Session 10

Question 1

List the 5 steps of Training and Development process.

Answer 1

1. Need Analysis
2. Instructional Design
3. Validation
4. Implement the program
5. Evaluation

Question 2

Mention the two ways to identify trainings needs.

Answer 2

1. Task analysis
2. Performance analysis.

Question 3

Explain what task analysis is:

Answer 3

1. Identify new employee’s training needs.
2. Contains the following information:
3. Task list
4. When and often performanced
5. quantity and quality performance standard
6. conditions under which performend. etc.

Question 4

Explain performance analysis:

Answer 4

Verifying whether there is a performance deficiency and determining whether the employer should correct such deficiencies through training or some other means (like transferring the employee).

Question 5

What is management development?

Answer 5

Any attempt to improve current or future management performance by imparting knowledge and changing attitudes or increasing skills.

Question 6

What is succession planning?

Answer 6

Identify potential successors.

Question 7

List the 8 steps of:

Managing organizational change and development

Answer 7

1. The vision and mission and your strategy will change
2. The organizational culture will also change
3. Structure of the organizational will change (in terms of departmental structure)
4. Span of control will change
5. Coordination will change
6. The reporting relationship will change
7. Decision making procedure will change
8. Changing of attitudes and skills of employees can occur.