Service Value System Flashcards
1
Q
Describes how all the components and activities of the organization work together as a system to enable value creation
A
Service Value System (SVS)
2
Q
What is the purpose of the Service Value System?
A
To ensure the organization continually co-creates value with all stakeholders through the use and management of products and services
3
Q
What are these part of:
Guiding principles
Governance
Service value chain
Practices
Continual improvement
A
Service Value System
