Social Influence - quizlet Flashcards
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Who came up with the types of conformity?
Kelman (1958)
Name the three types of conformity
- Internalisation - Identification - Compliance
What is internalisation?
Genuine acceptance of group norms resulting in both a public and private change of opinions. Likely to be permanent and exist even in the absence of group members
Give an example of an external behaviour that shows internalisation
Giving up meat at university as your vegetarian friends have convinced you it is important
Give an example of an internal behaviour that shows internalisation
When you go home to visit your family from uni, you continue to eat meat free food
What is identification?
Conforming to a group because we value it. Willingness to change views in order to be accepted by the group. Only temporary - leaving the group often leads to a change of views
Give an example of an external behaviour that shows identification
Going to an Ed Sheeran concert with all your friends and having a great time
Give an example of an internal behaviour that shows identification
5 years later, you miss an Ed Sheeran gig with your old school friends to instead see Michael Buble
What is compliance?
Simply going along with the group in public but privately not changing your views. Very temporary and will stop when the group pressure stops
Give an external behaviour that shows compliance
At work you wear a poppy during remembrance day because everyone else is
Give an internal behaviour that shows compliance
You disagree with wearing a poppy as you are a pacifist, but do it anyway
What is the subtle difference between identification and compliance?
Identification is about pleasing people you care about, whilst compliance is about preventing yourself from feeling awkward
Which type of conformity is this? Liz is by nature a smart dresser but she wears jeans and sweater to work on ‘Dress Down Friday’ because she doesn’t want to give the impression of being standoffish to the work colleagues she likes
Identiification
Which type of conformity is this? Lewis is eating alone at a Chinese restaurant. Although he finds eating with chopsticks rather tedious and inconvenient, he uses them because he feels too awkward to ask for a fork
Compliance
Which type of conformity is this? Harsa puts some money in a charity box even though she doesn’t particularly agree with the cause because she feels uncomfortable walking past the collector in the local supermarket
Compliance
Which type of conformity is this? Len slows down to 30mph as soon as he reaches that speed zone because he believes it is wrong to drive faster than that in a built up area
Internalisation
Winston is visiting the UK from the US. At a concert he stands for the national anthem because he doesn’t want to upset his hosts. What type of conformity is this?
Identification
Jack is on a solo visit to London for the day. At a pedestrian crossing everyone suddenly surges across as soon as there’s a gap in the traffic even though the lights are red. Jack follows, feeling uncomfortable but too embarrassed to be the only one not to cross. Which type of conformity is this?
Compliance
Jenny is at a local restaurant with 5 of her friends. They all say ‘Go on try it’ after they have all ordered an unusual spicy dish which is the chef’s recommendation. She follows suit because she doesn’t want to look unadventurous to her friends. Which type of conformity is this?
Identification
Who came up with the explanations for conformtiy?
Deutsche and Gerard (1955)
What are the two explanations for conformity?
- Normative social influence - Informational social influence
What is normative social influence?
- Comes from our desire to be liked and accepted. We look to others who we admire or want to be like to guide us in how to behave - It is strongest when the group is important to us and we spend a lot of time with them - As humans, we fear rejection
Give an example of normative social influence
Phoning a friend to see what they are wearing to a party
What is informational social influence?
- Comes from out desire to do what is right/correct - We look to others who we believe to be correct to guide us in how to behave. - Strongest in ambiguous or novel situations, but also when in an emergency situation or an expert is present
Give an example of informational social influence
- Looking to a teacher when the fire alarm goes off - Putting your hand up for the same answer as everyone else in your class
Normative social influence is a (a) process, whilst informational social influence is a (b) process.
a) Emotional b) Cognitive
Why is compliance a type of conformity?
It suggests people only superficially go along with group norms
Why is normative social influence an explanation of conformity?
It suggests that people conform because they seek social approval
Why is internalisation a type of conformity?
It suggests that sometimes people genuinely change their private beliefs to those of the group norms
Why is informational social influence an explanation of conformity?
It suggests that people conform when they feel that others have the right answer
Why is identification a type of conformity?
It suggests some people conform to the opinions of the group without necessarily agreeing with all the group’s ideas
Name the research support for normative social influence
- Goldstein et al - Asch
What did Goldstein investigate?
Whether social influence could increase customers’ compliance to a towel reuse programme
Outline Goldstein’s conditions
Condition 1: participants were exposed to notes that stated 75% of previous hotel guests had reused their towels Condition 2: participants were exposed to notes asking them to reuse towels due to the importance of environmental protection
What were the results of Goldstein’s experiment?
- 44.1% of guests reused their towels in condition 1 - 35.1% of guests reused their towels in condition 2
What was the aim of Asch’s experiment?
To see if participants would conform in unambiguous situations
What was the method of Asch’s study?
