Shedding the Fear of Being Embarrassed Flashcards

1
Q

Ask dumb questions

A

Naked service providers are the ones who ask the questions that others in the room are afraid to ask out of fear that they would embarrass themselves.

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2
Q

Make dumb suggestions

A

Naked service providers go beyond merely asking questions that others shy away from; they make suggestions that they aren’t sure of, knowing that they are putting themselves in a position to be even more embarrassed. A client is going to remember that one great idea a consultant proposes far more than the not-so-great ones.

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3
Q

Celebrate your mistakes

A

Naked service providers don’t enjoy being wrong; they just realize that it is an inevitability. And rather than attempting to hide or downplay their errors, they readily call them out and take responsibility for them.

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