Social Skill Flashcards

1
Q

What is The flooding smile technique?

A

Don’t flash an immediate smile when you greet someone, as though anyone who walked into your line of sight would be the beneficiary. Instead, look at the other person’s face for a second. Pause. Soak in their persona. Then let a big, warm, responsive smile flood over your face and overflow into your eyes. It will engulf the recipient like a warm wave. The split-second delay convinces people your flooding smile is genuine and only for them.

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2
Q

What is Sticky eyes technique?

A

Pretend your eyes are glued to your Conversation Partner’s with sticky warm toffee. Don’t break eye contact even after he or she has finished speaking. When you must look away, do it ever so slowly, reluctantly, stretching the gooey toffee until the tiny string finally breaks.

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3
Q

How to use Sticky eyes technique with fellow gentlemen and lady appropriately?

A

When talking to men, you, too, can use Sticky Eyes. Just make them a little less sticky when discussing personal matters with other men, lest your listener feel threatened or misinterpret your intentions. But do increase your eye contact slightly more than normal with men on day-to-day communications – and a lot more when talking to women. It broadcasts a visceral message of comprehension and respect.

Real sticky with women, slightly sticky with men.

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4
Q

What is Epoxy eyes technique?

A

This brazen technique packs a powerful punch. Watch your target person even when someone else is talking. No matter who is speaking, keep looking at the man or woman you want to impact. (If romance is your goal, Epoxy Eyes is a proven aphrodisiac.)

Sometimes using full Epoxy Eyes is too potent, so here is a gentler, yet effective, form: Watch the speaker but let your glance bounce to your target each time the speaker finishes a point. This way Mr or Ms Target still feels you are intrigued by his or her reactions, yet there is relief from the intensity.

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5
Q

How to use Epoxy Eyes for romance appropriately?

A

If romance is on the horizon, Epoxy Eyes transmits yet another message. It says, ‘I can’t take my eyes off you’ or ‘I only have eyes for you.’ Anthropologists have dubbed eyes ‘the initial organ of romance’ because studies show intense eye contact plays havoc with our heartbeat. It also releases a druglike substance into our nervous system called phenylethylamine. Since this is the hormone detected in the human body during erotic excitement, intense eye contact can be a turn-on.

Men, Epoxy Eyes is extremely effective on women – if they find you attractive. The lady interprets her nervous reaction to your untoward gaze as budding infatuation. If she does not like you, however, your Epoxy Eyes are downright obnoxious. (Never use Epoxy Eyes on strangers in public settings or you could get arrested!)

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6
Q

What is Hang by your teeth technique?

A

Visualize a circus iron-jaw bit hanging from the frame of every door you walk through. Take a bite and, with it firmly between your teeth, let it swoop you to the peak of the big top. When you Hang by Your Teeth, every muscle is stretched into perfect posture position.

You are now ready to float into the room to captivate the crowd or close the sale (or maybe just settle for looking like the most important Somebody in the room).

You now have all the basics Bob the artist needs to portray you as a Big Winner. Like he said, ‘great posture, a heads-up look, a confident smile, and a direct gaze.’ The ideal image for somebody who’s a Somebody.

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7
Q

What is The big-baby pivot technique?

A

Give everyone you meet the Big-Baby Pivot. The instant the two of you are introduced, reward your new acquaintance. Give the warm smile, the total-body turn, and the undivided attention you would give a tiny tyke who crawled up to your feet, turned a precious face up to yours, and beamed a big toothless grin. Pivoting 100 per cent toward New Person shouts ‘I think you are very, very special.’

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8
Q

What is Hello old friend technique?

A

When meeting someone, imagine he or she is an old friend (an old customer, an old beloved, or someone else you had great affection for). How sad, the vicissitudes of life tore you two asunder. But, holy mackerel, now the party (the meeting, the convention) has reunited you with your long-lost old friend!

The joyful experience starts a remarkable chain reaction in your body from the subconscious softening of your eyebrows to the positioning of your toes – and everything between

Not a word need be spoken:

The Hello Old Friend technique even supersedes language. Whenever you’re travelling in countries where you don’t speak the native tongue, be sure to use it. If you find yourself with a group of people who are all speaking a language unknown to you, just imagine them to be a group of your old friends. Everything is fine except they momentarily forgot how to speak English. In spite of the fact you won’t understand a word, your whole body still responds with congeniality and acceptance.

