Session 10

Question 1

What are the 6 stages in argyles communication cycle 1972

Answer 1

Aim, compose/ encode, transmit/ deliver, receive/feedback, learn, improve

Question 2

What are 6 different methods of communication

Answer 2

Verbal, non verbal, written, electronic, communication aids, advocacy

Question 3

What is makaton

Answer 3

A unique language programme that uses signs symbols and speech to enable people to communicate. It supports the development of essential communication skills like attention and listening, comprehension, memory, recall and organisation of language and expression

Question 4

What are 7 barriers to communication

Answer 4

-sensory disorder (neurodivergent)
-mental health
-language
-time pressure
-noisy environment
-medication
-tension

Question 5

How do you overcome sensory barriers in regards to communication

Answer 5

Speak slowly and clearly. Be in good light with minimal distractions

Question 6

How do you overcome cognitive barriers in regards to communication

Answer 6

Minimal distractions- clear communication- slow- give time, short direct questions

Question 7

How do you overcome environmental barriers in regards to communication

Answer 7

Light, minimal distractions, quiet

Question 8

How do you overcome social barriers in regards to communication

Answer 8

Environment, body language, communication method.

Question 9

What are 3 ways to overcoming barriers to communication

Answer 9

-actively listening to the individual
-access to a range of support options
-choice of communication aids or supports

Question 10

What additional support is available to overcome communication barriers

Answer 10

Advocacy, speech and language therapists, translation/ interpretation services, specialist equipment, support from others

Question 11

What consequences occur as a result of lack of effective communication

Answer 11

Lack of treatment, lack of understanding, patient care, reassurance, things go wrong