Quiz July 5 Flashcards
What should the Problem Statement contain?
Who What Where When Impact
Business case should contain?
Why should we do this? How it aligns to hostin planing Focus Impact Benefits Value of benefits
What the Scope should consider
What is not within scope
Components of business are not included
Components of business are included
Starting and ending points of the process
Project Plan Summary
Illustrates the timeline for when each phase will be completed
DMAIC
Define Measure Analyze Improve Control
5 Steps for aligning the 5 phases DMAIC
Step 1: Click date next to phase, calendar will appear.
Step 2: Choose month for Start date
Step 3: Set start and end date for phase
Step 4: Click start date for Measure Phase and select start and end dates
Step 5: Repeat for each DMAIC Phase
CTQ’s & Metrics 3 of them BUT
Unit: Project Metric
Baseline: Average cycle time 8 days
Target: customer requirement
CTQ
Critical to Quality
CTQ (Critical to Quality) importance?
- To customers
- Measurable
- Definition of Defect
How Primary Metric is displayed
-Heatrate line through the graph
~Shows changes of Metric
-Line to show the goal Level
Tips to identify Secondary Metric
- Other CTQ (Critical to Quality)
- What are the new problems once the Primary Metric is reached
Difference Between Continuous And Discrete Data
Continuous: decimals, divided
Discrete: Whole #
4 Types of Discrete Data
Binary
Unordered categories
Ordered categories
Count
Binary: 1 Type of Discrete Data
Classify observations into 1 of 2 Categories
Eje:
Yes
No
Lives here
Does not live here
Unordered Categories: 2nd Type of Discrete Data
Classify observations into 1 of at least 3 categories that are NOT ranked
Eje:
Types of accounts
Team or locations
