SMS Flashcards

1
Q

states that AOC, ATO, AMO and International
General Aviation Operators shall implement a safety management
system acceptable to the authority that as a minimum..

A

PCAR 1.5

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2
Q

the state in which the risk of harm to persons or
property is reduced

A

safety

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3
Q

systematic approach to managing safety

A

Safety Management System

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4
Q

Safety Management Strategies:

A
  1. Reactive (Past)
  2. Proactive (Present)
  3. Predictive (Future)
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5
Q

Parts of the system

A

People
Tools
Procedures
Materials
Equipment
Software

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6
Q

To maintain the balance of

A

production and protection

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7
Q

What could happen if we disregard safety nets?

A

It can cause accidents that can result to:
- Damage to Equipment or to the Aircraft
- Loss of Profit
- Injury
- Loss of Lives

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8
Q

An outcome, not a process, cannot be “mandated” or “designed”, it evolves.

A

Safety culture

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9
Q

people are knowledgeable

A

informed culture

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10
Q

people can adapt organizational processes

A

flexible culture

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11
Q

people are prepared to report

A

reporting culture

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12
Q

people have the willingness and competence

A

learning culture

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13
Q

people are encouraged (even rewarded)

A

just culture

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14
Q

5 positive cultures`

A
  1. Informed
  2. Flexible
  3. Learning
  4. Just
  5. Reporting
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15
Q

Components of SMS

A
  1. Policy (structure)
  2. Risk Management
  3. Safety Assurance
  4. Safety Promotion (Culture)
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16
Q

establishes the structure of the SMS / must define policies, procedures, and organizational structures to accomplish their goals.

A

Policy

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17
Q

A formal system of hazard identification, analysis and risk management is

A

Safety Risk Management

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18
Q

The organization must promote safety as a core
value with practices that support a positive safety culture.

A

Safety Promotion

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19
Q

Establishes management commitment and objectives what management wants / Sets
up framework of organizational structures,
accountabilities, plans, procedures, and controls to meet objectives

A

SMS Policy

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20
Q

involves judgment, assessing priorities, and making decisions like all management decision making

A

Safety Management

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21
Q

Managers
should manage safety in the same way
that they manage other areas of the business

A

Management Responsibility

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22
Q

Accountability

A

Obligation or willingness to account for
one’s actions

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23
Q

accountable for quality of activities

A

Responsibility

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24
Q

: power to accomplish required activities

A

Authority

25
Q

: clear instructions for members of the organization

A

Procedures

26
Q

: supervisory controls on processes to ensure activities produce
the correct outputs

A

Controls

27
Q

: measurement of both processes & their products

A

Process Measures

28
Q

: Recognizing interrelationships between individuals and
organizations within the company as well as with contractors, vendors,
customers, and other organizations

A

Interfaces

29
Q

System documentation conveys management
expectations and work instructions to employees

A

System documentation

30
Q

is a formal system of hazard identification, analysis and risk management essential in controlling risk to acceptable levels.

A

Safety Risk Management

31
Q

Levels of Risk Management

A
  • Process Risk Management
  • Operational Risk Management
32
Q

Flow of Safety Risk Management

A
  1. System Description
  2. Hazard Identification
  3. Risk Analysis
  4. Risk Assessment
  5. Risk Control
33
Q

Process (System) Attributes

A
  • Responsibility
  • Authority
  • Procedures
  • Controls
  • Process Measures
  • Interfaces
34
Q

Conditions Related to Error

A
  • Time pressure
  • Procedures and documentation
  • Teamwork/documentation
  • Shift turnovers/crew briefings
  • Group norms
  • Fatigue management (shifts/circadian problems)
  • Lack of System Knowledge
  • Equipment/facilities
  • Human machine interface (e.g. design for
    maintainability)
35
Q

is any real or potential condition that can result in injury , illness , or death to people;

A

Hazard

36
Q

Important to distinguish between Hazard, Consequence, and Risk

A

Risk Analysis

37
Q

involves the consideration of both the likelihood and the severity of any adverse consequences.

A

Analyzing risk

38
Q

likelihood & severity of the consequence

A

Risk

39
Q

determines the level of risk to use in making a
bottom line decision.

A

Risk Assessment

40
Q

Risk Control = ?

A

Risk Mitigation

41
Q

A major component of any safety system is

A

defenses (controls)

42
Q

: “something that gives
confidence

A

Assurance

43
Q

Collect and analyze information to determine that process requirements are continuously being met.

A

Safety Assurance

44
Q

Assess performance and effectiveness of risk
controls.

A

Safety Assurance

45
Q

Works in partnership with Risk Management.

A

Safety Assurance

46
Q

focuses on product conformity & customer satisfaction on a continuous basis.

A

QA

47
Q

ensures that risk controls , once designed and put to place, perform in a way that continue to meet their safety objectives

A

SA

48
Q

can be used to provide a structured process

A

quality management techniques

49
Q

Written documentation to describe: Who, What, When, Where, Why, How

A

System Operation

50
Q

The system operation includes:

A

Monitoring of risk controls and basis for SA functions

51
Q

6 Information Sources

A
  1. Continuous Monitoring
  2. Internal Audits
  3. Internal Evaluation
  4. External Audits
  5. Investigations
  6. Employee Reporting Systems
52
Q

Operational Data Sources (Continuous Monitoring)

A
  • Flight dispatch records
  • Flight Schedules
  • Financial Data
  • Maintenance Records
  • Crew Schedules and Records
  • Warranty Return Reports
  • Aircraft Discrepancy Reports
  • Flight Cancellation and Daily Reports
53
Q

The day-to-day responsibility for safety management rests with those who “own” the technical processes.

A

Internal Audits

54
Q

External Audits

A

Clients
Third Party Auditor
Authority

55
Q

used to determine the effectiveness of risk controls in the organization’s operational processes, and the SMS.

A

Analysis

56
Q

People understand the hazards & risks

A

Informed Culture

57
Q

The company learns from mistakes, staffs are updated on safety issues by management

A

Learning Culture

58
Q

Employees know what is acceptable & unacceptable behavior

A

Just Culture

59
Q

All personnel freely share critical safety information

A

Reporting Culture