SOCIAL INFLUENCE (1) Flashcards

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1
Q

explain the three types of conformity according to Kelman

A

Compliance

When an individual is conforming to a group publicly, even though they disagree with them privately
E.g. A person may say that they are a vegetarian because all of their friends are, but they still eat meat behind their friends’ back when they have the chance
Identification

When an individual temporarily adopts the behaviour of a role model or group
When individuals conform to the expectation of a social role; such as; police officers, nurses, and teachers
Eg. You begin to dress like your friend as you admire the way they look
Internalisation

When an individual is exposed to the different views of the other members of the group and both accept and internalises them as their own
This leads to acceptance of the groups’ point of view both publicly and privately
Eg. If your friend is vegetarian and you decide to convert to this lifestyle as well, you fully agree with them and you are not tempted to go back to your old diet

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2
Q

EXAM TIP

A

When discussing conformity, it is important to be clear about which type of conformity you are referring to and how it is evident. Often, when presented with questions about conformity, they will be in the form of a scenario, and you will need to decipher which type or types of conformity are being presented

Use examples wherever possible as these will show the examiner you fully understand the key term. Don’t forget to use the information from the scenario or item in your response as it will be needed for maximum credit

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3
Q

explain informational conformity

A

Usually occurs when the individual is unsure and lacks knowledge about a situation (which is usually new) and so looks to the group for guidance
It can also occur when there is a crisis situation, a decision needs to be made quickly and we assume the group is more likely to be correct
The individual accepts the group’s behaviour or decision because in the absence of their own knowledge i.e. they want to do what is correct in that situation
This type of conformity usually involves internalisation

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4
Q

outline Normative social influence

A

occurs when the individual is uncertain about their beliefs and looks to the group, who may be better informed
It also occurs because the individual wants to fit in with the group and not be rejected by them
The individual accepts the group’s behaviour or decision because they want to gain the social approval of the group
This type of conformity usually involves compliance

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5
Q

Research support for informational social influence

A

Lucas et al (2006):
Findings: Participants conformed more when the maths problems were difficult compared to when maths problems were considered easier due to students being unsure as to the answer and not wanting to appear wrong

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6
Q

Research support for normative social influence

A

Asch (1951):
Findings: Participants claimed they gave the wrong answer, even when they knew it was wrong as they felt self-conscious and did not want to go against the group and gain disapproval.

12 critical trials.

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7
Q

procedure of Asch experiment

A

Procedure

Participants were tested in groups of 6 to 8
Each group was presented with a standard line and three comparison lines
Participants had to say aloud which comparison line matched the standard line in length
In each group there was only one genuine (naive) participant the remaining were confederates
The genuine participant was seated second to last and did not know the other participants were fake participants
The fake confederate participants all gave the same incorrect answer
Confederates were told to give the incorrect answer on 12 out of 18 trails
Findings

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8
Q

findings of Ash original study

A

On average, the genuine participants agreed with the confederates’ incorrect answers 36.8% of the time:
Genuine participants conformed a third of the time
75% of the sample conformed to the majority on at least one trial
25% of participants never gave a wrong answer, which shows there were individual differences

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9
Q

Limitations of Aschs study

lab experiment
population validity

A

One limitation of Asch’s reach is that it is artificial in both task and situation
Participants may have gone along with what was expected as they knew they were in a research study (Demand Characteristics)
The task was trivial and did not impact the participants in their ‘real life’, which means there was no reason not to conform
Findings do not generalise to real-world situations, especially where there could be important consequences to conformity
Limited application

Another limitation, Asch’s participants were all men from the USA
Other research has suggested that women may be more conformist due to their concern with social relationships
The USA is an individualist culture (where people are concerned with themselves as the individual more so than in collectivist cultures where they are concerned with their social groups)
Findings tell us little about how women or those from other cultures may confirm

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10
Q

strengths of information social influence via research support.

A

One strength of Asch’s research is it has been supported by other studies
Lucas et al (2006) asked participants to solve easy and hard maths problems and found participants conformed to the wrong answer more often when the problems were hard
This supports Asch’s claim that task difficulty is one variable that effects conformity
However, Lucas et al (2006) also found that conformity is more complex than suggested by Asch
They found individual-level factors can influence conformity and those who were confident in their maths skills were less likely to conform
Asch did not research the roles of individual factors

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11
Q

limitations of explanations for conformity.

