SOP A/BUS Flashcards
All training that involves an expense to the OKCFD is subject to what?
The availability of funding
Training that involves an expense to OKCFD requires a travel and training request form approved by whom?
The Fire Chief or their designee
What are Fire Administration Office hours?
Mon.-Fri. 8am-5pm
What are the 10 holidays of the OKCFD?
MLK, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving, Day after, Christmas eve, Christmas Day, New Year’s Day
Anyone entering Fire Administration will check in with the what?
Front Desk
If the person at the front desk is unavailable the person will do what?
Wait in the lobby
TQ* Generally, who will prepare all correspondence requiring the Fire Chief’s signature?
Admin. Assistant
TQ* If there is a question about the format, who should you contact?
Fire Administration
To whom will you email the document to be prepared for the Fire Chief’s signature?
Admin. Assistant
TQ* If you have any questions about correct format or contents for letters or memorandums contact who?
Admin. Assistant in FA
letters typed on letterhead are to be used when the correspondence is going ____ the OKCFD or City of OKC.
Outside
Memorandums are used for correspondence ____ the OKCFD or City of OKC.
within
Writing a FC letter, where and what goes in the 2nd page heading?
Heading is top left of 2nd page as follows:
Name of addressee
Date
FC letter, Typing on the second page will begin on the ___ line down from heading.
3rd line down
What are the components of the FC letter and where are they located within the letter?
Date- 8th line from the top Addressee- 5th line from date Salutation- 2nd line from addressee Subject(if necessary)- 2 lines from salutation subj is optional Body- 2 lines from subj or salutation Closing- 2 lines from body Name of FC- 4 lines from closing Enclosure- 2 lines from sig. block pc- 2 lines from enclosure
What kind of spacing used in FC letter, how much spacing between paragraphs, and do you indent?
single spaced, blank line between paragraphs, and do not indent paragraphs
TQ* FC letter to utilize a second page at least how many lines from body of letter must continue to second page before the closing begins?
3 lines
TQ* If letter is mailed “certified” or “registered” the words __ or ___ can be found where?
CERTIFIED MAIL or REGISTERED MAIL… centered at top of first page above the date
FC letter, closing is placed where?
2 lines below the end of the body
FC letter, Signature from FC placed where?
4 lines from the closing
On letters and memos “pc” means what?
Photocopy, Personal copy, and Printed copy
___ is not needed in closing because it is on the ____. Only need your ____ & _____.
Oklahoma City Fire Dept., Letter head, Name, and Rank
Where should you sign memo?
No signature, initial just to the right of your name on “from” line
Memorandum, where should “to” line go?
8th line from top margin
A request for new equipment has 4 paragraphs, what are they?
Situation, Problem, Solution, and Justify.
point out situation, relate to the problem, identify a solution, and justify your changes
Request for new equipment needs to be agreed/reviewed/signed by who?
All 3 station officers, all 3 district officers, and all 3 shift commanders, the employee to whom the memo was written will sign approved or denied and then date
Memo: request for new equipment, where does “pc” belong, below ____ signature & above ____?
below shift commanders signatures and above APPROVED: / DENIED: Signature block
Employee to whom the memo was written will sign on the appropriate line as to ____
approving or denying, and the date that it was signed
TQ tuition reimbursement, eligible employees must have minimum of ___ service to participate?
12 months
The ____ designated a ____ to oversee the Tuition Reimbursement Program?
Fire Chief, Program Administrator
TQ employee will be reimbursed the cost of ___ and ____ for up to $____ per semester?
Tuition and Mandatory Fees up to $1250 per semester
Following completed reimbursement, the documentation for each employee will be placed in the files of _____ in ______
Completed purchasing transactions in Fire Administration
TQ Employees must submit documentation to Fire Administration within __ days from end of semester?
60 days (document will be date stamped upon receipt)
Required documentation for tuition reimbursement?
Original transcript or official letter from institution (no copies), Statement of Student Account which is an itemized receipt, Grade report of “C” or better, Proof of Payment
Proof of payment shall consist of the following for cash? check? c.c.? loan? affadavit?
Cash=receipt, Check= copy of canceled check front/back or document from bank stating check cleared, C.C= receipt indicating payment & copy of credit card statement, Loan= copy of loan contract or promissory note, Signed & notarized tuition reimbursement affidavit (fireweb) must be submitted