Sell Flashcards
1
Q
World class behaviors
A
How and what to demo FAB Omni-Channel GSP coverage Services fulfillment Branded Payment Accessories Overcoming Concerns Recommend full solution Close the sale
2
Q
What is price?
A
The actual cost of the product
3
Q
What is value
A
Benefits established by matching the product to the customers needs, wants and desires.
4
Q
Why do we demo?
A
Bonds the customer to the solution Helps close the sales Reduces return and exchange Sets up additional products and services Builds trust and credibility Shows we have been listening Establishes value Create customer delight
5
Q
What are features?
A
Characteristic of an item
6
Q
What are benefits?
A
How the feature relates to the customer.
7
Q
Says and dos
A
Demo
Ask for the sale
