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Fall 2013 > Some Q & A to the Unicru personality test > Flashcards

Some Q & A to the Unicru personality test Flashcards

1
Q

Any trouble you have is your own fault

A

Strong Agree/SA

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2
Q

It is easy for you to feel what others are feeling

A

Strong Agree/SA

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3
Q

It is fun to go to events with big crowds

A

Strong Agree/SA

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4
Q

It is maddening when the court lets guilty criminals go free

A

Strong Agree/SA

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5
Q

When someone treats you badly, you ignore it

A

Strong Agree/SA

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6
Q

When you are done with your work, you look for more to do

A

Strong Agree/SA

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7
Q

When you go someplace, you are never late

A

Strong Agree/SA

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8
Q

When your friends need help, they call you first

A

Strong Agree/SA

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9
Q

You agree with people more often than you argue

A

Strong Agree/SA

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10
Q

You always try not to hurt people’s feelings

A

Strong Agree/SA

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11
Q

You are a friendly person

A

Strong Agree/SA

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12
Q

You are always cheerful

A

Strong Agree/SA

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13
Q

You are careful not to offend people

A

Strong Agree/SA

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14
Q

You are proud of the work you do at school or on a job.

A

Strong Agree/SA

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15
Q

You are somewhat a of a thrill-seeker

A

Strong Agree/SA

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16
Q

You avoid arguments as much as possible

A

Strong Agree/SA

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17
Q

You can wait patiently for a long time

A

Strong Agree/SA

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18
Q

You chat with people you don’t know

A

Strong Agree/SA

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19
Q

You could describe yourself as ‘tidy’

A

Strong Agree/SA

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20
Q

You do not fake being polite

A

Strong Agree/SA

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21
Q

You do things carefully so you don’t make mistakes

A

Strong Agree/SA

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22
Q

You finish your work no matter what

A

Strong Agree/SA

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23
Q

You give direct criticism when you need to

A

Strong Agree/SA

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24
Q

You got mostly good grades in high school

A

Strong Agree/SA

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25
Q

You hate to give up if you can’t solve a hard problem

A

Strong Agree/SA

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26
Q

You have always had good behavior in school or work

A

Strong Agree/SA

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27
Q

You have confidence in yourself

A

Strong Agree/SA

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28
Q

You have no big regrets about your past

A

Strong Agree/SA

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29
Q

You have no big worries

A

Strong Agree/SA

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30
Q

You ignore people’s small mistakes

A

Strong Agree/SA

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31
Q

You keep calm when under stress

A

Strong Agree/SA

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32
Q

You know when someone is in a bad mood, even if they don’t show it

A

Strong Agree/SA

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33
Q

You like to be in the middle of a big crowd

A

Strong Agree/SA

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34
Q

You like to plan things before you do them.

A

Strong Agree/SA

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35
Q

You like to talk a lot

A

Strong Agree/SA

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36
Q

You love to be with People.

