SM Knowledge Flashcards
1
Q
What is an honest conversation?
A
It is a one-on-one conversation with someone usually about performance or a difficult situation intended to correct behaviors, be aware of your nonverbal communication, body language, and tone of voice.
2
Q
Why are honest conversations important?
A
They help the manager understand what they can do to prevent the situation from happening again, and they help uncover the reason the issue exists.