A

ISI and NSI work together, original idea of two step process model argues its either or, but in reality both involved as found by Asch

Belongingness is more powerful then social approval, eg: Duetsch and Gerard, assumed NSI extremely common however research found that 7x greater conformity when within ingroups rather than outgroups (dissimilar interests)

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12
Q

ASCH (1951)

A
P
F
C

A

aim: to investigate the degree to which individuals would conform to a majority who gave obviously wrong answers.

Procedure: 123 male participants US undergraduate volunteers, took part in what they thought was study of visual perception. 7 people sat looking at display, had to say which answer was correct, A B or C. answers always obvious. 1 naïve participant, he was always second last to answer. Confederates instructed to give wrong answer on 12 critical trials out of 18.

Findings: control group tested individually, 3 mistakes out of 720.

  1. 37% conformity rate
  2. 75% conformed atleast once
  3. 5% conformed to all 12 answers.

conclusion:

  • the judgement of individuals affected majority opinions, even when majority obviously wrong
  • As most participants conformed publicly, but not privately, motivated by normative social influence.
  • study shows a strong tendency to conform to group pressures in situation where answer is clear.
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13
Q
A
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14
Q

A03 - Evaluation of Asch

A

Population Validity - Asch’s study used only male undergraduate students from the USA. This means the sample is unrepresentative of the general population. For example, in terms of gender, women may behave differently as studies have suggested they are more concerned about social acceptance and as a result may conform more (Neto 1955). In addition, US students at that time were mostly white and middle class. This means the results cannot realistically be
generalised to other cultural groups who may place a greater or lesser emphasis on belonging to the group.

Methodological issues - A strength of Asch’s study is that it was carried out in a controlled laboratory setting. This means he had control over variables such as the instructions given to participants, the view of the lines shown, the order that the critical trails were presented, the participants’ position in the group. This is a strength as it has allowed Asch to carry out variations of his original study (such as changing group size and task difficulty) to see the impact of such factors on the rate of conformity.

  1. Artificial situation and task - A problem with Asch’s research is that it was a laboratory experiment and therefore it does not tell us about real life. Also, Asch asked his participants to judge the length of lines, which is a rather insignificant task (not like making a decision on a jury of whether a defendant is guilty or not) and one where they would probably be willing to conform to save face avoid humiliation). On a more important task (stating political opinion) conformity would be expected to drop. Therefore Asch’s research lacks ecological validity.
  2. Ethical Issues - A further limitation of Asch’s experiment is that there were ethical issues. Asch’s naïve (real) participants didn’t provide fully informed consent, because they were misled about key aspects of the experimental procedures. For example, they thought the other participants involved in the group task were genuine participants like themselves, when in fact they were confederates. As a result, deception was an issue as participants did not know the true nature of the study, although researchers would argue that deception necessary in this experiment to avoid demand characteristics.
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15
Q

Outline Aschs variables into conformity

A
  1. Group Size (A01)
    Research indicates that conformity rates increase as the size of a majority influence increases, but there comes a point where further increases into the size of the majority doesn’t lead to further increases in conformity.
    Asch Variation…
    Asch found that with three confederates conformity to the wrong answer was about 31.8% but adding one more confederate increased this to 35%.
  2. Unanimity (A01)
    Unanimity means to what degree the group members are in agreement with each other.
    Conformity rates have been found to decline when majority influence is not unanimous (if the majority does not agree with each other).
    Asch Variation…
    Asch found that the presence of a confederate who gave the right answer (an ‘ally’) led to reduced conformity (from 37% to 5.5%). This suggests group influence depends on group being unanimous.
  3. Task Difficulty (A01)
    Conformity increases when task difficulty increases, as the right answer becomes less obvious, therefore confidence in our own judgment tends to drop. This means that individuals will look to others more for guidance as to what the correct response is, suggesting that ISI is the dominant force.
    Asch Variation…
    Asch increased the task difficulty by making the comparison lines more similar in length to each other, so the correct answer was less obvious. He found that when he did this, participants were more likely to conform to the wrong answer, demonstrating the effect of task difficulty on conformity.
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16
Q

Zimbardo AO1:

A
P
F
C

A

aim: to investigate the extent to which people would conform to the social roles of guard and prisoner, in a mock simulation of prison

procedure: mock prison was set up at Stanford university, 24 male participants chosen, two groups, randomly allocated guard or prisoner, prisoners given id badges and guards sunglasses and cap and clubs. Zimbardo played role of prisoner supervisor. 14 days.

Findings - prisoners rebelled within the first day. threat to psychological health. study stopped after 6 days.

conclusion: social roles affect behaviour, loss of identity did the same.

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17
Q

Zimbardo AO3:

HOAX.

