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Advanced Products & CCT5 > SMB > Flashcards

SMB Flashcards

1
Q

What wifi coverage relates to SMB?

A

Small businesses, seating areas, and waiting areas

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2
Q

What wifi coverage relates Outdoor areas?

A

Aerial strand, main streets, Shop, dine, relax/wait, and commute areas

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3
Q

At what website can a COMCAST Business customer access the Online Welcome Kit?

A

business.comcast.com/welcome

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4
Q

At what website can a COMCAST Business customer access help and support topics?

A

businesshelp.comcast.com

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5
Q

What is the default Customer side login for the Business Internet Gateway?

A

username: cusadminpassword: highspeed

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6
Q

The ________ is a detailed, thorough analysis of all ofthe features currently existing at a customer site.

A

Site Survey

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7
Q

What is this?

A

Cisco DPC3939B

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8
Q

What is this?

A

SMC SMCD3G-CCR

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9
Q

What is this?

A

Actiontec WCB3000

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10
Q

What is this?

A

Netgear CG3000DCR

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11
Q

What is the default address to login to the commercial gateway?

A

10.1.10.1

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12
Q

What is the default username and password thatcustomers can use to login to the commercial gateway?

A

username:cusadminpassword:highspeed

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13
Q

What is the 2/4 pattern?

A

2 seconds of ring, 4 seconds of silence.

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14
Q

The IP address that field technicians or DOJ can use to remotely login to commercial gateways or EMTAs is known as:

A

The Cable Modem Maintenance IP

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15
Q

What is the name of the tool used for troubleshooting and configuring Business Gateways and provides visibility to Customer Account Status, Billing/Rates Configuration, IP Assignment in IP Control and IP Configuration?

A

IP Automation Tool (IPAT)

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16
Q

The Comcast Business Speed Test Challenge will give a potential customer ___ if we can’t offer them a faster speed or bigger savings on their Internet service.

A

$150

17
Q

What is the highest DOCSIS Internet Access Speed that Comcast Business offers and what are the download/upload speeds it provides?

A

Deluxe 150, 150/20Mbps

18
Q

What is the data cap for all Comcast Business Internet Plans over DOCSIS?

A

There are no data caps for business customers.

19
Q

How many email boxes are included with all Comcast Business Internet Plans and what is the price for each additional email box?

A

2 email boxes included, each additional is $6.99

20
Q

Microsoft Outlook 2010 is included with which Comcast Business Internet plans and what is the storage space provided per email box?

A

Included with all Business Internet plans. 25GB of storage per email box.

21
Q

Comcast Business Ethernet Dedicated Internet (EDI) provides symmetrical dedicated bandwidth up to what speed?

A

10Gbps

22
Q

An FCC mandated requirementthat all Comcast customersbe provided a Security PIN when contacting Comcast for assistances?

A

Customer Proprietary Network Information (CPNI)

23
Q

How many Norton Internet Security Online licenses are included with Comcast Business Internet plans?

A

3 licenses are included

24
Q

Which standard protocol allows users to download email from a Server?

A

POP3

25
Q

What is the Comcast Business Credo?

A

Turn to us first. We will be the company to look to first for the communications products and services that connect people to what’s important in their lives.

26
Q

What is Business Acumen?

A

A Keen and Deep Understanding of Business.

27
Q

Deluxe 100 has download speeds that are 2X faster than this type of line from the phone company.

A

T3 Line (DS3)

28
Q

Deluxe 100 has download speeds that are 60X faster than this type of line from the phone company.

A

T1

29
Q

What speed test should be used to verify proper download speeds utilizing a computer that meets minimum requiremets.

A

speedtest.comcast.net

30
Q

What is the Ethernet requirement for Deluxe 100.

A

Gigabit

31
Q

As a general rule, Smart Packet Detection in the BWG should be enabled or disabled?

A

Disabled

32
Q

The end of aBCI device bootfile name where it says c0X, which indicates what?

A

The number of public Dynamic IPs thebootfile will allow handing out.

33
Q

The BWG can be put in this modewhich disables all radios, MoCA and turns the device into a stand-alone modem that typically a business may connect into a switch etc.

A

Bridge Mode

34
Q

This replaced the 1+1=BEN Program for Comcast Business

A

Inner Circle

Advanced Products & CCT5 (8 decks)

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