service barriers Flashcards
1
Q
what are the 6 service barriers
A
location language financial physical cultural psychological
2
Q
what is a service barrier
A
something in which reduces fair and equal access to services
3
Q
example of location barrier
A
live in rural area miles away from service
4
Q
example of language barrier
A
if english isn’t first language dr’s advice/communication may be extremely hard
5
Q
example of financial barrier
A
not affording bus to service, have no car etc due to low income
6
Q
example of physical barrier
A
not having ramps or disabled access
7
Q
example of cultural barrier
A
treatments may go against religion
8
Q
example of psychological barrier
A
fear due to pervious bad experiences
9
Q
how can we facilitate access
A
adapting facilities wide menu choices range of staff provide transport going planning wider range of opening hours