A

P: Sandford prison experiment was a hoax
E: evidence from Le Texier (a french sociologist) found that 11 of the 17 rules that the guards devised came from an undergraduate Zimbardo had hired as a consultant. Zimbardo also asked participants to be extra tough.
E: Zimbardo maintained that the guards had received no orders and had thought up all the rules for punishments and humiliations.

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18
Q

Zimbardo AO3:

contradictory evidence from BBC prison study

A

two psychologists (Haslam and Reicher) working on behalf of the BBC decided to replicate the study. In this version the psychologists made sure not to interfere with the participants, giving no additional guidance/prompts to the guards as to how to behave to the prisoners (as Zimbardo had claimed to have done). It was found that in
direct contrast to that of Zimbardo’s study, the guards did not try to humiliate the prisoners but instead treated them with respect and courtesy, sharing with them their cigarettes and food. This directly contradicts the findings of the SPE and suggests that people don’t blindly conform to social roles if it means causing harm to another person.

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19
Q

AO3 Zimbardo: Lacks population validity, Zimbardo being the superintendent

A

One major critical is that it only uses male participants from the USA.

sample is therefore gender biased and cannot be applied to females or other cultures.

Zimbardo was also heavily criticised for being the superintendent and the lead psychologist in the mock prison, cannot he completely objective - investigator effects

20
Q

A03 Zimbardo - Ethical issues

A

A further problem is that he failed to protect participants from psychological harm, and right to withdraw

however he eventually acknowledged this and stopped the study.

Carried out many debriefing seasons for several years afterwards, found no lasting negative effects

21
Q

Obedience AO1: Milgram

A

Aim: whether ordinary people (not just Germans) would obey an perceived authority figure.

procedure: 40 male participants by advertising for volunteers, for a study of how punishments affects learning. took place at Yale. two confederates, experimenter and ‘learner’. 15 volt steps.
repeated with prods in participant felt unsure.

Findings: all participants went up to 300 volts, 65% went to 450 volts. participants showed signs of extreme distress.

22
Q
A
23
Q

Evaluation of Milgrams research into obedience. A03. Gina Perry

A

Not a true experiment. In her book (Behind the Shock Machine) Gina Perry heavily criticises the methods used by Milgram in his obedience study.
From reading the archive documents, Perry notes that the situation Milgram had created was ‘carefully crafted to make it difficult for people to disobey. Far from the study reflecting typical human behaviour as Milgram claimed), the study was a result of a slow process of trial and error, with Milgram constantly refining the scenario to deliver the results he wanted.
He knew before his first participants arrived what sort of results he wanted, and he used pilot studies to achieve just that.

This is a major criticism of the study. For a study to be truly scientific, the researcher must simply observe the findings, rather than constantly changing the set-up beforehand to suit the results he wants to achieve

24
Q

Evaluation of Milgrams research into obedience. A03. Orne and Holland

A

Lacks internal validity - Orne and Holland (1968) criticised
L
Milgram’s research and claimed that the participants were ‘going along with the act’ when they administered the electric shocks
E
(showing demand characteristics). They argued that the participants did not really believe in the set up. For example, some guess they were not real electric shocks, others questioned why the experimenter was sitting in the room with the teacher rather than the learner, if this was a study in the role of punishment on learning. Additionally, some asked why the
screams were coming from a speaker in the corner of the room, rather than from next door, where the learner was sat. Orne and Holland argued that participants went along with the study to help the experimenters and ‘science’. This means that the study was not actually testing what it intended to test, and therefore lacks internal validity.

25
Q

Milgram evaluation A03

Research Support - Hofling et al (1966)

A

Hofling et al (1966) studied obedience in a hospital.
Nurses were asked by an authority figure to give a higher dose of an unfamiliar drug to a patient. 95% of nurses (21 out of 22) followed this order. This can suggest that Milgram’s research has good ecological validity as it suggests that even in a real life setting, people follow orders that they know are wrong.
However…
The nurses were less obedient when they could discuss their actions with other nurses or when the drug was well known - only 11% of nurses obeyed in these circumstances, showing that other factors
influence obedience levels. This shows that Milgram’s research is supported by other research findings, but that it doesn’t account for obedience in all situations and circumstances.

26
Q

Limitations of Milgram research A03. Sampling and ethics

A

Sampling issues - all male USA participants, gender biased and unrepresentative of the general population, females may be more or less obedient.

Ethical issues - lack from protection from psychological harm, deception, right to withdraw

27
Q

Psychological explanations for obediance (A01)

A

Agentic state - people may obey when they believe they are acting on someone else behalf, as appose to autonomous.

