SOP Administrative Orders Flashcards
SOP 3–6 language access policy was created for what?
To provide services to Limited English Proficient LEP persons
The four factor analysis To provide programs and information for LEP persons from DOJ consist of what?
Number or proportion of LEP persons eligible
The frequency with which LEP persons coming to contact with the program
The nature and importance of the program
Resources available to the recipient and cost
What is a vital document for LEP
Written information that provides essential important information for accessing department services. Contain critical details about a persons rights. 
What are the safe harbor languages for albuquerque?
Spanish Vietnamese Chinese diné
What is the duty of the superintendent of police reform
Appointed by the mayor and shall work with a chief of police on all aspects of the court approved settlement agreement CASA 
Who is in charge if the chief becomes incapacitated
The first Deputy chief
What is the role of an incident commander?
Require personnel from different commands to function as a single unit with a common goal. 
All deputy chiefs and commander shall be responsible for operations and incidents within their bureaus for how many hours a day
24
The chief of police may authorized personnel to deviate from the SOP in what circumstances
Such a deviation is in the interest of the city of Albuquerque or public and his lawful
For ERT and Tactical Activations In which a deviation from SOP is authorized the incident commander shall document Their decision to deviate from the SOP in a _____? 
After Action Report AAR
Area commanders should promote what type of policing within the area commands?
Community policing. 
Policy violations should be reported to who by the immediate supervisor
Internal affairs professional standards IAPS 
After a use of force a supervisor should ensure appropriate what is provided And completed? 
Medical care as soon as possible, and sure forces correctly classified, I’m sure necessary notifications were made, and ensure evidence of preserved and gathered, and they’re all reports and forms are completed. 
Regarding community involvement and policing, a supervisor shall do what to build trust?
Build community trust by applying problem/community oriented policing strategies and engaging with the community-based groups
Monthly reporting by a supervisor shall be submitted no later than the ___ day of the month ? 
10th Day of the month
The supervisors Injury Investigation Report Form and any related documents shall be immediately forwarded through the chain of command up to the respective bureau head and who else?
Human Resources Division
A supervisor shall be responsible for reporting the restriction to the human resources division administrator by what time frame? 
By the end of that day or by the end of the next regular business day
Department personnel shall not sign up for or excepting assignment for overtime if they are; 
In an on-call status except for honor guard, horse mounted unit or emergency response team
On administrative leave
Suspension
Sick leave
I have a physical or medical restriction
Military leave; or injured light duty (ILD) 
How often should field supervisors review calls for service overtime to evaluate the need for continued use of overtime?
Every hour
What rank of officers may sign up for COT? 
Patrolman 2 class - Lieutenant
Upon department personnel submitting an FMLA packet to City HR a supervisor shall immediately notify who
Ops review Det.
Department personnel are prohibited from working _____ when on FMLA?
Overtime
If department personnel sustain an injury while on duty during the weekday between 0800 and 1700 They should do what for treatment?
Report to the city of Albuquerque employee health center
If department personnel obtaining injury on duty after hours or on the weekend they should do what for treatment?
If it is a non-emergency they should call Medcor And Report to city of Albuquerque employee health center on the next working day
When a sergeant subordinate received an on duty injury what steps should be taken;
Make sure the employee receives appropriate medical treatment; investigate the injury;
Complete the city of Albuquerque supervisors injury investigation Report within three working days from the employees injury, And submit the injury investigation report through the chain of command to the city of Albuquerque risk management division personnel 
When a subordinate sustained an injury due to a criminal offense what should also be included in the injury investigation report?
Include a copy of the Uniforms incident report and if not on the name and address of the individual who committed the crime
Department personnel who are absent for more than _____ consecutive work days or more Who use sickleave or non-duty disability leave to cover the absence shall report to the _____ _____ _____ And may be required to undergo an examination by medical personnel prior to returning to work
10 days
City of Albuquerque employee health center
Overutilization of what kind of leave Is just cause for disciplinarian action and over what percentage? 
Sick leave
Over 44%
A supervisor shall ensure that _____ Levels are maintained when approving or denying vacation leave and compensate Tori time request
Minimum staffing levels
Regarding the bid packet supervisors shall ensure that field personnel abide by what three casa related topics: 
A. Familiar with the geographic areas they serve including their issues, problems, and community leaders
B. Engaging problem identification and solving activities with a community members around the communities priorities
C. Work proactively with other city departments to address quality of life issues
How many days do you have to complete the online bid packet?
14 days
Who is responsible for making sure everyone has completed their bid packet
Area commanders
Online bid packets shall include maps with the highest amount of mental health calls for service – Supervisors shall assign who to these beats or the closest areas indicate by the map
ECIT OFFICERS
Who should the Sgt. email their employees beat and area command familiarity quiz to?
