SOPs Flashcards

1
Q

What the Brace Commands?

Who can initiate?

What happens if the PA is unserviceable?

A

“Brace Brace Brace”

“Heads Down, Stay Down”

Flight Crew or, Cabin crew during the No Contact Period

Seatbelt sign flashes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Commands for Land Evacuation

A

Evacuation Ordered;
“Evacuate, Evacuate Evacuate
Seatbelts OFF
High Heels OFF”

Once Exit is usable;
“Come This Way.
Get Out.”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Commands for Ditching

A

Initial commands;
“ Seat Belts OFF. Fit Lifejackets, High Heels OFF”

Once exit is useable;
“Come this way. Get out. Pull Tags”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

How would you open a door in a;

Nose Down attitude?

Total Gear Failure?

Tail Down Attitude?

A
  • Check SAFE
  • Open door ARMED
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Examples of controls methods during an evacuation?

A
  • Use different words to motivate. Instruct forcefully.
  • Strike at passengers arm or knee if blocking exit
  • If seated, place hand on lower back and push them down the slide.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Cabin Crew Procedures during a Snow/Ice Emergency?

A

Instruct passengers to don all available clothing. No high heel shoes.

Life jackets donned over clothing

Distribute pillow and blankets to all pax and crew

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

How might the Flight Crew order and Evacuation?

What is the exception?

A
  • PA “Evacuate” x 3
  • Verbal evacuation order by FC member entering cabin
  • Emergency Evacuation Signal System (EESS)

*Cabin crew MUST attempt to contact the flight deck before initiating an evacuation if it is obvious an evacuation is imperative.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is the role of the;

Captain?

First Officer?

SO/Supernumery?

During a Land Evacuation.

A

Captain: Monitor and oversee evacuation.

FO:Take Torch NOTOC and Loadsheet. Relay Evacuation Command. Evacuate via First Available Exit.

SO/SN: Duties as directed by Captain

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What information is typical in a NITS briefing?

A

N - Nature of emergency

I - Intentions

T - Time available before impact

S - Special consideration or requirements

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What are the Cabin Crew Actions during a Land Evacuation Preperation?

A
  • Obtain and Review Drill Sheer
  • Proceed to demo position
  • Carry out demo in accordance with CSM PA
  • Check pax understanding
  • Brief customers with special requirements
  • Secure galley and any loose items
  • Reposition pax if required (buddy system)
  • Check all doors armed
  • Gather and stow drinks for recovery after landing (no alcohol or caffeine)
  • Return to seat upon PA. Await brace command.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What passengers are suggested for an ABP role?

A
  • Positioning crew
  • Military personnel
  • Police or security
  • People who responded to authority
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What additional considerations should be given for an evacuation AT the terminal?

A
  • Use of steps of aerobridges
  • Check exit area for vehicles or obstructions
  • ARM door if inflation area is clear.
  • Open door
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is the ALERT PHASE PA?

What are the Cabin Crew Actions?

What outcomes follow this PA?

A

“Attention! All passengers remain seated and await further instructions.”

Once a/c has stopped;
- Stand by exit, check outside.
- Be ready to act immediately.
- Report non-normal conditions to Flight Deck. (One Attempt, if no answer, contact CSM).

Cancellation or Evacuation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is the Alert Phase Cancellation PA?

A

“Ladies and Gentlemen, thank you for your co-operation. Remain seated. Cabin Crew resume normal duties.”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What are the cabin crew actions after a Rejected Takeoff?

A

Cabin Crew are to remain seated in their harness until the aircraft has come to a complete stop, and await the PA from the flight deck.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

How can a Ditching Evacuation be initiated?

A

PA from Flight Deck “Attention, this is a ditching, follow your Crew Member’s instructions”.

If PA is not received and aircraft has stopped in water, cabin crew should initiate Ditching Impact Drill.

17
Q

What is the role of the;

Captain?

First Officer?

Second Officer/Supernumery?

During a Ditching

A

ALL = Fit lifejackets and take torch.

Capt = Proceed to cabin and oversee evacuation

FO = Proceed to cabin, or as directed by Captain

SO = As directed by Captain

ALL = When all assistance rendered, evacuate.

18
Q

What is the Ditching Order PA?

A

“Attention! This is a ditching, follow your crew
member’s instructions.”