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Human Resource Management Feb > Session 9 > Flashcards

Session 9 Flashcards

1
Q

List three points what Training and Development has to do with HRM?

A
  1. Human Capital
  2. HRM is important to achieve the business model and strategic goals
  3. HRM and Employees
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2
Q

Define the term “training” briefly.

A
  1. Process of teachning new employees the skills they need for the future job.
  2. Training is only job related, to work better!
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3
Q

Goal of Training? Explain!

A

Employees should be able to master the knowledge, skills or behaviour that you are able to apply in your day to day activities.

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4
Q

What is Employee Development?

A

Encourage employees to acquire:

  1. New and Vast skills
  2. Knowledge
  3. Viewpoints

by providing learning and training facilities.

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5
Q

Distinguish betweek Training, education and development.

A
  • Training

Short termed / task orientate and target on achieving change of Attitude, skills and knowledge in a specific area. Job related.

  • Education

Life time process, investment. Knowledge that you have acquired for your entire life. Mostly initiated by a person in their area of interest.

  • Development

Long term investment in human resources. Come up with future needs for the organization and which is concerned with career growth than immediate performance.

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6
Q

What is orientation?

Explain in your own words by giving 4 phrases.

A
  1. A procedure each new employee goes through, with given basic background information about the firm.
  2. First introduction to the firm after the interview.
  3. Content including:
  • Employee benefit
  • personnel policies
  • Company information and policies
  • Mission & Vision

Lastly Introducing tour to the departments.

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7
Q

Explain 4 points what orientation should accomplish? (EXAM RELEVANT):

A
  1. Make the employee feel welcome & at ease
  2. Help employee to understand the organization much better.
  3. Make clear to the employees what is expected in terms of work and behaviour.
  4. Help the employee the process of beginning socialized into the organization’s culture.
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8
Q

List 5 of 9 possible Training Method Approaches.

A
  1. Orientation
  2. On the job training
  3. Off the job training
  4. Job simulation
  5. Computer based training
  6. Learning portals
  7. Job-rotation
  8. Coaching
  9. Seminars
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9
Q

List the 4 relevant steps of ON THE JOB Trainings.

A
  1. Prepare the learner (Explaination of the whole process)
  2. Present the operation (Go through the normal working process)
  3. Do a tryout (Have the learner do the job)
  4. Follow up (Decrease of supervision, correct faulty patterns)
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10
Q

Explain briefly apprenticeship training.

A

Structured process where people become skilled workers through classroom and on the job training.

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11
Q

Explain briefly what informal training means.

A

Employees learn informal through performing the job on daily basis.

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12
Q

Give at least 5 points to have a more effective lecture.

A
  1. Use attention grabber
  2. Make eye contact
  3. Be alerted to the audience
  4. Keep your conclusion short
  5. Control your hands.
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13
Q

What is training for special needs?

A

Help employees dealing with issues such as HIV/AIDS

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14
Q

What are the advantages and disadvantages on computer based training?

A

Advantage:

  1. Reduce learning time
  2. Cost-Effectiveness
  3. Instructional consistency
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15
Q

List the types of CBT at least list 3.

A
  1. Intelligent tutoring system
  2. Virtual Reality training
  3. Interactive multimedia training
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16
Q

List three types of distance and internet based training.

A
  1. Teletraining
  2. Videoconferencing
  3. Training via Internet
17
Q

There are three types of Managerial on the job Training. Please list.

A
  1. Job rotation
  2. Coaching /Understudy
  3. Action Learning (Full time on the job training, learning and solving problems in other departments).
18
Q

Management on the job training techniques. List 5 of them

A
  1. Case study method (Problem description to solve it)
  2. Management game (Team of managers making realistic computer based decision, a scenario simulation)
  3. Outside seminars (Traditional management developemt seminars)
  4. Role Playing (Creating realistic situations in which trainees assume the roles of persons in that situation)
  5. Behaviour modeling (Showing trainees wrong and right models).
19
Q

Please explain briefly the possible tasks of:

  1. Corperate universities
  2. In House Development centers
  3. Executive coaches
A

CU:

Delivers web based modules that covers topic from strategic management.

In house Development center:

Company’s inhouse center to develop management skills

Executive Coaches:

Consultants from outside that asks or interviews proper Executive’s boss, to determine their strenghts and weaknesses.

Human Resource Management Feb (9 decks)

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