A

Strong Agree/SA

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37
Q

You love to listen to people talk about themselves

A

Strong Agree/SA

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38
Q

You make more sensible choices than careless ones

A

Strong Agree/SA

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39
Q

You rarely act without thinking

A

Strong Agree/SA

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40
Q

You think of yourself as being very sensible

A

Strong Agree/SA

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41
Q

You try to sense what others are thinking and feeling

A

Strong Agree/SA

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42
Q

You were absent very few days from high school

A

Strong Agree/SA

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43
Q

You work best at a slow but steady speed

A

Strong Agree/SA

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44
Q

You would rather work on a team than by yourself

A

Strong Agree/SA

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45
Q

Your friends and family approve of the things you do

A

Strong Agree/SA

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46
Q

Your moods are steady from day to day

A

Strong Agree/SA

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47
Q

It bothers you a long time when someone is unfair to you

A

Strong Disagree/SD

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48
Q

It bothers you when you have to obey a lot of rules

A

Strong Disagree/SD

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49
Q

It is hard to really care about work when the job is boring

A

Strong Disagree/SD

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50
Q

Many people cannot be trusted

A

Strong Disagree/SD

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51
Q

Other people’s feelings are their own business

A

Strong Disagree/SD

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52
Q

People are often mean to you

A

Strong Disagree/SD

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53
Q

People do a lot of annoying things

A

Strong Disagree/SD

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54
Q

People do a lot of things that make you angry

A

Strong Disagree/SD

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55
Q

People who talk all the time are annoying

A

Strong Disagree/SD

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56
Q

People’s feelings are sometimes hurt by what you say

A

Strong Disagree/SD

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57
Q

Right now, you care more about having fun than being serious at school or work

A

Strong Disagree/SD

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58
Q

Slow people make you impatient

A

Strong Disagree/SD

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59
Q

There are some people you really can’t stand

A

Strong Disagree/SD

60
Q

There’s no use having close friends; they always let you down

A

Strong Disagree/SD

61
Q

When people make mistakes, you correct them

A

Strong Disagree/SD

62
Q

When you are annoyed with something, you say so

A

Strong Disagree/SD

63
Q

When you need to, you take it easy at work

A

Strong Disagree/SD

64
Q

You are a fairly private person

A

Strong Disagree/SD

65
Q

You are more relaxed than strict about finishing things on time

A

Strong Disagree/SD

66
Q

You are not afraid to tell someone off

A

Strong Disagree/SD

67
Q

You are not interested in your friends’ problems

A

Strong Disagree/SD

68
Q

You are unsure of what to say when you meet someone

A

Strong Disagree/SD

69
Q

You are unsure of yourself with new people

A

Strong Disagree/SD

70
Q

You change from felling happy to sad without any reason

A

Strong Disagree/SD

71
Q

You could not deal with difficult people all day

A

Strong Disagree/SD

72
Q

You criticize people when they deserve it

A

Strong Disagree/SD

73
Q

You do not like small talk

A

Strong Disagree/SD

74
Q

You do not like to meet new people

A

Strong Disagree/SD

75
Q

You do not like to take orders

A

Strong Disagree/SD

76
Q

You do some things that upset people

A

Strong Disagree/SD

77
Q

You do what you want, no matter what others think

A

Strong Disagree/SD

78
Q

You don’t act polite when you don’t want to

A

Strong Disagree/SD

79
Q

You don’t believe a lot of what people say

A

Strong Disagree/SD

80
Q

You don’t care if you offend people

A

Strong Disagree/SD

81
Q

You don’t care what people think of you

A

Strong Disagree/SD

82
Q

you don’t work hard because it doesn’t pay off anyway

A

Strong Disagree/SD

83
Q

You don’t worry about making a good impression

A

Strong Disagree/SD

84
Q

You get angry more often that nervous

A

Strong Disagree/SD

85
Q

You get mad at yourself when you make mistakes

A

Strong Disagree/SD

86
Q

You have friends, but don’t like them to be too close

A

Strong Disagree/SD

87
Q

You have to give up on some things that you start

A

Strong Disagree/SD

88
Q

You ignore people you don’t like

A

Strong Disagree/SD

89
Q

You like to be alone

A

Strong Disagree/SD

90
Q

You like to take frequent breaks when working on something difficult

A

Strong Disagree/SD

91
Q

You look back and feel bad about things you’ve done

A

Strong Disagree/SD

92
Q

You say whatever is on your mind

A

Strong Disagree/SD

93
Q

You show it when you are in a bad mood

A

Strong Disagree/SD

94
Q

You sometimes thought seriously about quitting highschool

A

Strong Disagree/SD

95
Q

You swear when you argue

A

Strong Disagree/SD

96
Q

You would rather not get involved in other people’s problems

A

Strong Disagree/SD

97
Q

You’d rather not compete very much

A

Strong Disagree/SD

98
Q

You’ve done your share of troublemaking

A

Strong Disagree/SD

99
Q

Your stuff is often kind of messy

A

Strong Disagree/SD

100
Q

How would your friends or colleagues rate your listening skills?

