SF Ben Practice Exam

Question 1

True or false: standard picklist fields can be controlling or dependent?

Answer 1

False.

Question 2

What are the organization wide access options for Campaign members?

Answer 2

• Controlled by Campaign

* Controlled by Campaign Member

Question 3

Which feature sets the base level of access to an objects records?

Answer 3

OWD

Question 4

As an admin, you wish to make sure that all fields on your new custom object are editable to all profiles, what should be check on field level security?

Answer 4

Enable “Visible” but disable “Read Only”

Question 5

What happens when you select the setting “View Dashboard as another person”?

Answer 5

• The “View Dashboard As” setting is fixed to a specific user
• All dashboard viewers will see the dashboard data based on the access level of the “View Dashboard As” user

Question 6

You have been asked to import legacy CRM records into Salesforce. However, these records need to maintain the original system audit fields such as “Created Date”. What should you do?

Answer 6

Enable the “Set Audit Fields upon Record Creation” feature and import using Data Loader

Question 7

You are thinking of enabling “Roll up activities to a contacts primary account”. What things must you consider before enabling this feature?

Answer 7

• New activities will be affected
• Existing activities may be affected if they are updated in a way that triggers recalculation
• Roll up activities feature is not recommended for orgs where contacts are related to multiple accounts

Question 8

What can a cross-object formula reference?

Answer 8

Parent only

Question 9

What must be set up before creating an action to send a custom notification from a process?

Answer 9

Notification type

Question 10

What are the three types of Lightning components on a Lightning Record Page?

Answer 10

• Standard
• Custom
• Custom - managed

Question 11

What are some examples of useful out-of-the-box components to add to a homepage specifically for Sales Users in Lightning Experience?

Answer 11

• Performance
• Assistant
• Key Deals

Question 12

Support agents would like to have multiple tabs open at once, as well as easy access to their recent tabs. What features of Salesforce would you recommend?

Answer 12

• Service Console

* History Utility

Question 13

Case auto-response rules may be used to email customers automatically when they submit cases from which of the following ways?

Answer 13

• Web-to case

* Email-to-case

Question 14

Lead Assignment Rules are used to accomplish what?

Answer 14

Assign ownership of leads

Question 15

Leads can be added to which standard Salesforce object record?

Answer 15

Campaigns

Question 16

True or False: You are able to disable the SF Notification Banner in the UI settings

Answer 16

TRUE

Question 17

What field does this validation rule formula reference?

contact__r.platform_app_builder_certified__c

Answer 17

A custom field called Platform App Builder Certified on the Contact Object

Question 18

Validation Rules are designed in Salesforce to stop a user from saving a record whenever a condition formula evaluates to which of the following?

Answer 18

TRUE

Question 19

What is the first thing that you need to do in order to set up Social Accounts, Contacts and Leads in your Salesforce org?

Answer 19

Enable Social Accounts and contacts via setup

Question 20

Which of the following are valid User Interface settings that can be enabled in Salesforce? (select 3)

Answer 20

• Enable Collapsible sections
• Enable Related List Hover Links
• Enable Customization of Chatter User Profile Pages

Question 21

Which of the following statements related to unmanaged packages are true? (select 2)

Answer 21

• The code in the unmanaged package may be modified in your own org
• Any test code included with the unmanaged package will be tested when deployed

Question 22

Which of the following options is a valid way to validate a user’s input in a flow?

Answer 22

In the Validation section of the input field in the Flow Designer

Question 23

True or false: You can invooke a process from another process in SF?

Answer 23

TRUE