STAFF MANAGEMENT Flashcards

1
Q

Staff Management
Code of Conduct

What is the SELF test ?

A

SCRUTINY = Would your decision or behaviour withstand scrutiny and be seen as appropriate by others

ENSURE COMPLIANCE = Does your decision or behaviour comply with the code and Police policy, GI’s and expectations

LAWFUL = Is your decision or behaviour lawful

FAIR = Is your decision or behaviour fair and reasonable

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2
Q

Staff Management
Code of Conduct

In considering breaches of the code, the factors we consider in our investigation are… ?

A
  • Nature and circumstances
  • Intent
  • Your position, duties and responsibilities
  • Your ability to fulfil duties and responsibilities
  • The impact on organisation and relationships
  • Impact on Trust and Confidence Police has on you
  • How similar behaviour treated in past
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3
Q

Staff Management
Code of Conduct

What is serious misconduct ?

A
  • Convicted of offence
  • Corruption - accept bribe, inducement or reward
  • Bullying or Harassment
  • Sexual Misconduct
  • Theft / Dishonesty of any kind
  • Unauthorised access, disclosure of info in NIA
  • Repeated Misconduct
  • Knowingly make false declaration or statement
  • Excessive unjustified violence
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4
Q

Staff Management
Performance Management

Is Performance Management a “disciplinary process” ?

A

NO …

That only occurs if Staff member has been unwilling, unable to satisfactorily improve following a PIP

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5
Q

Staff Management
Performance Management

Explain the steps for managing performance ?

A

Step 1 - Informal discussion
Step 2 - The Performance Meeting
Step 3 - The Performance Improvement Plan (PIP)
Step 4 - Completion of the PIP (Required Standard reached)

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6
Q

Staff Management - Performance Management
Disciplinary Process - Non Performance.

When an invite is arranged for a disciplinary meeting, who should be involved at this stage ?

A

The EPM must be involved

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7
Q

Staff Management - Performance Management
Disciplinary Process - Non Performance.

What is the purpose of the disciplinary process ?

A

To ensure breaches of Our Code are managed and dealt with fairly and in good faith with view to improving conduct.

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8
Q

Staff Management - Performance Management
Disciplinary Process - Non Performance.

Police, it’s employees and representatives must engage with “good faith”… what are these obligations?

A
  • Engage openly, honestly and respectfully
  • Responsive and communicative
  • Active and constructive in maintaining productive employment relationship
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9
Q

Staff Management - Performance Management
Disciplinary Process - Guidelines

What is the purpose of an employment investigation ?

A

To establish what conduct has occurred and whether conduct is misconduct and seriousness of it

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10
Q

Staff Management - Performance Management
Disciplinary Process - Guidelines.

Possible pathways to deal with breaches of the code …

  • No conduct/performance issues
  • Potential misconduct/serious misconduct
  • Performance issue
A

*No conduct or performance issues
= NFA, But if employee aware of issue, notify in writing

*Misconduct/Serious Misconduct
= Refer to HR to determine next steps. If Criminal, work with PPS

*Performance issue
= Manager to manage and may seek HR advice

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11
Q

Staff Management - Performance Management
Disciplinary Process - Guidelines.

If an employment matter is “confidential”, has a disciplinary process been commenced ?

A

NO, it’s handled sensitively and kept need to know basis

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12
Q

Staff Management - Performance Management
Disciplinary Process - Categorisation

Who categorises complaints ?

A

Generally between Manager and HR

If complex or serious, may include ER for guidance and if Criminal PPS

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13
Q

Staff Management - Performance Management
Disciplinary Process - Categorisation

What types of things are not categorised ?

A
  • Poor performance

* One off low level misconduct or mistakes (can be dealt with by the manager)

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14
Q

Staff Management - Performance Management
Disciplinary Process - Categorisation

What types of possible outcomes are there from Code breaches ?

A
  • NFA
  • Performance Management
  • Employment Investigation
  • Criminal Investigation
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15
Q

Staff Management - Performance Management
Disciplinary Process - Categorisation

Can an employment investigation that is NOT held in abeyance and is concluding before the criminal process be revisited ?

A

NO - and this is regardless of the criminal justice outcome

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16
Q

Staff Management - FEO

Who can work FEO

A

Any police employee

17
Q

Staff Management

Why is FEO important

A

Working flexibly has a positive effect onward resulting in higher levels of engagement

18
Q

Staff Management - FEO

What are the 4 main benefits of being able to work flexibly

A
  • Enabling high performance
  • Attracting and retaining top talent
  • Accessing a broader talent pool
  • Increased productivity
19
Q

Staff management -FEO

What are the 4 main working arrangements/options available

A
  • Working from home/alternative location
  • Flexi time (set number hrs per week)
  • Part time
  • Condensed hrs (full time but shorter weeks)
20
Q

Staf Management -FEO

How does a supervisor lead FEO in Police

A
  • Team discussions (include in culture sessions/monthly chats)
  • On the agenda (at leadership discussions)
  • Educate others
  • Advocate
  • Challenge negativity toward it
  • Role model
21
Q

Staff management - FEO

How long do you have to consider/respond to an application?

22
Q

Staff Management - FEO

Who can decline an application?

A

District Commander or National Manager

Managers can recommend that an application is not supported

23
Q

Staff Management
Early Intervention Policy

What are the 4 phases of early Intervention?

A

Identification
Analysis
Engagement / Interview
Feedback / follow up

24
Q

Staff Management
Speak up

What are the three tiers to support you through your situation? (basic reporting)

A

Your supervisor

Proactive management

Active Intervention

25
Staff Management Define Discrimination
is. .. directly/indirectly, sex, marital status, religion, belief, colour, disability, age, employment, family status or sexual orientation.... - refusing employment conditions available to others - dismissing or subjecting to detriment - retiring or causing to retire/resign
26
Staff Management - harassment Define Harassment
Directing unwanted behaviour that is not legitimate | Unwelcome, intimidating, threatening and either repeated or significant.
27
Staff Management - harassment What is not harrassment?
- Issuing reasonable instructions - Warning or diciplining person - Requiring reasonable standard of performance - Legitimate criticism about performance - parental leave provisions
28
Staff management - harassment Define Racial harassment
Directly or indirectly hostility against race, colour, ethnic or national origin Hurtful, repeated or significant
29
Staff Management harassment Define sexual harassment
when someone makes a request or suggestion for intercourse, contact or implied sexual activity with a promise for preferential treatment or threat of detrimental treatment or significant unwelcome behaviour
30
Staff Management - harassment Define Serious Allegations
A serious allegation that presents serious risk or emotional harm. May amount to serious misconduct if proved
31
What are the three steps in the disciplinary process
Initial assessment Categorisation Inclusion of the member
32
When a performance meeting follows an un-successful informal meeting, what are the steps required before a performance meeting
Identify minimum standards Send letter of invitation Discuss with HRM and consider possible remedy Draw up checklist of items to discuss If further support required obtain names/contacts
33
What are the 5 steps to a performance meeting
Introduction Provide information Give opportunity for response Problem solving Record keeping