Outstanding

Above average

Average

Below average

Poor

A

Outstanding

101
Q

How often do you suggest additional merchandise to customers at the end of a sale?

Always

Often

Sometimes

Rarely

Never

A

Always

102
Q

What do you consider to be the number one priority of this company?

Following guidelines set by corporate headquarters

Taking care of the employees

Providing high quality products and services

Being efficient and speedy

Taking time to treat customers individually

A

Providing high quality products and services

103
Q

When would it be okay for employees to take company property home without permission?

When the property is damaged

When the property is overstocked

When the employee really needs the property

When the property is not selling well

Never

A

Never

104
Q

Does it bother you to work with someone whom you know is dishonest?

Not as long as I am not involved

No, if it is not in my department

It bothers me a little bit

It bothers me

It bothers me a lot

A

It bothers me a lot

105
Q

You have recently taken on additional duties assisting your manager in a supervisory role. You have been performing these duties for several months, but have not been formally assigned to the role which will be filled in 3 more months. What would you do?

Tell your manager that you won’t be able to perform the additional duties without a title change and pay raise

Continue to do the additional duties, but not put forth the effort you would if you officially had the promotion

Perform the duties as you would if you already had the promotion

Look for another job

Something not listed above

A

Perform the duties as you would if you already had the promotion

106
Q

What would most influence customers to make a purchase from you?

Offering unbiased information about products

Listening to fully understand customer needs

Having a professional appearance and demeanor

Being able to persuade the customer to your point of view

Offering creative solutions to customer problems

A

Being able to persuade the customer to your point of view

107
Q

In the past, how have you approached problems that you received with little or inadequate instruction/guidance?

Broke the problems down and looked at each part separately

Talked the problems over with peers who were familiar with them

Looked in recent research for resolutions to similar problems

Sought assistance from my manager or teacher

A

Sought assistance from my manager or teacher

108
Q

Suppose you discovered that you were paid for an extra two hours on your paycheck. Would you point out the error even though you knew the error would not be caught?

Yes

No

Probably

A

Yes

109
Q

How would others rate your effectiveness in explaining products to customers?

Very effective

Effective

Needs assistance, but getting better

I don’t have this experience

A

Very effective

110
Q

You are new. Your manager is giving you lots of instructions for tasks she wants done. She is speaking so quickly and telling you so many things, you are having trouble remembering everything. What would you do?

Try to remember it all and do the best you can

Ask an experienced coworker for help

Ask the manager to repeat what she said

Ask the manager to stop while you get something to take notes

Ask the manager to please give you a list

A

Ask the manager to please give you a list

111
Q

According to the work schedule, it is time for you to take your lunch break. Before leaving, you make sure another coworker in the department is going to cover your area while you are gone. Instead, he tells you that he is also going to lunch. You know he is not scheduled for lunch until later. What would you do?

Take your lunch break when you can

Tell your boss and let her sort it out

Confront the coworker and point out that it is time for your lunch break and not his

Try to get another coworker to switch with you

Try to convince the coworker to stick with the lunch schedule

A

Tell your boss and let her sort it out

112
Q

How important is it to you to meet new people on the job?

Very important

Important

Somewhat important

Unimportant

Very unimportant

A

Very important

113
Q

How important is it to you to work quickly and efficiently?

Very important

Important

Somewhat important

Unimportant

Very unimportant

A

Very important

114
Q

How would you rate your oral communication skills?

Outstanding

Above average

Average

Below average

Poor

A

Outstanding

115
Q

It is important that I keep my commitments to others.

Strongly Agree

Agree

Neither Agree nor Disagree

Disagree

Strongly Disagree

A

Strongly Agree

116
Q

A customer’s credit card is not approved by the banking system. What would you do?

