Segmentation Flashcards

1
Q

Market Segmentation

A

Dividing a market into smaller segments with distinct needs, characteristics or behavior that might require separate marketing strategies or mixes.

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2
Q

Name 4 types of segmentation

A

Geographic segmentation
Demographic
Psychograhpic
Behavioural

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3
Q

What is Geographic segmentation? Why is it useful?

A

Dividing a market into different geographical units, such as nations, states or countries.

It is useful to a company so they can pay attention to different geographical needs and wants.

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4
Q

What is Demographic segmentation? and why is it useful?

A

Dividing the market into segments, like age, gender, family size, family life-cycle, income, occupation, education, religion, race, generation, and nationality.

Demographics are useful for companies to target their markets and reach them efficiently.

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5
Q

What is psychographic segmentation?

A

Dividing a market into different segments based on social class, lifestyle or personality characteristics.

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6
Q

What is behavioral segmentation?

A

Dividing a market into segments based on consumer knowledge, attitudes uses or responses to a product.

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7
Q

Occasion segmentation

A

Dividing the market into segments according to occasions when the buyer gets the idea to buy, actually make their purchase or use the purchased item.

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8
Q

Benefit segmentation

A

The different benefits that consumers seek from the product.

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9
Q

Give 4 objectives of segmentation

A

Identifying new customers
Develop existing customers
Increase customer profitability
Identifying new markets

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10
Q

Define market segments

A

A group of customers with similar wants or needs

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11
Q

Market segmentation

A

Characteristics that have a significant implication for marketing strategy

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12
Q

What are the benefits of market segmentation for the business and customer?

A

Better goods and services
Better pricing
Greater space for differentiation
Stronger competitive position

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13
Q

What are the criteria for segmentation?

A
MASDA 
Segments should be: 
Measurable 
Accessible 
Sustainable 
Differentiable 
Actionable
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14
Q

Segmentation Issues

A

Effectiveness
Unintended exposure
Fragmented consumer markets
Assumption of consumer rationality

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