directing Flashcards

directing

1
Q
  • It is at the heart of the management process.
A

Directing

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2
Q

The basic management function that aims to build an effective work
environment anchored on motivating, supervising, and disciplining.

A

Directing

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3
Q

Constantly introduced to new tasks, allows to work toward both
short-and long-term goals, thus creating a record of achievement
and growth

A

Attainment

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4
Q

Treat employees like in-house experts. Managers should advice on
how to further improve the org. Employees feel valued and taken
seriously by the org

A

Power

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5
Q

Motivates employees as they feel they contribute to the
functionality of the group. Arrange activities that will encourage
collaboration and enable to share ideas and experiences.

A

Belonging

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6
Q

Provide clear goals thus maximize productivity. Work flexibility
results from having them set their own hours and choose
projects.

A

Independence

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7
Q

Give opportunity to voice out their opinions and concerns.
Recognize their contributions as essential to the success of the
org.

A

Respect

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8
Q

Treat everyone fairly, Manager must always consider the
employees’ work scheds, job titles, scope of responsibilities,
salary, and benefits

A

Equity

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9
Q

Method of non-monetary motivators

A
  1. Recognition
  2. Celebration
  3. Compelling mission
  4. Balance of achievement and challenge
  5. Increased responsibility
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10
Q

Provided an excellent customer service

A

Recognition-

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11
Q

formulate a mission that everyone must
accomplish-ex. assign to create a safety planCompelling mission –

A

Compelling mission

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12
Q

-include employees in strat.
planning

A

Balance of achievement and challenge

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13
Q

allow employees to make decisions

A

Increased responsibility

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14
Q

it is 50% active listening

A

Communication:

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15
Q

It is integral to how org achieve their goals.

A

Communication:

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16
Q

creates harmony and builds emotional bonds. Focuses
on belonging and security through feedback and rewards system. Tends
not to give negative criticism or deliver bad news to an employee, thus
not allowing to grow or change bad habits.

A

Affiliative style

17
Q

displays self-confidence, empathy, and the ability
to develop cooperation and teamwork, develops the end vision and
goals while allowing the team to determine how to achieve them.

A

Authoritative style

18
Q

help employees improve their performance over time,
delegates responsibilities to subordinates to achieve outcomes and
encouraging employees to develop new skills.

A

Coaching style

19
Q

demands immediate compliance with orders and
directives. Typically has the negative impact on employee’s morale,
and on productivity

A

Coercive style

20
Q

observes collaboration and teamwork , are
participative consensus developers. Use social skills as primary
means for directing the activities of the group.

A

Democratic style

21
Q

in contrast to democratic leaders are more
autocratic, sets high standards for themselves and expect others to
follow the same, predominantly uses the self-management skill.

A

Pacesetting style

22
Q

appear best, should be used as
primary tools for leading groups or individuals

A

Authoritative and coaching styles

23
Q
  • are also effective but presents
    additional challenges
A

Democratic and affiliative styles

24
Q
A
25
Q
A
26
Q
A