of achieving organizational objectives through the
management of people.

Answer 3

Human Resource Management (HRM)

Question 4

Tasks: recruiting, hiring, training, developing, and terminating
employees.

Answer 4

Human Resource Management (HRM)

Question 5

should be RPh

Answer 5

Licensing and registration

Question 6

per week, includes time & method of payment for regular hours
and OT work

Answer 6

Hours

Question 7

the bulk of a person’s earnings come from a base salary
or wage & incentives, such as bonuses.

Answer 7

Compensation

Question 8

health insurance, discounts on merchandise,
pension plans, etc. attracts new employees and retaining existing
ones.

Answer 8

Fringe benefits

Question 9

how long and when can be taken

Answer 9

Vacations

Question 10

important to consider; disrupts regular operations
(dayoff)

Answer 10

Time off

Question 11

responsibility for training is handled by the owner, each
employee should be given adequate training

Answer 11

Training

Question 12

plan and establish a procedure for handling the case in an
expeditious manner.

Answer 12

Grievances

Question 13

a sensitive matter & one factor that affects the pharmacy’s
ability to retain good employees.

Answer 13

Promotion

Question 14

what factors to include in the review of
performance.

Answer 14

Personnel review

Question 15

clearly written policies must be developed to make
the termination as clear as possible from both an operational and
legal standpoint

Answer 15

Termination

Question 16

before a manager can begin to recruit and select
employees, he should perform analysis and describe the jobs or
functions of employees.

Answer 16

Job analysis

Question 17

A process for obtaining all
pertinent job facts

Answer 17

Job Analysis

Question 18

A statement cont. items such as:
Job title, Job summary, Duties,
Supervision given, Working
conditions

Answer 18

Job Description

Question 19

A statement of the human
qualifications necessary to do the
job such as: education, Experience,
Training, Skills

Answer 19

Job Specification

Question 20

emphasizes personal qualities while a job
description highlights work elements to be performed

Answer 20

Job specification

Question 21

a statement that identifies what the job consists of and
who the superiors are to whom they are accounted for.

Answer 21

Job Description

Question 22

ensure staff and medicines are managed and compliant with legal
and professional regulations, ensuring the safe, high quality and effective use of
medicines

Answer 22

Chief Pharmacists

Question 23

dispense medication to customers based on a doctor’s
prescription. In this position, you will count, package, and label medication.
In some cases, you may mix a compound yourself or select a suitable generic
alternative to a drug.

Answer 23

a Staff Pharmacist

Question 24

• ensures the rational and effective use of medication.
  They perform various functions through collaborative drug therapy
  management (CDTM) and offer excellent patient care.

Answer 24

Clinical Pharmacist

Question 25

Checks patient drug profile vs. medication sheet vs. patient’s
medication box.

Answer 25

UNIT DOSE SYSTEM MEDICATION