Complete the transaction

Offer the customer a credit card application sponsored by your company

State that there is a problem and ask for a second card

Joke about how overextended you are on your credit cards

I don’t know what I would do

A

Offer the customer a credit card application sponsored by your company

117
Q

How often do you think you will be late for work this year?

Never

Once or twice

Three or four times

Five or more times

A

Never

118
Q

I always ask questions to fully understand a problem.

Strongly Agree

Agree

Neither Agree nor Disagree

Disagree

Strongly Disagree

A

Strongly Agree

119
Q

The best sales associates:

stay with customers to help them while they shop.

make themselves available to assist customers as needed.

do not approach customers unless the customer desires assistance.

offer creative suggestions to serve customers’ needs.

A

stay with customers to help them while they shop.

120
Q

How do you make customers feel important?

Give them my full and undivided attention

Make eye contact and smile

Make conversation with them

Listen to their needs before offering suggestions

Answer their questions promptly

A

Make eye contact and smile

121
Q

A supervisor, who is not yours, becomes upset with a coworker and severely criticizes the coworker in front of you. The coworker becomes upset and begins to cry. What would you do?

Confront the supervisor directly about his management style.

Discreetly tell a higher-level manager.

Try to make the coworker feel better.

Tell your supervisor.

Nothing, the new coworker will get over it.

A

Discreetly tell a higher-level manager.

122
Q

In the past, how have you handled receiving conflicting instructions from different people at the same time?

I completed the task I felt was most important first

I completed the easiest task first

I didn’t know what to do, so I did nothing

I asked for more direction

I reconciled the differences myself, then proceeded

I have never had this experience

A

I asked for more direction

123
Q

You have sales goals to meet and are new to a department and store. Your coworker is more experienced and is trying to take all the sales opportunities and make you look bad. What would you do?

Ignore the situation and keep trying your hardest

Be nice to your coworker and try to find a way you can help him or her

Discuss the problem with your supervisor

See the situation as an opportunity to beat a good opponent

Discuss the issue with your coworker

A

Discuss the issue with your coworker

124
Q

How comfortable would you feel selling to potential customers?

Very comfortable

Comfortable

Neither comfortable nor uncomfortable

Uncomfortable

Very uncomfortable

A

Very comfortable

125
Q

Which of the following do customers most prefer from sales representatives?

Extensive product and store knowledge

Friendly and personable treatment

Active listening to fully understand customer needs

Creative solutions to customer problems

A

Friendly and personable treatment

126
Q

You are stocking shelves when you notice that a large line has formed at the only open cash register. What will you do?

Call a manager for assistance

Continue stocking

Open another register

Call for another cashier

I don’t know

A

Call for another cashier

127
Q

To what extent do you have experience working with people whose background is different than your own?

No experience

Limited experience

Much experience

A great deal of experience

A

A great deal of experience

128
Q

It is fair to evaluate employees based on the results they achieve.

Strongly Agree

Agree

Neither Agree nor Disagree

Disagree

Strongly Disagree

A

Strongly Agree

129
Q

A customer is attempting to get you to do something that is against company policy. It will cost the company about $20. You tell her what the normal policy is and the customer gets very angry and threatens to tell all her friends about the bad service from your company. Your supervisor is unavailable. What would you do?

Get help from another supervisor

Do what the customer wants

Ask the customer to calm down before you will help her

Politely explain that you cannot override the policy

Ask a coworker for help

A

Politely explain that you cannot override the policy

130
Q

How high are the standards you set for yourself compared to the standards typically set by others?

Much higher

Higher

About the same

Lower

Much lower

A

Much higher

131
Q

It is Friday at the end of your work day. A customer approaches you and says he has a few questions for you about a new product. You just learned the basics about this product last week, but know your co-worker who comes on duty in 10 minutes is an expert. You anticipate the conversation with the customer will take 20 minutes. Which response best matches your reply to the customer?

