Solutions Flashcards
1
Q
Performance Insights
A
Insights to target campaigns &
create content that will trigger engagement with followers
2
Q
Social Strategy
A
Tailored plans and solutions for your target audience
3
Q
Social Listening
A
Tools to help you react
and engage with your fans and followers
4
Q
Moderation
A
Reviewing all comments and messages to ensure social media platform safety & compliance
5
Q
Adverse Event Reporting
A
Escalating & reporting all adverse events & product complaints within regulatory timeframes
6
Q
Review Management
A
Monitor & respond to product reviews to improve your reputation & increase sales
7
Q
Community Management
A
Giving you the ability to elevate
your relationship between brand
and following
8
Q
Social Customer Care
A
Direct customer support leading to more social engagement
