Semi Flashcards

1
Q

Refers to how you oversee all the day-to-day tasks necessary for keeping your eatery up and running

A

Restaurant operations

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2
Q

Involve all components of the daily management of a restaurant

A

Restaurant operations

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3
Q

Components involved in restaurant operations

A
  • purchasing
  • pricing
  • preparation
  • service
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4
Q

The process of buying items for its inventory

A

Purchasing

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5
Q

Setting prices for the items sold to customers

A

Pricing

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6
Q

The systems and processess used by kitchen staffers to prepare and cook menu items.

A

Preparation

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7
Q

Involve interacting with customers

A

Service

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8
Q

These employees answer calls to the restaurant and schedule reservations

A

Hosts

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9
Q

Take and deliver customers orders after they’re seated

A

Servers

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10
Q

Responsible for taking drink orders and sometimes food orders

A

Bartenders

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11
Q

9 examples of good restaurant customer service

A
  1. Greet the customer with a smile
  2. Be flexible when possible
  3. Be prompt and attentive
  4. Know the restaurants products
  5. Check on your customers often
  6. Be proactive
  7. Handle challenges immediately
  8. Make the experience personal
  9. Ask for customer feedback
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12
Q

Evolved beyond merely accommodating vegetarian and vegan diners.

A

Plan-based menu

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13
Q

Transformative shift in the way food is prepared, cooked, and delivered to customers.

A

Ghost kitchens

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14
Q

Driven by the increasing reliance on technology in daily life

A

Technology integration

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15
Q

The advanced practice of tailoring every aspect of a customer’s dining experience to their individual preferences, behaviors, and needs.

A

Hyper personalization

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16
Q

Minimize their environmental impact, contribute to societal well-being and align with the growing demand for eco-friendly dining options.

A

Sustainable practices

17
Q

This trend reflects the growing interest among diners to experience authentic flavors from around the world

A

Global flavors

18
Q

Restaurants integrate virtual reality technology to enhance the sensory aspects of dining

A

Virtual reality dining experience

19
Q

Go beyond traditional recipes

A

Cocktail innovation

20
Q

A significant focus for restaurants

A

Community engagement

21
Q

The food industry is witnessing a significant shift towards health and wellness

A

Health and wellness

22
Q

Trends in restaurant operations

A
  1. Plan-based menu
  2. Ghost kitchen
  3. Technology Integration
  4. Hyper personalization
  5. Sustainable practices
  6. Global flavors
  7. Virtual reality dining experience
  8. Cocktail innovation
  9. Community engagement
  10. Health and wellness
23
Q

Reasons why you should considee embracinh restaurant trends:

A
  1. Stay competitive
  2. Attract new customers
  3. Enhance customer experience
  4. Showcase creativity
  5. Boost social media presence
  6. Increased revenue
  7. Expand your audience
24
Q

Keeping up with what’s popular ensures your restaurant remains appealing to modern customers.

A

Stay competitive

25
Q

Trendy offering can attract a wider audience

A

Attract new customers

26
Q

Trends often focus on improving the overall dining experience

A

Enhance customer experience

27
Q

Incorporating trends showcases your restaurant’s creativity and willingness to innovate

A

Showcase creativity

28
Q

Trendy dishes and experiences are highly shareable on social media playform

A

Boost social media presence

29
Q

Successful trend implementation can lead to increased sales

A

Increased revenue

30
Q

Can attract diverse customer segments

A

Expand your audience