Let me find someone who can help you now or in a few minutes.

I would be happy to help you, what are your questions?

My shift is ending and I don’t know enough about the product, you should talk with another customer representative.

I would be happy to help you, but I do not know enough about the new product.

Most of your questions will be answered in the product description by the display.

A

Let me find someone who can help you now or in a few minutes

132
Q

Relative to your fellow students or coworkers, how quickly do you learn?

Much faster

A little bit faster

At about the same pace

A little bit slower

Much slower

A

Much faster

133
Q

What was the reason when the outcome of a project or task with which you were involved did not meet your expectations?

The instruction/guidance was inadequate

Other team members’ efforts were lacking

I was unprepared

I didn’t have enough time

I misunderstood the objectives

I don’t know or I have never had this experience

A

I don’t know or I have never had this experience

134
Q

You are working on an important team project. One of the team members is clearly not pulling his weight. What action will you take?

Speak with my manager

Try to remove the team member from the group

Work harder to compensate

Try to help bring the team member up to date

Talk with the team member to clarify responsibilities

Do nothing

A

Talk with the team member to clarify responsibilities

135
Q

Succeeding at my personal goals is very important to me.

Strongly Agree

Agree

Neither Agree nor Disagree

Disagree

Strongly Disagree

A

Strongly Agree

136
Q

How hard do you work?

Harder than most people

About the same as most people

Not as hard as most people

Unsure/don’t know

A

Harder than most people

137
Q

Which of the following would provide you with the most satisfaction in a job?

Helping and serving customers

Making no mistakes

Working in a supportive team

Working with little supervision

A

Helping and serving customers

138
Q

How do you normally react when someone is being critical of you or your work?

I usually don’t consider what other people say

I listen, then give my point of view

I always make the changes people suggest

I will consider what other people say and decide what is best for me

People are never critical of me or my work

A

I listen, then give my point of view

139
Q

How often do you provide a friendly greeting to others?

Always

Often

Sometimes

Rarely

Never

A

Always

140
Q

Compared to your friends or co-workers, how often do you find ways to help others without being asked?

Much more often than others

More often than others

About the same as others

Less often than others

Much less often than others

A

Much more often than others

141
Q

Compared to your friends or coworkers, how often do you smile?

Much more often than others

More often than others

About the same as others

Less often than others

Much less often than others

A

Much more often than others

142
Q

A customer wants to return a product because the screws necessary were missing when the package was opened. What would you do?

Ask if replacement screws would be satisfactory

Check the date of purchase before deciding whether to give a refund

Agree with the customer’s request

Do not give a refund because it counts against your sales goal

I don’t know

A

Ask if replacement screws would be satisfactory

143
Q

Compared to co-workers or friends, how influential can you be in advising a customer to make a purchase decision?

Much better than others

Better than others

About the same as others

Worse than others

Much worse than others

A

Much better than others

144
Q

I don’t let minor setbacks get me down.

Strongly Agree

Agree

Neither Agree nor Disagree

Disagree

Strongly Disagree

A

Strongly Agree

145
Q

A coworker approaches you and tells you she thinks she saw a supervisor steal something. What would you do?

Tell the coworker to stop playing detective

Approach the supervisor yourself

Don’t get involved or jump to conclusions; it may be coincidence

Tell security about the situation

Tell the coworker to tell a supervisor about what she saw

A

Tell security about the situation

146
Q

Compared to your co-workers or friends, how would you perform in a job where new procedures are constantly being tried?

Much better than others

Better than others

About the same as others

Worse than others

Much worse than others

A

Much better than others

147
Q

How would others rate the quality of your work?

Much more error free than others

More error free than others

About the same as others

Needs to have others cross-check work for accuracy

Never been solely responsible for producing error free work

A

Much more error free than others

Fall 2013 (6 decks)

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