Six Sigma

Question 1

Z Score

Answer 1

Indicates how many standard deviation a value of interest falls from the mean in a Normal distribution.

Question 2

Project Team Members

Answer 2

1. Project champion: paolo
2. Process owner: Us
3. Finance certifier: $
4. Coach: help team apply DMAIC
5. Project Lead: makes de DMAIC process easy
6. Project team members: workers apply the DMAIC

Question 3

Tollgate: peaje

Answer 3

• Determined if the team has shown results

- Keep stakeholders informed of project progress

Question 4

A Process is:

Answer 4

A series of actions and decisions designed to create a product or service.

Question 5

Process Map:

Answer 5

• Graphical representation of a process.

- Lists inputs and outputs

Question 6

⏺

Answer 6

Start and end symbol

Question 7

⏹

Answer 7

Action

Question 8

🔷

Answer 8

Decisión point

Question 9

➡️

Answer 9

Direction

Question 10

Boundaries on process flows help:

Answer 10

-Prevent scope creep “salir del tema”

Determine who will be involved in the process

Question 11

Tollgate Project Lead(Makes DMAIC process easy)

Answer 11

Scheduling & conducting

Question 12

Tollgate Project Champion(Paolo)

Answer 12

• Gives approval to move to next DMAIC phase.

- Provides organizational support &a coaching assistance.

Question 13

Tollgate Process Owner(Us)

Answer 13

Required for Control Tollgate for Control plan transition.

Question 14

Tollgate Financial certifier( $ )

Answer 14

Approves and certifies the team financial impact

Question 15

Tollgate Project Team Members(Workers)

Answer 15

Support the Project Lead(Makes DMAIC process easier) in the presentation of deliverables.