Legitimacy of authority - the amount of social power held by the person giving instructions

28
Q

Agentic state. A03 (evaluation)

A

In milgrams original study obediance was high, 65%. but was refused when experimenter used telephone, 20.5%

RESEARCH SUPPORT - dambrun and Vatine, partially replicated milgrams study 2010, found participants who shocked most often held experimenter most accountable.

29
Q

Legitimacy of authority A03:

A

A01/A03 - In Milgram’s study…Milgram conducted a variation of his experiment in a rundown office block. In this variation, 48% of participants obeyed to 450 Volts - compared with 65% obedience in the prestigious university first used (Yale University). The legitimacy of the university increased the power and authority of the experimenter, as well as the amount of trust the participants felt in them - leading to higher obedience rates.

A03 - Additional evaluation: Research Support
This has been investigated in real-life situations - for example, Tarnow 2000) studied data from a US National Transport Safety Board review of air traffic accidents. In 19 out of the 37 accidents investigated, a major contributory factor was the authority of the captain - leading to co-pilots feeling unable to challenge wrong decisions. This shows that the legitimate authority of the captain increased the obedience of the co-pilots, eventually leading to accidents.

30
Q

Situational explanations

A

Proximity - distance between people, objects or situation, how close authority figure is

Location - setting or environment, more prestigious setting the higher obedience.

Uniform - The clothing worn by authority figure can affect perception

31
Q

Proximity A03.

A

In Milgrams study obedience was high in original with experimenter in same room but when experimenter different room, via telephone obedience reduced to 20.5%.

Additional A03. - Hoflings nurse study actually suggests obediance still occur, 21/22 nurses obeyed to unknown doctor.

32
Q

Location A03.

A

A01/A03 - In Milgram’s study…Milgram conducted a variation of his experiment in a rundown office block. In this variation, 48% of participants obeyed to 450 Volts - compared with 65% obedience in the prestigious university first used (Yale University). The legitimacy of the university increased the power and authority of the experimenter, as well as the amount of trust the participants felt in them - leading to higher obedience rates.
AO3 - Additional evaluation: High control of variables
One strength of this variable is that we can make a direct comparison between the levels of obedience in the two locations studied. In the replication all other variables were kept the same, so we can conclude with some certainty that the drop in obedience in the run-down office block was due to the change in location.

33
Q

Uniform A03,

A

AO1 - Explanation… The clothing worn by an authority figure can affect the perception a person has of them, and would then change whether or not they would obey. Clothing has a certain level of social power attached to it, and ultimately the power to punish. A person is more likely to obey someone dressed in an ‘official’ uniform (such as a police officer) rather than someone dressed in more casual clothes.
A01/A03 Evaluation: Supporting research
Bickman (1974) carried out a field experiment in New York in
SECURITY
which he asked passers-by to complete tasks such as picking
up rubbish or lending money to a stranger for a parking meter. In one condition, when the experimenter was dressed as a security guard, 92% of participants obeyed the request to lend money. In another condition, the experimenter wore normal clothes - and 58% obeyed the request. This supports the role of uniform as it shows how important the uniform can be in changing obedience rates.

34
Q

Dispositional explanation

Authoritarian personality define

A

A person with an authoritarian personality would be more likely to obey authority as they see status as more important than other people would. Adorno argued that the key to understanding extreme obedience and racial prejudice lay in early childhood experiences. with strict parenting leading to a build up of hostility in the child. The child would then displace this hostility on to those they perceived to be of lower status than themselves.

35
Q

How was authoritarian personality measured

A

Adorno measured authoritarian personality using the California
F-Scale (authoritarian personality) questionnaire. Those who scored highly were very conscious of their own and others’ status, showing excessive respect for those who were in positions of authority above them.

36
Q

Evaluation of Authoritarian personality (dispositional explanations)

A

Elms and Milgram carried out a follow-up study using participants who had previously taken part in one of Milgram’s experiments two months before. They selected 20 ‘obedient’ participants (up to 450v) and 20 ‘defiant’ participants (who refused at some point to continue), and had them complete the California F-Scale. They found higher levels of authoritarianism among participants classified as obedient, compared with those classified as defiant. This supports the idea of a dispositional (personality) factor affecting obedience.

A03 Evaluation: education more important?
Research (e.g. Middendorp and Melon 1990) has generally found that less-educated people are consistently more authoritarian than the well-educated. Milgram also found that participants with lower levels of education tended to be more obedient than those with higher levels of education. This suggests that instead of authoritarianism causing obedience, lack of education could be responsible for both authoritarianism and obedience.