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9
Q

What is Limit the fidget technique?

A

Whenever your conversation really counts, let your nose itch, your ear tingle, or your foot prickle. DO NOT fidget, twitch, wiggle, squirm, or scratch. And above all, keep your paws away from your face. Hand motions near your face and all fidgeting can give your listener the gut feeling you’re fibbing.

If you want to come across as an entirely credible Somebody, try to squelch all extraneous movement when your communication counts.

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10
Q

What is Hans’s horse sense technique?

A

Make it a habit to get on a dual track while talking. Express yourself, but keep a keen eye on how your listener is reacting to what you’re saying. Then plan your moves accordingly.

If a horse can do it, so can a human. People will say you pick up on everything. You never miss a trick. You’ve got horse sense.

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11
Q

What is Watch the scene before you make the scene technique?

A

Rehearse being the Super Somebody you want to be ahead of time. See yourself walking around with Hang by Your Teeth posture, shaking hands, smiling the Flooding Smile, and making Sticky Eyes. Hear yourself chatting comfortably with everyone.

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12
Q

What is Make a mood match technique?

A

Before opening your mouth, take a ‘voice sample’ of your listener to detect his or her state of mind. Take a ‘psychic photograph’ of the expression to see if your listener looks buoyant, bored, or blitzed. If you ever want to bring people around to your thoughts, you must match their mood and voice tone, if only for amoment.

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13
Q

What is Prosaic with passion technique?

A

Worried about your first words? Fear not, since 80 percent of your listener’s impression has nothing to do with your words anyway. Almost anything you say at first is fine. No matter how prosaic the text, an empathetic mood, a positive demeanour, and passionate delivery make you sound exciting.

Anything you say is fine as long as it is not complaining, rude, or unpleasant. If the first words out of your mouth are a complaint, BLAM, people label you a complainer. Why? Because that complaint is your new acquaintance’s 100 per cent sampling of you so far. You could be the happiest Pollyanna ever, but how will they know? If your first comment is a complaint, you’re a griper. If your first words are rude, you’re a creep. If your first words are unpleasant, you’re a stinker. Open and shut.

Other than these downers, anything goes. Ask them where they’re from, how they know the host of the party, where they bought the lovely suit they’re wearing – or hundreds of etceteras. The trick is to ask your prosaic question with passion to get the other person talking.

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14
Q

What is Always wear a Whatzit technique?

A

Whenever you go to a gathering, wear or carry something unusual to give people who find you the delightful stranger across the crowded room an excuse to approach. ‘Excuse me, I couldn’t help but notice your … what IS that?’

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15
Q

What is “Whoozat?” technique?

A

Whoozat is the most effective, least used (by nonpoliticians) meeting-people device ever contrived. Simply ask the party giver to make the introduction, or pump for a few facts that you can immediately turn into icebreakers.

Example:
“Hi, you’re Joe Smith, aren’t you? Susan was just tellingme what a great skier you are. Where do you ski?”

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16
Q

What is “Eavesdrop in” technique?

A

No Whatzit? No host for Whoozat? No problem! Justsidle up behind the swarm of folks you want to infiltrate and open your ears. Wait for any flimsy excuse and jump in with ‘Excuse me, I couldn’t help but overhear …’

Will they be taken aback? Momentarily.
Will they get over it? Momentarily.
Will you be in the conversation? Absolutely!

17
Q

What is “Never the naked city” technique?

A

Whenever someone asks you the inevitable, ‘And where are you from?’ never, ever, unfairly challenge their powers of imagination with a one-word answer.

Learn some engaging facts about your hometown that Conversational Partners can comment on. Then, when they say something clever in response to your bait, they think you’re a great conversationalist.