- Participants were asked to judge which of 3 lines was most similar to a target line - It was obvious what the correct answer was, but confederates would select different responses to see if the participant would conform to them
What were the results of Asch’s experiment?
There were high conformity levels, even when the answer given was very clearly incorrect. The pressure of the group is enough to alter people’s responses.
Name the research support for informational social influence
- Lucas et al - Asch
What was the method of Lucas et al’s experiment?
Participants were asked to answer easy and difficult mathematical problems
What were the results of Lucas et al’s experiment?
- There was more conformity with more difficult problems - There was even more conformity when the participants rated their understanding of maths as ‘poor’
What does Lucas et al’s experiment show?
We experience informational social influence when we are unsure or lack confidence
Outline the method of the variation of Asch’s experiment that supports informational social influence
- Participants were asked to judge which of 3 lines was most similar to a target line - Asch changed the length of the lines so that they were more similar
What were the results of Asch’s experiment variation?
Conformity rates increased because the participants were less confident
When did Asch carry out his study
1951
What was the aim of Asch’s study?
To investigate the effect of social influence in an unambiguous situation
What was Asch’s procedure?
- Had 123 American male students as participants. Each one was placed in a room with 6 - 8 confederates - Participants were shown a standard line and asked to state aloud which comparison line (A, B or C) was most like the standard line. The answer was always obvious. - The confederates has pre-agreed their responses but the real participant was not aware of this - The confederates began the trials by giving the correct answer but then they began to make ‘errors’ - There were 18 trials and in 12 the confederates gave the wrong answer - There was also a control condition where there were no confederates, only ‘real participants’
What were the results of Asch’s line experiment?
- 75% conformed at least once - 36.8% went along with the group on a majority of the trials - 25% remained completely independent - When tested alone, subjects got more than 98% of the judgements correct
What can be concluded from Asch’s study?
Participants will conform to avoid rejection (ie: normative social influence)
Name the three variations of Asch’s study
- Group size - Unanimity - Difficulty of task
What did Asch change in the group size variation?
Changed the group size
What were the results of the group size variation of Asch’s study?
- One confederate: 3% conformity rate - Two confederates: 13% conformity rate - Three or more confederates: 32% conformity rate
What group size gave optimum conformity levels?
- With a majority of 3 - Increasing the size of the majority beyond 3 did not increase the levels of conformity found
How did Asch change the unanimity of his study?
He included a confederate who disagreed with the rest
What were the results of the results when unanimity was varied in Asch’s study?
Conformity dropped to 5% The participant had more confidence if the group were not unanimous
How did Asch increase the difficulty of the experiment?
He made the comparison lines and the standard lines more similar
How did increasing the difficulty of the study affect conformity?
- Conformity increased - Social influence plays a role when a task is ambiguous
What is the strength of Asch’s study?
Deutsche and Gerrard’s variation of Asch’s research
Outline Deutsche and Gerrard’s variation of Asch’s research
They asked participants to write down their answer to the task and then throw the paper away
What were the results of Deutsche and Gerrard’s variation?
Conformity dropped to 5%
Why is Deutsche and Gerrard’s variation a strength of Asch’s research?
It shows that individuals in Asch’s original study were conforming to be accepted rather than to be right
Name the weaknesses of Asch’s study
- Lacks temporal validity - Small sample size - Lacks ecological validity
How does Asch’s study lack temporal validity?
- People today would not react in the same way and would be less likely to conform - Perrin and Spencer’s 1980 replication of Asch, which was conducted in the UK and used engineering students, found that only 1 of the 396 participants conformed
Why is it not ideal that Asch’s sample size was so small?
- There may be gender differences in conformity - There may be cultural differences. Asch’s study was conducted in an individualist culture but collectivist cultures may be even more conformist - It is difficult to generalise the data
Why does Asch’s study lack ecological validity?
- The task set would have been novel and unrealistic to the participants
When did Zimbardo conduct his study?
1973
What was the aim of Zimbardo’s study?
To see how easily people would conform to social roles they have assigned
Outline Zimbardo’s method
- He conducted the study in the basement of Stanford university converted into a prison - 21 ‘emotionally stable’ male college students were randomly assigned the role of guard or prisoner - Prisoners were arrested at home and immediately treated like criminals (blindfolded, strip searched, deloused) - Prisoners were issued a number which they would be addressed by and had to wear a smock - Guards were given a uniform, dark glasses, wooden club and handcuffs and keys - Prisoners stayed in prison for the duration whereas guards did shift work and could go home after their shift
What were the findings of Zimbardo’s experiment?
- The guard’s brutal behaviour led to a prisoner rebellion which was quickly quashed - The guards used a divide and conquer tactic and became more abusive and dehumanising (eg: waking prisoners up in the middle of the night and forcing them to clean toilets with their bare hands) - The prisoners became increasingly submissive. 1 left after 1 day, 2 left after 4 days, 1 went on hunger strike and was sent to the ‘hole’
When did Zimbardo call the experiment off?
