Session 7 - separating and Retraining Employees Flashcards

1
Q

Types of Turnover

A

Involuntary and Voluntary

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2
Q

What does ‘Involuntary Turnover’ include?

A
  • Recruiting, selecting and training replacements
  • Lost of productivity
  • Lawsuits
  • Workplace violence
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3
Q

What does ‘Voluntary Turnover’ Include?

A
  • Recruiting, selecting and training replacements
  • Lost of productivity
  • Loss of talent employees
  • Low morale
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4
Q

What are the ‘3 principals of justice’ called?

A
  • Outcome Fairness
  • Procedural Justice
  • Interactional Justice
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5
Q

What does ‘Outcome fairness’ justice include?

A
  • A judgment that the consequences given to employees are just.
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6
Q

What does ‘Procedural Justice’ include?

A
  • A judgment that fair methods were used to determine the punishments an employee will receives
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7
Q

What are the types of Alternative Dispute Resolutions?

A
  • Mediation

- Arbitration

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8
Q

What is ‘Mediation’?

A

A nonbinding process in which a neutral party from outside the organisation hears rge case and tries to help the people in a conflict arrive at a settlement.

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9
Q

What is ‘Binding’?

A

Where a professional arbitrator from outside the organisation (usually a judge) hears the case and resolves it by making a decision

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10
Q

What is Job withdrawal?

A

A set of behaviours which employees try to avoid the work situation phsyically, mentally, or emotionally.

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11
Q

What leads to job dissatisfaction?

A
  • Personal disposition
  • Tasks and roles
  • Supervisors and coworkers
  • Pay and benefits
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12
Q

Job dissatisfaction leads to…?

A

Job Withdrawal

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13
Q

Job withdrawal may take the form of..?

A
  • Behaviour change
  • Physical job withdrawal
  • Psychological job withdrawal
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