Watch Commander
What is a line inspection?
A process conducted by supervisors at all levels to ensure that personal overhearing to department policy procedures rules and regulations
How often should a supervisor conducted line inspection
On a monthly basis shall be completed and required by before the last day of each month
What should be inspected on a line inspection by a supervisor
Serial numbers on firearms in ECW ammunition, vehicles, duty belt, OBRD, appearance, grooming, Uniforms
What should be initiated if the supervisor find any potential policy violations?
Internal affairs request IAR
Incentive hours for the regular exercise program or stored in employees what type of time off?
Time off Bank TOBANK
If an officer chooses to participate in the health and wellness improvement program the supervisor should arrange on duty or off duty time for sworn personnel to participate?
The supervisor shall arrange On Duty time
SOP 3–32 “performance evaluations”
Policy states “to Implement fair and consistent practices for evaluating the performance of all department personnel and areas related to _____ , ____, ______ And critical police functions on an ongoing an annual basis. 
Constitutional policing, integrity, community policing
A checkpoint during a performance evaluation should be given how often?
Every quarter and on an annual basis
Who is excluded from receiving a checkpoint performance evaluation?
Cadets and recruit officers who were evaluated on their own field training evaluation program 
Performance documents are not a form of discipline but our tools to effectively communicate expectations, observations and concerns about employee performance shall relate to and be guided by;
Department of mission and vision statements; department values: integrity, respect, fairness, and pride
Department goals and objectives; unit goals and responsibilities; ethical and objectively reasonable uses of force including shows of force
Constitutional and community policing
Performance documents shall be completed and submitted through PeopleSoft within how many days of their checkpoint or annual due date?
5 days
Supervisor shall review the employees assigned them in PeopleSoft how many days prior to PeopleSoft checkpoints or annual evaluation periods?
30 days prior
How many months must personnel on military leave be gone for to be excluded from performance evaluation
3 months
What should supervisors be a valuated on in their performance evaluation?
Quality of their use of force reviews
When is the use of force considered finalized?
When it has been completely reviewed by the supervisors Chain of command
What is the evaluation period In the performance evaluation management system PEMS?
12 months
What is a monitoring plan?
A plan developed by the supervisor and designated employee based on performance assessment, establish specific action taken and deadlines for reviews and completion.
The purpose of the plan is to support the designated employee and achieving professional goals, improve performance, and career development. 
What rank is a reviewing supervisor in PEMS ?
Lieutenant or above
What rank is in approving supervisor in PENS
Commander or above
All PEMS assessments and monitoring plans will be retained throughout the term of their appointment and for how long following termination?
5 years
PEMS data will be sorted into seven performance measures for analysis and evaluation?
Uses of force
Complaints
Crashes
Pursuits
Court issues
Training
Personnel management
What will trigger an assessment notification in PEMS?
When the performance of a designated employee has exceeded establish assessment thresholds 
What should a supervisor do when they receive an assessment notification in PEMS
The supervisor will complete the performance assessment and forward it to the reviewing supervisor
Calculated threshold and performance threshold compare employees to what? 
Compare designated personnel with similar assignments and duties
When a supervisor identifies areas that need improvement they will develop a_________ ?
Monitoring plan and complete and submit it and PEMS 
How long is a supervisor have to complete their assessment and monitoring plan and PEMS
14 days.
Supervisors will document all assessments, Monitoring plans, and reviews in what system?
PEMS
When served with civil litigation department personnel have how many days to inform their chain of command? 
2 days
What are minor policy violation?
Conduct that if sustain would result in discipline or corrective action less severe than a suspension based on the chart of sanctions
How long do Department personnel have to complete an IAR once they gain knowledge of policy violation
24 hours after obtaining knowledge
Written complaints received to a supervisor shall be entered into the IA database within how many hours
24 hours
Supervisors should complete what four steps when arriving at the scene of a complaint? When feasible
- Interview the complaintant
- Gather relevant evidence
- Identify all potential witnesses
- Identify all employees involved
And immediately inform employees chain of command when notified of an allegation of apparent criminal conduct
When investigating a sworn law-enforcement officer during a criminal investigation, who will assume the primary investigation?
APD Sargent and not an acting Sergeant
An employee may be relieved from duty by a supervisor if they’re Alleged to have engaged in _______ Where dismissal from employment is likely?
Or there’s reasonable believe the employee has a medical or psychological condition that might prevent them from performing a job function
Engaged in serious or criminal misconduct or dismissal from employment as likely. 
When a relief of duty has been directed by a supervisor during normal business hours, the supervisor the employees immediate supervisor and the affected employee should report to who?
