Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Ship Clerk > Ship Dock SOP (Yash) > Flashcards

Ship Dock SOP (Yash) Flashcards

1
Q

Ship Clerk Function- 3-fold, what are they?

A

Manage SSP, YMS, and Case Management.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

SSP- What is it and what is required of the Ship Clerk?

A

Sortation Service and Products
Responsibilities:
• Track current loads and VRIDS
• Maintain appropriate VRIDS based on volume. Add/Cancel VRIDS accordingly
• Manage case management
• Track late departures annotating the case number and reason for late departure
• Keep visibility on full OB trailers in the yard entering cases for dwelling trailers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

YMS- What is it and what is required of the Ship Clerk?

A 
Yard Management System
Responsibilities:
Manage YMS moves
-Hostler Moves
-Guard Shack
-Empty trailers coming in
Review and manage empty trailer pool
Own all SSP and YMS metrics:
-Displaced trailers
-Trucks lingering at Exit Gate
-Audit discrepancies
-Late Departures
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Case Management- What is required of the Ship Clerk?

A
  • Enter Cases for late drivers, departures, new VRIDS, etc.…
  • Manage current and past cases
  • Help NOC with overdue tickets by doing research etc.…
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Other Ship Clerk Responsibilities?

A
  • Complete the Dock Wash At EOS
  • Manage Ship Clerk Standard work
  • Dock door walk at SOS to verify SSP information and to perform TDR shift change verification
  • Support the management of labor and flow on the ship dock
  • Provide additional coverage for breaks, lunch, or 12 hour schedules to ensure the ship dock always has a T3 present.
  • Full ownership of all loaded trailers on the property!
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Ship Clerk Standard Work Audits?

A
  • Pile Audits
  • Dock Audits
  • SSP/YMS Audits
  • Lost Trailer Audits
  • Missort Audits
  • Trailer etiquette audits
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

SOS Standard Work- YMS Door Audit in Kindle, what do you do?

A

In TDR app, click on magnifying glass in top right corner, scan badge and select all OB doors. Follow prompts to confirm clerical and physical match for each trailer. Note discrepancies (partner with AM for TDR Clerical Violations)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

SOS Standard Work- SSP Audit, what do you do?

A

a. Since you’ve confirmed YMS is accurate, ensure all doors are attached and started for all doors.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

SOS Standard Work- FMC verification, what is it?

A
  • Check FMC for correct subcarrier to identify and/or eliminate transload issues.
  • Print copy of day’s Skeds truck schedule for CPTs for Manual SLAM areas (Problem Solve, SIOC and BOD)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Q1 Standard Work-

A

1) Using prior shift’s Dock Wash or during shift handoff, verify BOLs for all loaded trailers and confirm / update location via YMS.
2) Cancel all past, unused VRIDs for SDT (standard departure times) and CPTs
3) All open tickets for empty trailers and late pickups / departures should be annotated and added
4) Yard Audit team performs full yard audit, verifying physical / virtual match of full trailers and seal numbers.
5) Confirm yard audit information and empty trailers for all current and next shift CPTs.
a. If there is lost trailer (BOL but not found during audit OR found during audit with no corresponding BOL), trailer / VRID should be researched in FMC and Event History to recreate timeline. An email should be sent to “mdw6-outbound” detailing VRID, Lane, Trailer number and all relevant details and proposed resolution and timeline for follow-up.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Quarterly Tasks: Trailer Pool Management, what do you do?

A

Using the Amazon Logistics site, review current trailer pool for adequate empty trailers for current and next shift. Follow Case Management procedure to ensure all SDT / CPT VRIDs have an empty trailer.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Quarterly Tasks: Late Drivers, what do you do?

A

If a driver is not onsite 15 minutes prior to CPT, a late driver ticket should be created in Case Management. Check FMC first to ensure the Guard Shack didn’t check a driver in but not communicate it to the Dock team. The system should auto-generate one, so search Case Management by VRID first. If no ticket exists, create one and copy “ind2-ob-dock” and include in EOS Dock Wash.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Quarterly Tasks: Closing Trailers / CPTs, what do you do?

A
  • Trailers should be closed at SDT / CPT, regardless of whether or not a driver is here. They should NEVER be departed early.
  • BOLs should only be printed when we TDR a trailer out of the door and it’s done being loaded (If you print a BOL and there are no packages listed on it, it hasn’t been swept properly.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Quarterly Tasks: Sort center loads, which one’s pertain to you and what do you do?

A

Sort center loads must be secured with load securing devices.

  • KCVG, CVG, MKE, MCI, etc.
  • If truck does not provide load securing device, escalate via C3PO website to report the carrier’s unwillingness to provide this resource.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Sweeping Trailers: Completed trailer, what do you do?

A
  1. When closing trailer, select ‘Sweep’ first.
  2. Trailer graphic will show green when all intended SDT/CPT freight is virtually on the trailer.
  3. Scan seal, check box to verify sweep, and click ‘Finish Loading’.
  4. Print BOL and paperclip seal to paperwork.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Sweeping Trailers: Temporary Close, what do you do?

A

Same process as regular sweep, except that you ‘unfinished’ the trailer in SSP and resweep at SDT or CPT.

17
Q

What do you do when an SSP notification populates?

A
  1. Click on notification
  2. Highlight VRID and copy
  3. In Transportation Case Management, paste VRID in search bar. If TT shows, copy ticket number and paste into annotation in SSP notification. (If nothing populates in Case Management, proceed to next step)
  4. Paste VRID in FMC (Freight Management Console).
  5. Click small arrow next to VRID to expand view and research what happened. Use that info to annotate the notification and it will close out.
18
Q

Dock Flow: ArcAngel/KCVG, how do you get it on to the truck?

A
  1. Scan freight to a stacking area.
  2. Close container and move to appropriate trailer.
  3. Scan to DD
19
Q

Dock Flow: Containerization, what are the (3) methods to scan to a dock door?

A
  1. Sort center is allocated to a fluid load lane, manual scan required.
  2. Sort center is allocated to a stacking area on the pallet lan via ‘Build Container’, then moved to DD.
  3. Product is manually brought to Dock (Team lift, BOD, SIOC). Scan each package to the door, similar to above, (1).
20
Q

OB Wash, what are the components?

A
  1. Notes- resource allocation, sorter issues.
  2. Trailer counts- there should be a link to OB dock wash that links to Trailer Pool Management.
  3. Open tickets- there’s a link for Case Management that should be used to populate wash with the info needed on any open tickets.
  4. Late Departures- be as detailed as possible.
21
Q

Ad hoc pull, what do you do? (need additional VRID for a certain date or time)

A
  1. Choose next CPT to use in FMC as your reference point.
  2. Use Reactive Scheduling to plan future trailer needs*
  3. Request carrier bring an empty for that subcarrier so we don’t have drivers bobtail and run out of useable trailers.
22
Q

Closing Trailer, what do you do when a driver arrives at the cage?

A
  1. Obtain Yard pass
  2. Confirm VRID and driver destination verbally before returning to desk.
  3. Ensure trailer is TDR out if still in dock door.
  4. Print BOL
  5. Add tractor number in YMS to parking slip or dock door that trailer is in.
  6. Depart both tractor and trailer to Exit Gate in YMS.
  7. Put in replacement trailer hostler move in YMS.
  8. ‘Finish’ or ‘Start’ trailer? *Check on this

Ship Clerk (2 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions