SPP - Ch1 ESRM, Crisis Management Flashcards
What is essential to ensure recovery from business interruptions and to protect the profitability of the enterprise?
Planning
Even with emergency planning, why is it necessary to improvise and remain flexible when a disaster or other emergencies strikes?
Because the variety of emergencies make planning for every possible contingency impossible.
What are the elements, the primary training of emergency response personnel should focus?
The most likely situations and the location, construction, size and function of each site.
While developing a plan for emergency management what elements should be included in the plan?
The development of a plan for emergency management includes:
1. Defining emergency
2. Establishment of an organization to perform specific tasks, before, during and after an emergency.
3. Esablish a method of using available resources and for obtaining additional resources at the time of an emergency.
4. A means from moving normal operaitons into and back of the emergency mode of operations.
What should an emergency plan provide?
The basis for orderly action and for making decisions that minimize loss.
What are the four elements of emergency management?
Mitigation, preparedness, response and recovery.
How is it possible to prevent from causing substantial loss from an emergency?
By responding promptly to an emergency.
To achieve what business continuity encompasses all the actions taken by a business before, during or after an emergency?
To minimize the emergency’s negative impact on the organization’s operations and to bring a timely response, resumption of critical business functions and recovery if an emergency does occur.
What kind of activities are included in the recovery efforts of emergency management?
Recovery efforts include implementation of continuity of operation or business resumption plan, activations of emergency relocation and reconstitution or restoration at the original location or a new permanent location.
What are those key elements to achieve the objectives of emergency management?
What is to be done and who is to do it.
Explain the term continuity of operations (COOP).
Continuity of operations or COOP is a term normally applied specifically to the US federal government. COOP is different from Business Continuity in that it entails movement of critical functions and personnel to an alternate operating site or sites in accordance with a pre established COOP plan.
What is an effective tool that can be utilized in the developmental stage of an emergency plan for determining the probability of a threat or a disaster, and its impact on an organization?
To conduct a risk analysis
An organization needs to develop an emergency plan depending on what factors?
On the nature of the organization’s activities, the organization’s criticality, its attractiveness as a target, and the type of facilities it occupies, among other considerations.
After what type pf action, each emergency plan should be evaluated and modified?
The emergency plan should be evaluated and modified as required after the following
1. Each training drill
2. Each emergency
3. Changes in personnel or their responsibilities
4. Changes in the facility’s physical design
5. Changes in policies or procedures.
Why does an all hazard approach works well?
An all hazard approach recognizes that many emergency planning requirements are similar regardless of whether an accident is natural threat, a human threat or an accident
In choosing a planning format for an emergency, what are the significant considerations?
The dissemination of the plan and the maintenance of the plan.
While developing emergency operations plan what kind of approaches can be undertaken?
The emergency planning approaches are:
All hazard approach
Stand alone plans
A combination of all-hazard and stand alone
How is it possible to make emergency plan effective?
Every emergency plan should be reviewed and updated regularly.
Why is it essential that all emergency plans are reviewed at least once an year?
To ensure that all dynamic information such as floor plans, contact numbers, key personnel, and key assets are accurate.
Why is the all hazard approach better in comparison to the stand alone approach?
The all hazards approach is relatively simple and it is easier to disseminate information common to multiple emergencies like emergency contact numbers. On the other hand, in a series of stand alone plans, there is a need to update every plan each time common points of contacts or emergency number changes.
An EOP developed with _________ approach will address preparedness and response aspects of business continuity.
the all hazards approach
Who can make risk analysis more manageable in an organization?
Managers directly involved in day-to-day operations.
What is the purpose of an emergency plan?
To highlight the type of problems that decision makers and other key emergency management personnel will encounter and to require them to consider, in advance, how to react when an emergency develops.
What is an effective plan?
A plan must reflect the requirements of the organization to which it pertains.
All persons tasked with responsibilities must clearly understand their responsibilities and be trained to fulfil them.
The plan must be tested through practice and should be revised in light of such testing.
It might need revisions, reassignment of responsibilities or retraining of personnel and thereafter retesting.