37
Q
A

Minority Influence is a form of social influence and leads to the majority converting their beliefs, values or behaviour to match the minority. This is much more likely to happen when the minority has been ‘consistent’ and ‘committed’ in their influence.

38
Q

3 factors affecting minority influence. outline and explain

A

Factor 1: Consistency
When people are first exposed to a minority position they may assume the minority is wrong, however if they continue to maintain their position then the majority may reassess the situation and consider the matter again. The consistency may be displayed over time by the minority or between members of the minority group to be effective.
CONSISTENCY

Factor 2: Commitment
Any behaviour that leads to some kind of sacrifice being made will
Commitment
draw attention to the minority’s cause. This can be something small, like giving up time, to more extreme measures for example, hunger strikes. It is important that these extreme activities are at
some risk to the minority because this demonstrates commitment to the cause. This makes the majority pay more attention.

Factor 3: Flexibility
Being only consistent can make the minority group look rigid and unwilling to compromise. This is off putting to the majority. Instead, members of the minority need to be prepared to adapt their point of view and accept reasonable and valid count-arguments. This strikes a balance between consistency and flexibility.

39
Q

A03: factors behaviours affecting minority influence.

Moscovici research support

A

Strengths
Supporting Research for consistency.

Moscovici at al.
(1969) demonstrated how a minority can influence the majority. Participants were asked to complete a colour-judging task. They found that when the minority consistently gave the incorrect answer, participants gave the incorrect answer also 8.4% of the time. This
dropped to 1.25% incorrect answers when the minority were inconsistent with their answers. This is a strength as it shows how the minority being consistent in their views can influence the majority.

40
Q

Evaluation of factors affecting minority influence. A03.

Nemeth (2010)

A

The value of minority influence.

Nemeth (2010) argues that dissent, in the form of minority opinion ‘opens’ the mind. As a result of exposure to a minority position, people search for information, consider more options and make better decisions.
Dissenters allow people to say what they believe and stimulate creative thought even when they are wrong. This is a strength of the impact of the minority as it allows us to see the value of not everyone following the ‘status quo’.

41
Q

Evaluation of factors effecting minority influence A03.

supporting research for flexibility

A

Supporting research for flexibility. Nemeth (1986) created groups of three participants and one confederate who had to decide how much compensation to pay a victim of a ski lift accident. When a consistent confederate argued for a low amount and refused to change his position, he had no effect on the majority. However when he compromised a little and
suggested a slightly higher amount, the majority changed their opinion to the lower amount. This shows minorities have to also be flexible to be persuasive

42
Q

A03. factors affecting minority influence, limitations

A

Artificial tasks. A limitation of minority influence research is that the tasks involved, such as colour-judgement tasks, are very artificial. This is incredibly different from how minorities try to change the majority viewpoint in the real world (e.g. jury decision making, or the suffragette movement). In situations like this the outcomes can be very important. This means findings such as that by Moscovici and Nemeth are lacking in ecological validity.

43
Q

how does social change occur?

A

Social change occurs when society or sections of society adopt a new belief or way of behaving which becomes widely accepted as the norm. Examples of social changes are: the US Civil Rights Movement, women’s suffrage, Gay Rights Movement, women clergy, the smoking ban in public places, Arab Spring and the rise in environmentalism.

44
Q

Outline the steps of social change

A

DRAWING ATTENTION TO AN ISSUE
Minorities can bring about social change by drawing the attention of the majority to an issue.

COGNITIVE CONFLICT
Minorities challenge the majority’s cognitions, so they think more deeply about the issue being challenged.

CONSISTENCY, COMMITMENT AND FLEXIBILITY
If the minority continue to maintain their position then the majority may reassess the situation and consider the matter again. If the minority is willing to suffer for their views, they are seen as more committed and will be taken more seriously by the majority. They must also be willing to listen to the views of the majority.:

SNOWBALL EFFECT
Minorities gather support gradually over time and their influence converts more and more until it reaches the tipping point where the social change occurs.

SOCIAL CHANGE OCCURS
At this stage Social Cryptoamnesia may exist, whereby society ‘knows’ social change has occurred but forgets the origins of it and so the majority does not give credit to the minority for the change taking place.

45
Q

how would you evaluate social change?

A

same evaluation points as minority influence however you must include the processes of ‘consistency’, ‘commitment’, and ‘flexibility’ during both outline and evaluation.