Social Psychology Flashcards

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1
Q

Deindividuation

A

Loss of self-restraint that occurs when group members feel anonymous and aroused.

Sometimes people get swept up by a group and do things they never would have done if on their own, such as looting or rioting.

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2
Q

False-Consensus Effect

A

Tendency for people to overestimate the number of people who
agree with them.

For example, if Jamal dislikes horror movies, he is likely to think that most other people share his aversion. Conversely, Sabrina, who loves a good horror flick, overestimates the number of people who share her passion.

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3
Q

Conformity

A

The tendency of people to go along with the views or actions of others.

Solomon Asch (1951) found that in approximately one-third of the cases when people gave an incorrect answer, the participants conformed to that wrong answer.

Approximately 70 percent of the participants conformed on at least one of the trials.

In general, conformity is most likely to occur when a group’s opinion is unanimous.

Groups larger than three (in addition to the participant) do not significantly increase the tendency to conform.

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4
Q

Obedience Studies

A

Studies that focus on participants’ willingness to do what another asks them to do;

Milgram (1974) found that over 60 percent of participants obey experimenters’ orders, even when the orders involve potentially hurting someone else,

Participants’ compliance is decreased when they are in close contact with those people whom they are being ordered to harm.

When the experimenter left in the middle of the experiment and was replaced by an assistant, obedience also decreased.

When other people were present in the room and they objected to the orders, the percentage of participants who quit in the middle of the experiment skyrocketed.

Migram’s research has been severely criticized on ethical grounds.

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5
Q

Attraction Research

A

Social psychologists study what factors increase the chance that people will like one another:

Similarity-we are drawn to people who are similar to us, those who share our attitudes, backgrounds, and interests.

Proximity-the greater your exposure to another person, the more you will generally come to like that person.

Reciprocal liking–the more someone likes you, the more you will probably like that person.

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6
Q

Social Loafing

A

Phenomenon wherein individuals do not put in as much effort when acting as part of a group as they do when acting alone.

One explanation for this effect is that when alone, an individual’s efforts are more easily discernible than when in a group.

Thus, as part of a group, a person may be less motivated to put in an impressive performance.

For example, if a large group of people are trying to load band equipment back into the van, each individual in the group might move more slowly than a single individual working alone would move.

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7
Q

Group Norms

A

Rules about how group members should act.

For example, businesses may have rules governing appropriate work dress.

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8
Q

Central Route to Persuasion

A

One of the ways persuasive messages can be processed.

Involves deeply processing the content of the message, such as focusing on safety features when shopping for a new car.

The opposite route is the peripheral route to persuasion, which focuses on other aspects of the message including the characteristics of the person imparting the message (the communicator)

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9
Q

Peripheral Route to Persuasion

A

One of the ways persuasive messages can be processed.

Involves other aspects of the message including the characteristics of the person imparting the message (the communicator).

Certain characteristics of the communicator have been found to influence the effectiveness of a message (e.g., attractive people, famous people, and experts are among the most persuasive communicators).

The opposite route is the central route to persuasion, which involves deeply processing the content of the message.

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10
Q

Foot-in-the-Door Compliance Strategy

A

One of the compliance strategies used to get others to comply.

Suggests that if you can get people to agree to a small request, they will become more likely to agree to a follow-up request that is larger.

For example, once your friend agrees to lend you $5, he or she will be more likely to lend you additional funds.

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11
Q

Group Polarization

A

The tendency of a group’s views to get stronger during group discussions, which may lead to more extreme decisions.’

Explanations include the fact that in a group, individuals may be exposed to new, persuasive arguments they had not thought of themselves and that the responsibility for an extreme decision in a group is diffused across the group’s many members.

For example, if a group of people who all support the same presidential candidate get together to discuss political issues, they are likely to leave the discussion more convinced that they are correct about the issues and have stronger positive feelings about their political candidate.

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12
Q

Cognitive Dissonance Theory

A

Based on the idea that people are motivated to have consistent attitudes and behaviors. When they do not, they experience unpleasant mental tension or dissonance.