You will obviously throw out different conversational bait to snag simple shrimp or sophisticated sharks. Your hook should relate to the type of person you’re speaking with

Example:

  • If someone at, say, an art gallery asked you where you was from, I might answer ‘Washington, D.C. – designed, you know, by the same city planner who designed Paris.’ This opens the conversational possibilities to the artistry of city planning.
  • At a social party of singles you’d opt for another answer. ‘I’m from Washington, D.C. The reason I left is there were seven women to every man when I was growing up.’
  • In a political group, you’d cast a current fact from the constantly evolving political face of Washington.
  • Talking with someone with a German last name? Tell her about Columbus’s historic German Village with the brick streets and the wonderful 1850s-style little houses. It’s bound to inspire stories of the old country.
  • Your Conversation Partner’s surname is Italian? Tell him Genoa, Italy, is Columbus’s sister city.
  • Talking with an American history buff? Tell him that Columbus was, indeed, named after Christopher Columbus and that a replica of the Santa Maria is anchored in the Scioto River.
  • Talking with a student? Tell her about the five universities in Columbus.
  • You suspect your Conversation Partner has an artistic bent? ‘Ah,’ you throw out casually, ‘Columbus is the home of artist George Bellows.’
18
Q

What is Never the naked job technique?

A

When asked the inevitable ‘And what do YOU do,’ you may think ‘I’m an economist,’ ‘an educator,’ ‘an engineer’ is giving enough information to engender good conversation. However, to one who is not an economist, educator, or an engineer, you might as well be saying ‘I’m a paleontologist,’ ‘psychoanalyst,’ or ‘pornographer.’

Flesh it out. Throw out some delicious facts about your job for new acquaintances to munch on. Otherwise, they’ll soon excuse themselves, preferring the snacks back at the cheese tray.

Whenever people ask you what you do, give them some mouth-to-ear resuscitation so they can catch their breath and say something.

19
Q

What is Never the naked introduction technique?

A

When introducing people, don’t throw out an unbaited hook and stand there grinning like Big Clam, leaving the newlymets to flutter their fins and fish for a topic. Bait the conversational hook to get them in the swim of things. Then you’re free to stay or float on to the next networking opportunity.

If you’re not comfortable mentioning someone’s job during the introduction, mention their hobby or even a talent.

20
Q

What is Be a word detective technique?

A

Like a good gumshoe, listen to your Conversation Partner’s every word for clues to his or her preferred topic. The evidence is bound to slip out. Then spring on that subject like a sleuth on to a slip of the tongue. Like Sherlock Holmes, you have the clue to the subject that’s hot for the other person.

21
Q

What is The swivelling spotlight technique?

A

When you meet someone, imagine a giant revolving spotlight between you. When you’re talking, the spotlight is on you. When New Person is speaking, it’s shining on him or her. If you shine it brightly enough, the stranger will be blinded to the fact that you have hardly said a word about yourself. The longer you keep it shining away from you, the more interesting he or she finds you

22
Q

What is Parroting technique?

A

Never be left speechless again. Like a parrot, simply repeat the last few words your Conversation Partner says. That puts the ball right back in his or her court, and then all you need to do is listen.

Parroting is also a can opener to pry open people’s real feelings. Star salespeople use it to get to their prospect’s emotional objections, which they often don’t even articulate to themselves.

23
Q

What is “Encore!” Technique?

A

The sweetest sound a performer can hear welling up out of the applause is ‘Encore! Encore! Let’s hear it again!’ The sweetest sound your Conversation Partner can hear from your lips when you’re talking with a group of people is ‘Tell them about the time you …’

Whenever you’re at a meeting or party with someone important to you, think of some stories he or she told you. Choose an appropriate one from their repertoire that the crowd will enjoy. Then shine the spotlight by requesting a repeat performance.

24
Q

How to do the “encore!” technique right?

A

make sure the story you request is one in which the teller shines. No one wants to retell the time they lost the sale, cracked up the car, or broke up the bar and spent the night in jail. Make sure your requested Encore! is a positive story where they come out the Big Winner, not the buffoon.

25
Q

What is “Ac-cen-tu-ate the pos-i-tive” technique?

A

When first meeting someone, lock your closet door andsave your skeletons for later. You and your new good friend can invite the skeletons out, have a goodlaugh, and dance over their bones later in the relationship. But now’s the time, as the old song says, to ‘ac-cen-tu-ate the pos-i-tive and elim-i-nate theneg-a-tive.’