Session 14: Evaluation and User Support

Question 1

Types of evaluation in HCI?

Answer 1

1. Formative Evaluation :
   Methods
   * Paper Prototyping
   * Low-Fidelity Mockups
   * Wizard of Oz Studies
   * Early User Testing
2. Summuative Evaluation:
   Methods
   * Usability testing
   * Survey and Questionnaires
   * Field Studies
   * Analytics and Log Data Analysis
3. Comparative Evaluation:
   Methods
   * A/B Testing
   * Multivariate Testing
   * Benchmarking
   * Usabiliyt Testing with Multiple Prototypes

Question 2

Evaluation methods in HCI?

Answer 2

1. User Testing
2. Heuristic Evaluation
3. Cognitive Walkthrough
4. Survey and Questonnaires
5. Eye Tracking
6. Log Analysis and Analytics

Question 3

Advanced Evaluation Techniques?

Answer 3

1. Automated Usability Evaluation
2. Predictive Models