For example, Amira thinks that studying is only for geeks. If she studies for 10 hours for her chemistry test, she will experience cognitive dissonance.

Because she cannot, at this point, alter her behavior (she has already studied for 10 hours), the only way to reduce this dissonance is to change her attitude and decide that studying does not necessarily make someone a geek.

This change in attitude happens without conscious awareness.

Based on experiments by Festinger and Carlsmith in the late 1950s.

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13
Q

Zimbardo’s Prison Experiment

A

Social psychologist, Philip Zimbardo, assigned a group of Stanford students to play either the role of a prison guard or a prisoner.

All were dressed in uniforms, and the prisoners were assigned numbers. The prisoners were locked up in the basement of the psychology building, and the guards were put in charge of their treatment.

The students took to their assigned roles perhaps too well, and the experiment had to be ended early because of the cruel treatment the guards were inflicting on the prisoners.

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14
Q

Social Facilitation

A

People perform tasks better in front of an audience than they do when they are alone.

They yell louder, run faster, and reel in a fishing rod more quickly.

The opposite effect is social impairment. When the task being observed was a difficult one rather than a simple, well-practiced skill, being watched by others actually hurt performance.

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15
Q

Discrimination

A

Acting on a prejudice.

The difference between prejudice and discrimination is that prejudice is an attitude and discrimination is a behavior.

Do not confuse the term “discrimination” in the context of social psychology with the ways it is used in operant and classical conditioning contexts.

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16
Q

Compliance Strategies

A

Strategies used to get others to comply.

The foot-in-the-door phenomenon suggests that if you can get people to agree to a small request, they will become more likely to agree to a follow-up request that is larger.

The door-in-the-face strategy argues that after people refuse a large request, they will look more favorably upon a follow-up request that seems, in comparison, much more reasonable.

The norms of reciprocity strategy occur when people tend to think that when someone does something nice for them, they ought to do something nice in return.

17
Q

Norms of Reciprocity Compliance Strategy

A

One of the compliance strategies used to get others to comply.

Occurs when people think they ought to do something nice for someone who has done something nice for them.

For example, you may feel compelled to send money to the charity that sent you free return address labels.

18
Q

Groupthink

A

Tendency for some groups to make bad decisions. Groupthink occurs when group members suppress their reservations about the ideas supported by the group.

As a result, a kind of false unanimity is encouraged, and flaws in the group’s decisions may be overlooked.

Highly cohesive groups involved in making risky decisions seem to be at particular risk for groupthink.

19
Q

Door-in-the-Face Compliance Strategy

A

One of the compliance strategies used to get others to comply.

Suggests that after people refuse a large request, they will look more favorably upon a follow-up request that seems, in comparison, much more reasonable.

For example, after flat-out refusing to lend you $100, your friend might feel bad. The least he or she could do then is lend you $20.

20
Q

Just-World Bias

A

Researchers find that people evidence a bias toward thinking that bad things happen to bad people. This belief in a just world, in which misfortunes befall people who deserve them, can be seen in the tendency to blame victims.

For example, the belief that people are unemployed because they are lazy.

If the world is just in this manner, then, assuming we view ourselves as good people, we need not fear bad things happening to us.

21
Q

Stereotypes

A

Ideas about what members of different groups are like.

These expectations may influence the way we interact with members of these groups.

May be either negative or positive and can be applied to virtually any group of people (for example, racial, ethnic, geographic).

22
Q

Superordinate Goal

A

Contact between hostile groups will reduce animosity if the groups are made to work toward a goal that benefits all and necessitates the participation of all (a superordinate goal).

Sherif’s (1966) camp study (“Robbers Cave”) established the effectiveness of superordinate goals.

23
Q

Prejudice

A

An undeserved, usually negative, attitude toward a group of people.

Stereotyping can lead to prejudice when negative stereotypes are applied uncritically to all members of a group and a negative attitude results.

