Duties, Skills & Qualities

Question 1

Duties Undertaken by an Administrative Assistant

Answer 1

Filing information
Recording information in e-diaries and organising meetings and events
Creating and updating databases and spreadsheets
Preparing a range of business documents

Question 2

Duties Undertaken by a Senior Administrative Assistant

Answer 2

Plan and Manage Meetings
Develop and Maintain Filing System
Develop and Implement Office Policies and Procedures
Leading & managing a team
Assigning tasks/delegate

Question 3

Skills/Qualities of an Administrative Assistant

Answer 3

Good Organisation Skills
Good Communication Skills
Attention to Detail/Accurate/Careful
Good Time Management
Good IT Skills

Question 4

Skills/Qualities of a Senior Administrative Assistant

Answer 4

Planning
Delegation Skills
Coaching/Mentoring Skills
Monitoring and controlling skills
Coordination Skills
Motivational Skills

Question 5

Administrative Manager’s Role

Answer 5

Organisation of work, delegation and setting deadlines
Advanced ICT creation and manipulation skills
Present information and strong communication skills
Interpersonal skills, reliable and discreet
Manage, support and supervise an admin team