SMS Flashcards

1
Q

states that AOC, ATO, AMO and International
General Aviation Operators shall implement a safety management
system acceptable to the authority that as a minimum..

A

PCAR 1.5

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2
Q

the state in which the risk of harm to persons or
property is reduced

A

safety

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3
Q

systematic approach to managing safety

A

Safety Management System

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4
Q

Safety Management Strategies:

A
  1. Reactive (Past)
  2. Proactive (Present)
  3. Predictive (Future)
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5
Q

Parts of the system

A

People
Tools
Procedures
Materials
Equipment
Software

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6
Q

To maintain the balance of

A

production and protection

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7
Q

What could happen if we disregard safety nets?

A

It can cause accidents that can result to:
- Damage to Equipment or to the Aircraft
- Loss of Profit
- Injury
- Loss of Lives

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8
Q

An outcome, not a process, cannot be “mandated” or “designed”, it evolves.

A

Safety culture

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9
Q

people are knowledgeable

A

informed culture

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10
Q

people can adapt organizational processes

A

flexible culture

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11
Q

people are prepared to report

A

reporting culture

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12
Q

people have the willingness and competence

A

learning culture

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13
Q

people are encouraged (even rewarded)

A

just culture

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14
Q

5 positive cultures`

A
  1. Informed
  2. Flexible
  3. Learning
  4. Just
  5. Reporting
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15
Q

Components of SMS

A
  1. Policy (structure)
  2. Risk Management
  3. Safety Assurance
  4. Safety Promotion (Culture)
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16
Q

establishes the structure of the SMS / must define policies, procedures, and organizational structures to accomplish their goals.

A

Policy

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17
Q

A formal system of hazard identification, analysis and risk management is

A

Safety Risk Management

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18
Q

The organization must promote safety as a core
value with practices that support a positive safety culture.

A

Safety Promotion

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19
Q

Establishes management commitment and objectives what management wants / Sets
up framework of organizational structures,
accountabilities, plans, procedures, and controls to meet objectives

A

SMS Policy

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20
Q

involves judgment, assessing priorities, and making decisions like all management decision making

A

Safety Management

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21
Q

Managers
should manage safety in the same way
that they manage other areas of the business

A

Management Responsibility

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22
Q

Accountability

A

Obligation or willingness to account for
one’s actions

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23
Q

accountable for quality of activities

A

Responsibility

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24
Q

: power to accomplish required activities

25
: clear instructions for members of the organization
Procedures
26
: supervisory controls on processes to ensure activities produce the correct outputs
Controls
27
: measurement of both processes & their products
Process Measures
28
: Recognizing interrelationships between individuals and organizations within the company as well as with contractors, vendors, customers, and other organizations
Interfaces
29
System documentation conveys management expectations and work instructions to employees
System documentation
30
is a formal system of hazard identification, analysis and risk management essential in controlling risk to acceptable levels.
Safety Risk Management
31
Levels of Risk Management
- Process Risk Management - Operational Risk Management
32
Flow of Safety Risk Management
1. System Description 2. Hazard Identification 3. Risk Analysis 4. Risk Assessment 5. Risk Control
33
Process (System) Attributes
* Responsibility * Authority * Procedures * Controls * Process Measures * Interfaces
34
Conditions Related to Error
* Time pressure * Procedures and documentation * Teamwork/documentation * Shift turnovers/crew briefings * Group norms * Fatigue management (shifts/circadian problems) * Lack of System Knowledge * Equipment/facilities * Human machine interface (e.g. design for maintainability)
35
is any real or potential condition that can result in injury , illness , or death to people;
Hazard
36
Important to distinguish between Hazard, Consequence, and Risk
Risk Analysis
37
involves the consideration of both the likelihood and the severity of any adverse consequences.
Analyzing risk
38
likelihood & severity of the consequence
Risk
39
determines the level of risk to use in making a bottom line decision.
Risk Assessment
40
Risk Control = ?
Risk Mitigation
41
A major component of any safety system is
defenses (controls)
42
: “something that gives confidence
Assurance
43
Collect and analyze information to determine that process requirements are continuously being met.
Safety Assurance
44
Assess performance and effectiveness of risk controls.
Safety Assurance
45
Works in partnership with Risk Management.
Safety Assurance
46
focuses on product conformity & customer satisfaction on a continuous basis.
QA
47
ensures that risk controls , once designed and put to place, perform in a way that continue to meet their safety objectives
SA
48
can be used to provide a structured process
quality management techniques
49
Written documentation to describe: Who, What, When, Where, Why, How
System Operation
50
The system operation includes:
Monitoring of risk controls and basis for SA functions
51
6 Information Sources
1. Continuous Monitoring 2. Internal Audits 3. Internal Evaluation 4. External Audits 5. Investigations 6. Employee Reporting Systems
52
Operational Data Sources (Continuous Monitoring)
- Flight dispatch records - Flight Schedules - Financial Data - Maintenance Records - Crew Schedules and Records - Warranty Return Reports - Aircraft Discrepancy Reports - Flight Cancellation and Daily Reports
53
The day-to-day responsibility for safety management rests with those who “own” the technical processes.
Internal Audits
54
External Audits
Clients Third Party Auditor Authority
55
used to determine the effectiveness of risk controls in the organization's operational processes, and the SMS.
Analysis
56
People understand the hazards & risks
Informed Culture
57
The company learns from mistakes, staffs are updated on safety issues by management
Learning Culture
58
Employees know what is acceptable & unacceptable behavior
Just Culture
59
All personnel freely share critical safety information
Reporting Culture