24
Q

In-Group Bias

A

Stems from a group’s belief that they themselves are good people.

The people with whom they share group membership are thought to be good as well.

25
Q

Fundamental Attribution Error

A

Occurs when people tend to overestimate the importance of dispositional factors and underestimate the role of situational factors.

People are more inclined to make this error when explaining the behavior of others-they do not evidence this same tendency in explaining their own behaviors.

26
Q

Social Impairment

A

Being watched by others hurts performance when the task being observed is a difficult one rather than a simple, well-practiced skill.

The opposite effect is social facilitation. People perform tasks better in front of an audience than they do when they are alone.

27
Q

Attribution Theory

A

Explains how people determine the cause of what they observe.

Dispositional attributions occur when we attribute a person’s behavior to his or her internal personality or character rather than the situation the person is in.

Situation attributions occur when we attribute a person’s behavior to the situation the person is in rather than his or her internal disposition.

Fundamental attribution error occurs when people tend to overestimate the importance of dispositional factors and underestimate the role of situational factors.

28
Q

Self-Serving Bias

A

Tendency to take more credit for good outcomes than for bad ones.

For instance, a basketball coach would be more likely to emphasize her or his role in the team’s championship win than in their heartbreaking first-round tournament loss.

29
Q

Festinger and Carlsmith

A

Conducted the classic experiment about cognitive dissonance in the late 1950s.

Participants performed a boring task and were then asked to lie and tell the next subject that they had enjoyed the task.

To reduce the cognitive dissonance, participants changed their attitudes and said that they actually did enjoy the experiment.

30
Q

Ethnocentrism

A

Belief that one’s culture (ethnic group, racial group, etc.) is superior
to others.

A specific kind of prejudice.

People from one culture become so used to their own culture that they see it as the norm and use it as the standard by which to judge other cultures.

Many people look down upon others who don’t wear the same type of clothes, eat the same foods, or worship the same God in the same way that they do.

31
Q

Frustration-Aggression Hypothesis

A

Holds that the feeling of frustration makes aggression more likely.

For example, someone who is frustrated because his or her car broke down is more likely to yell at a bus driver for running over a curb.

32
Q

Mere Exposure Effect

A

The more one is exposed to something, the more one will come to like it.

For example, you are more likely to buy the brand of potato chips you have seen advertised thousands of times than one you have never heard of.

33
Q

Diffusion of Responsibility (Bystander Effect)

A

The larger the number of people who witness an emergency situation, the less likely anyone will be to intervene.

The larger the group of people who witness a problem, the less responsible any one individual feels to help.

People tend to assume that someone else will take action so they need not do so.

The vicious murder of Kitty Genovese in Kew Gardens, NY, committed within view of at least 38 witnesses, none of whom intervened, led John Darley and Bibb Latane to research diffusion of responsibility.

34
Q

Self-Fulfilling Prophecy

A

Expectations we have about others can influence the way those others behave.

For example, if Jon is repeatedly told that Chet is really funny, when Jon does finally meet Chet, he may treat Chet in such a way as to elicit the humorous behavior he expected.

Rosenthal and Jacobson’s 1968 “Pygmalion in the Classroom” experiment explored self-fulfilling prophecies.

35
Q

Collectivist Cultures

A

A person’s link to various groups, such as family or company, is stressed, as in Japanese culture.

Some cultures are individualistic cultures where the importance and uniqueness of the individual is stressed.

36
Q

Attitude

A

A set of beliefs and feelings.

Attitudes are evaluative, meaning that our feelings toward people, particular events, and places are necessarily positive or negative.

A great deal of social psychology research focuses on what affects people’s attitudes and what kind of impact behaviors have on attitudes.

Attitudes do not perfectly predict behaviors. What people say they will do and what they actually do often differs.

37
Q

Individualistic Cultures

A

Importance and uniqueness of the individual is stressed.

Some cultures are collectivist cultures where a person’s link to various groups, such as family or company, is stressed.