SK_deck_4701546

Question 1

List the 4 step computer path to access Windows Defender in Windows XP. pg .968

Answer 1

Choose Start, Control Panel, Security, Software Explorers

Question 2

Name a subset of Malware. pg. 968

Answer 2

spyware

Question 3

How does spyware differ from malware? pg. 968

Answer 3

spyware works on behalf of a third party - rather than replicating like viruses it spreads to machines by users who inadvertently ask for it

Question 4

What two programs did Microsoft release to combat spyware? pg. 968

Answer 4

Microsoft Security Essentials and Windows Defender

Question 5

What Microsoft community can you join to help with isolating and reducing spyware? pg. 969

Answer 5

SpyNet

Question 6

How can you access SpyNet? pg. 969

Answer 6

via Windows Defender, click Tools voila! Microsoft SpyNet

Question 7

There are times when bad things happen to good ___.

Answer 7

people AND computers

Question 8

What feature was introduced with Windows XP to make recovery of the operating system easier through restore points? pg. 970

Answer 8

System Restore

Question 9

What is like a backup of your configuration but not necessarily your data? pg. 970

Answer 9

restore point is a copy of your system configuration at a given point in time

Question 10

Name the 3 ways a restore point can be created. pg. 970

Answer 10

1. Windows creates them automatically 2. manually created 3. during installation of some programs

Question 11

List the 4 step computer path to access System Restore in Windows Vista. pg. 971

Answer 11

Start, All Programs, Accessories, System Tools

Question 12

T/F System Restore does not affect any of your docs, pics, or other personal data, and the process is irreversible. pg. 971

Answer 12

False- it IS reversible

Question 13

What will you find listed on the Restore Point log? pg. 971

Answer 13

restore points and backups that have been performed

Question 14

What is the method used in Windows 7 to access System Protection? pg. 972

Answer 14

right-click My computer and choose Properties

Question 15

What computer path do you take to create a Restore Point in Windows XP? pg. 972

Answer 15

Start, All Programs, Accessories, System Tools

Question 16

T/F CompTIA wants you to consider a 7-item list when addressing a possible malware infestation. pg. 973

Answer 16

True

Question 17

What’s the first thing you should do if you suspect malware? pg. 973

Answer 17

Identify and prove the type of malware, ie. spyware, virus, worm…

Question 18

What’s the second step on the 7-item list of addressing malware infestation? pg. 973

Answer 18

Quarantine

Question 19

What can be done to prevent the malware from creating a restore point? pg. 974

Answer 19

Disable System Restore

Question 20

What’s involved in Step 4: Remediating the infected system? pg. 974

Answer 20

Updating the antivirus software and using the appropriate scan and removal techniques

Question 21

What are a couple of removal techniques? pg. 974

Answer 21

booting into Safe Mode or a pre-installation environment

Question 22

Step #5? pg. 974

Answer 22

schedule scans and updates

Question 23

How can you configure an anti-malware program that doesn’t automatically run updates? pg. 974

Answer 23

Task Schedular

Question 24

Once the system is working properly, it’s important to do this 6th step which is? pg. 974

Answer 24

enable system restore and create a restore point

Question 25

And the last but not least final step is…??? pg, 974

Answer 25

Education provided to the end user, ie. what led to virus, what to avoid, or what to look for