Business Logic & Process Automation II

Question 1

Where can the manager be configured as an approver in an approval process?

Answer 1

On the user’s record detail page, by populating the ‘Manager’ field under ‘Approver Settings’

Question 2

What actions can be added to the approval steps?

Answer 2

Field Update, Email Alert, Create Task, Outbound Message

Question 3

When would an approval process be used?

Answer 3

When there is a need for an advanced workflow that requires input from users for approving or rejecting records

Question 4

When are workflow rules evaluated?

Answer 4

When a record is created, when it is created and every time it is edited, and when a record is created and any time it is edited to subsequently meet the evaluation criteria

Question 5

Are workflow rules fired before or after triggers and validation rules?

Answer 5

Workflow rules are fired after validation rules and triggers.

Question 6

What is the difference between assigning the default record type at the profile level or as a user setting?

Answer 6

If a default record type is assigned in a user’s profile, the user is prompted to select it while creating a new record. If it is assigned in the user’s personal settings, it is selected automatically.

Question 7

What are the actions that a workflow rule can invoke?

Answer 7

Create a Task, Send Emails, Field Update or Send Outbound Message

Question 8

What actions are possible with Process Builder?

Answer 8

Create or update records, submit approval requests, post to chatter, send emails, notifications or survey invitations, and invoke a quick action, flow, Apex class or another process.

Question 9

How can workflow rules be evaluated?

Answer 9

If certain criteria are met or if a formula evaluates to true

Question 10

How can flows handle errors?

Answer 10

The FAULT flow, which branches from the main flow, can be used to handle unexpected errors and display an error message.

Question 11

What are the capabilities of a flow?

Answer 11

Query, Create, Update, Delete Records. Branch, Pause, Get Input, Display Output, Show a series of screens, Perform Actions (Quick, Email and Static)

Question 12

Which options are available to run a record-triggered flow automatically?

Answer 12

A record-triggered flow can run automatically when a record is ‘created’, ‘updated’, or ‘created or updated’.

Question 13

What is a subflow?

Answer 13

It is a flow that is called from another flow.

Question 14

Can process builder have time-dependent actions?

Answer 14

Yes, if a process is configured to only run when created. Or, when a ‘record is created or edited’ and the option to execute the actions only when specified changes are made to the record is enabled.

Question 15

When are workflow actions executed?

Answer 15

Either immediately or after a number of days or hours from a date field or trigger date

Question 16

What’s the name of the visual interface used for creating flows in Salesforce?

Answer 16

Flow Builder

Question 17

Which automation tools allow creating records automatically when a record is changed?

Answer 17

Process Builder, Flow Builder, and Workflow Rule (Task only)

Question 18

Which declarative tool can be used to create a wizard which allows user interaction?

Answer 18

Flow Builder

Question 19

Where are field updates tracked when history tracking has been set on the fields?

Answer 19

History related list

Question 20

Which Salesforce tool should be used to send an outbound message to an external system?

Answer 20

Workflow, Flow

Question 21

Which option needs to be enabled to allow the result of a workflow field update to trigger additional workflow rules?

Answer 21

Re-evaluate Workflow Rules After Field Change

Question 22

How can a field update cause recursion?

Answer 22

A field update on one field can trigger an update on a second field. The update on the second field can trigger an update on the first field and so on.

Question 23

Where can an administrator enable a setting that allows users to resume shared flow interviews?

Answer 23

Process Automation Settings in Setup

Question 24

Which type of field should be added to a flow screen to allow users to upload files?

Answer 24

File Upload

Question 25

Which lightning component can be added to a Lightning page to guide users through an ordered list of flows in Lightning Experience?

Answer 25

Actions & Recommendations

Question 26

Which type of field should be used in a flow to schedule an appointment with a customer at a specific time?

Answer 26

Date/ Time

Question 27

What should be used to allow flow users to select a number value with a slider?

Answer 27

‘Slider’ Screen Component

Question 28

How can the value of an attribute be retained while a user moves between flow screens?

Answer 28

The attribute can be added to both the ‘Inputs’ and ‘Outputs’ tabs in the screen component.

Question 29

When designing a flow in flow builder which element can be used to loop through records in the flow?

Answer 29

Loop

Question 30

What can be used to test and troubleshoot a flow?

Answer 30

‘Debug’ button

Question 31

Which screen component can be used to display text in a flow screen?

Answer 31

Display Text

Question 32

What should be the name of the record available in the flow to allow a quick action or Lightning page to pass a record automatically?

Answer 32

recordID