After day 6
What can we conclude from Zimbardo’s experiment?
- Social roles strongly influence people’s behaviour
Name 4 ethical issues of Zimbardo’s study
- The prisoners were arrested at night in their own homes. They were not aware that this was going to happen - The prisoners were stripped, blindfolded and deloused at the prison - Some of the guards were hostile and dehumanising towards the prisoners - Zimbardo overlooked the abusive behaviours until a graduate student called him out on it
Explain why this is an ethical issue: The prisoners were arrested at night in their own homes. They were not aware that this was going to happen
- Lack of informed consent: the prisoners were not aware they would be arrested at home - Lack of protection from harm: the prisoners would have been humiliated - Lack of confidentiality: they were publicly arrested
Explain why this is an ethical issue: The prisoners were stripped, blindfolded and deloused at the prison
- They would have been humiliated and could have suffered psychological harm
Explain why this is an ethical issue: Some of the guards were hostile and dehumanising towards the prisoners
- They were not treated with respect and may have suffered psychological harm and distress as a result
Explain why this is an ethical issue: Zimbardo overlooked the abusive behaviours until a graduate student called him out on it
- The wellbeing of all his participants should have been prioritised over running the experiment - He overlooked the participants right to withdraw and did not emphasise it enough
How did Zimbardo justify the unethical treatment of the prisoners (and everyone involved in the experiment)?
It was necessary in the context of the study and without it, it would have affected the validity of the prisoners’ and guards’ behaviour
Name a strength of Zimbardo’s study
Supporting research from Orlando (1973)
Explain what happened in Orlando’s research
- He used hospital staff as participants in a psychiatric unit where they worked - Within a short time, the behaviour of the mock patients was almost identical to that of real patients in the hospital - Some suffered withdrawal, depression and weeping, or even tried to escape
How does Orlando’s research support Zimbardo’s?
It suggests that people will readily conform to the role they are given
Name the 3 weaknesses of Zimbardo’s study
- The BBC prison study - Ethical issues - The role of personality
What was the BBC prison study?
A partial recreation of Zimbardo’s experiment, carried out by Haslam and Reicher
What were the findings of Haslam and Reicher
- Prisoners did not conform to their expected role and actually ended up harassing the guards
What was a similarity in the findings of Haslam and Reicher’s study and Zimbardo’s?
- In the original study about a third of the guards actively tried to support and help the prisoners
What can be concluded from Haslam and Reicher’s study?
If a group social identity is not shared among the majority of members then they will be unable to conform to their roles.
What would have happened if Zimbardo carried out his experiment today (in terms of consequences of ethical issues)?
- He would be heavily reprimanded and ousted from the psychological community
Explain how Zimbardo may have exaggerated the role of situational factors in the findings of his study
- Only one third of the guards acted in a brutal manner so this would suggest that there must have been factors other than the situation which lead to the behaviour - We cannot, therefore, ignore the role personality factors played in this experiment - This suggests that we can still behave in a way we deem right or wrong despite whatever social role we are fulfilling
How can the atrocities at Abu Ghraib be explained by Zimbardo’s findings?
- Zimbardo said that they were simply conforming to social roles influenced by their society and culture, rather than being individually bad people - They were influenced by their situation rather than their nature
What is obedience?
Acting in response to a direct order from an authority figure
When did Milgram carry out his study?
1963
What was the aim of Milgram’s study?
To investigate the extent to which individuals would obey an authority figure
Who participated in Milgram’s study?
40 male participants aged between 20 and 50 from a range of professions were paid $4.50 to participate
Where did the experiment take place?
Yale University
Outline the method of Milgram’s study
- Participants were told that it was an experiment to see the effects of punishment on learning - It was fixed so that the participants were given the role of ‘teacher’ whilst a confederate had the role of ‘learner’. The experimenter was played by an actor - The learner and teacher were in separate rooms. The learner had to answer questions. Every time they got one wrong the teacher had to deliver an electric shock
What was the voltage of the electric shocks given?
It started at 15V (slight shock) and increased in 15V increments to 450V (danger severe shock)
What happened when the ‘teacher’ showed reluctance to continue with the experiment?
He was given up to 4 prods before he was allowed to leave
What did the ‘learner’ do when they were shocked with 300 volts?
- Pounded on the wall and then gave no response to the next question
What did the ‘learner’ do after 315 volts?
Pounded once more on the wall and then fell completely silent
What were the findings of Milgram’s experiment?
- All participants went up to the 300 volts - 12.5% stopped at 300 volts - 65% continued to the highest level of 450 volts - The participants showed signs of extreme agitation and tension (eg: sweating, trembling, stuttering, groaning, seizures)
What percent of participants said they were glad to have participated afterwards?
84%