Skills/Qualities of an Administrative Assistant

Question 1

Good Organisation Skills

Answer 1

The ability to independently order tasks, paperwork and resources in a logical,
structured way, through the use of good filing, to-do lists etc. Being well
organised is important because it means tasks will be completed on time and
that paperwork can be found when needed.

Question 2

Good Communication Skills

Answer 2

The ability to transfer information from one person to another accurately,
whether verbal, written, visual or through body language. Good
communication skills are important because it means the message is fully
understood and work can be carried out efficiently.

Question 3

Attention to Detail/Accurate/Careful

Answer 3

The ability to produce accurate work or to spot mistakes before work is
finalised and published. Attention to detail is important because it means
work quality is improved - mistakes lower work quality and creates a bad impression of the person that carried out the work and the business. Time
then needs to be taken to fix the mistakes.

Question 4

Good Time Management

Answer 4

The ability to organise and plan how to give the correct time to different tasks. Good time management is important because it means the Administrator will not waste time and will be able to complete their tasks on time and be less stressed.

Question 5

Good IT Skills

Answer 5

The ability to use software such as word processers, spreadsheets, database,
edairies, internet searching etc. Good IT skills are important because the vast
majority of tasks completed by an Admin Assistant involve the use of IT.