The division head or area commander
An external allegation that a department employee violated the department policy or violated federal state or local law is what type of complaint?
Civilian police complaint CPC 
What agency is independent of city government, not part of either the city administration or city council and consists of civilians
Civilian police oversight agency CPOA 
Who investigates civilian police complaints (CPC) 
CPOA
When IA investigation cases are completed by IAPS, IAFD, the CPOA or an area commander/ Division head who should they forward the Completed case to?
Professional integrity division commander for review
For discipline over 40 hours, who should a professional integrity division commander forward the case to for final review
Deputy Director police reform
Who shall have the discretion to impose discipline and the discretion to decide the level of discipline?
Executive Director of police reform
Factors that INCREASE the culpability of the subject or the severity of the penalty associated with the act under the chart of sanctions is the definition of what
Aggravating circumstances
The finding of administratively closed can only be approved by who?
Only the commander of IAPS, IAFD, Deputy Director of police reform, or executive Director of police reform
Conduct that, if sustained, would result in discipline Or corrective action less severe than a suspension based on the chart of sanctions is the definition of what
Minor policy violation
Factors that DECREASE The culpability of the act or the severity of the penalty associated with the act under the chart of sanctions is the definition of what?
Mitigating circumstances
What sanction classification— ? Violation of law, policy, rule or regulation can foreseeably result in death or serious physical injury; willful and wanting disregard of department principles; constitutes a felony crime or a lesser criminal offense serious lack of integrity, ethics or character related to an employee fitness to hold a position
Class 1
What sanction classification; Conduct that involves the serious abuse or misuse of authority, unethical behavior
Class 2
What sanction classification; Conduct that involves an abuse or misuse of authority, unethical behavior and asked that could reasonably have resulted in serious adverse impact on the departments employees
Class 3
What sanction clarification; Conduct that is substantially contrary to the values of the department or that substantially interferes with a department mission operations or public trust; or that involves a serious risk to department personnel
Class 4
What sanction classification; Conduct that has a pronounced negative impact on the operations or professional image of the departments relationship with other department personnel, agencies or the Public
Class 5
What sanction classification; Conduct that has MORE THAN MINIMAL negative impact on the operations or professional image of the department
Class 6
What sanction classification; contact that has a MINIMAL NEGATIVE IMPACT On the overall operations or professional image of the department
Class 7
Determining progressive discipline the department shall consider a timeline for a sustained violation. When does that timeline begin and end?
When discipline was imposed on the prior violation to the date of the alleged misconduct in the current investigation
Regarding time limitations on progressive discipline class 1–4 shall be considered for how long? 
The duration of the officers career
Regarding time limitation’s on chart sanctions and progressive discipline - class five offense and 6-7 shall be Considered for how long prior to the event?
2 years for a 5
6-7 are 1 year
How many times can a non-disciplinary corrective action NDCA Be used? 
Once per employee in a rolling 12 month calendar.
Authority to impose discipline of a NDCA, verbal or written reprimand, suspension less than 40 hours can be issued by who? 
Commander, deputy chief, that the Director should have final authority to impose discipline
Who shall have the final authority to impose discipline in regards to a suspension Of 40 hours or more, demotion, or dismissal from service
Executive Director of police reform
What is the max length of time a suspension may be held Abeyance?
6 months
What is the percentage of time that a suspension can be held in abeyance and who may impose that on a suspension? 
No more than 25% and executive Director police reform
What are the three categories of violations
Attendance, misconduct, performance
What are the three main kinds of department orders?
Department personnel orders, special orders, and standard operating procedures SOP
What makes a special order “special”?
A written directive issued department wide to address and governs specific identified issues of an URGENT matter 
In power DMS how long do you have to electronically sign a department order?
1 week
If there is a change to a current SOP related to the CASA Who should be notified in the process for approval?
DOJ, IM and APOA
When does a special order expire?
If the amendments have been incorporated in the published version of the SOP, or within one (1) year of publishing the special order
What are examples of internal and external stakeholders?
Internal – Department personnel and city of Albuquerque personnel
External – community members MHRAC, Community policing council members
How many days is Is the commentary. For approving SOP by stake holders the DOJ and CPOA, APOA etc? 
15 Day Commentary
What is a self-assessment?
An internal inspection by the performance metric unit PMU Or the management of department processes, or the management of unit or division programs that further the mission of the department. 
As part of the self-assessment, sworn personnel supervisors shall conduct what on a monthly basis as outlined an SOP line inspection process
Supervisor shall conduct monthly line inspections
With regards to the wellness program supervisors are allowed department personnel time off and designated time as______ In the departments timekeeping system
PAID LEAVE OTHER PLO
