Skills Flashcards

1
Q

T/F - Problem Solving is associated with Task-Centred Casework.

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is Task-Centred Casework?

A

To help clients with “problems of living” - problem solving

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

T/F - Task-Centred Casework should be short-term and have a clear goal.

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

T/ F - Problem Solving Approach involves

  • Identify the overall… ????
  • Identify ???? steps
  • Steps are said in behavioural terms (what does that mean?)
A
  1. Identify the overall goal / problem
  2. Identify behavioural steps (what order, one step at a time, small changes)
  3. Steps are said in behavioural terms (what actions will you take)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are 3 MAIN components of a contract?

A
  1. generally verbal, could be written if needed
  2. rank the STEPS in order of what to do
  3. rank the PROBLEMS OF LIVING in priority - start with most important one (causing the most distress)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What are two purposes of a contract?

A
  1. Enhances resolve and commitment

2. Outlines exactly what needs to be done

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Contracts should have action steps (tasks) for client and SW?

A

True!

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Contracts should have a time frame / schedule to complete the task?

A

True!

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Contracts should NOT be detailed?

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Contracts can be long-term and short-term?

A

False - this approach is short-term!!

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What does it mean to FLIP a problem?

A

You need to flip the concern / problem into a positive to become a goal

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Qualities of good goals include:

  1. identified outcomes
  2. clear to the client
  3. stated positively
A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What are 2 ways to build skills?

A
  1. focus on solutions (solution-building)

2. Problem solving (involving task-centred casework)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Building skills through solutions involves a belief that…?

A

Believing the client already HAS the skills, they just don’t fully realize it or use it!

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

The problem solving approach assumes what?

A

That the client is LACKING some skills

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

How would you describe the solution-oriented or solution-building approach?

A

It involves helping the client uncover the skills they have.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Which one is not part of solution-building?
1-describe the problem
2-develop well-formed goals
3-do not imagine the solution

A

3 you WANT to imagine the solution (miracle solution) - visualize your future

18
Q

T/F - in solution-building sessions, questions start with “what would you like to accomplish from the meeting today”

A

True!

19
Q

What role does the SW play during the problem-solving approach?

A

The SW gives expert advice in respect to the skills and tasks.

20
Q

What role does the SW play during the solution-building approach?

A

The SW takes a not-knowing stance, they are not the expert (the client is)

21
Q

What is the Miracle Question?

A

A miracle happens when you wake up, so what is your day like after the miracle - what will be different?

*SW and client search for specific behavioural examples of things they could do to make the problem better.

Once you have this vivid picture you search for exceptions.

22
Q

What is Scaling (3 parts)?

A
  1. client rates the severity of their problem on a scale of 1-10 (to help think in baby steps)
  2. reflect on a time when the problem was better
  3. the client discusses what they were doing that might have made the problem better (unpack the “better” day)
23
Q

Why do we explore exceptions?

A

There are times when exceptions occur, the problem can’t be 100% of the time.

what exceptions can be found when the problem is not as strong.

24
Q

What question do you ask the client to follow up with an identified exception?

Hint “How did…”

A

“how did you manage to do that”?

*what did you do then to move from being a 3 to a 4?

25
Q

T/F - new tasks and strategies are developed with the task-centred approach?

A

True!

26
Q

Uncovering current strategies is which approach?

A

Solution - building!

27
Q

With the problem-solving approach we assume that the client?

A

Lacks the skill, strategy, knowledge to solve the problem

*People don’t know or feel overwhelmed

28
Q

With the problem-solving approach, do we work with the presenting problem?

A

Yes! The problem is what the client says (work with the presenting problem)

29
Q

T/F - Good goals should be:

  • behaviourally stated (actions)
  • realistic / achievable
  • socially appropriate
A

True

30
Q

T/F - good goals should be:

  • measurable
  • time-limited
  • mutually agreed upon
A

True!

31
Q

T/F - creating a contract is part of Task-Centred Casework

A

True!

32
Q

T/F - Task-Centred Casework involves the client carrying out the actions/work with assistance

A

True!

33
Q

T/F - success occurs when all tasks are accomplished and change is complete is part of Task-Centred Casework (problem solving)

A

True!!

34
Q

You learn how to do the step through instruction, rehearsal, i.e. job interview practice with which approach?

A

Problem Solving Approach

35
Q

T/F - with the Problem Solving Approach the step is undertaken and client reports back AND discuss the success / failure

A

True - the client MOVES to NEXT step until the problem is resolved / goal achieved

36
Q

The client has already had success in their lives so you want to uncover how they managed to be successful in the past – is part of which approach?

A

solution-building approach

37
Q

What is the search for exceptions within the solution-building approach?

A

You look for times when the problem did not occur or not as much

38
Q

T/F - part of solution-building includes:

  • explore exceptions
  • end of session feedback (similar to a contract)
A

True

39
Q

Put the stages of solution-building in order

  • describe the problem
  • explore expectations
  • imagine the solution (miracle solution) - visualize your future
  • develop well-formed goals
  • end of session feedback (similar to a contract)
A
  1. describe the problem
  2. develop well-formed goals
  3. Imagine the solution (miracle solution) - visualize your future
  4. explore expectations
  5. end of session feedback (similar to a contract)
40
Q

T/F - The client’s presenting problem is something that both problem solving and solution focused approaches believe?

A

True