Security Course Flashcards
Who does the Security Guard act of 1992 apply to?
Applies to contractual security services and proprietary security services. Both private industry and government are increasingly relying upon security services.
What is a major objective of Legislature for security
the proper screening hiring and training of security guards is a matter of state concern and compelling state interest to ensure that such security guards meet certain minimum recruitment and training standards as this industry and the demands placed upon it grows daily.
What should a state should establish concerning Security Guards
uniform standards for the employment, training, enforcement and liability insurance coverage of security guards and the security industry within the General Business Law.
Security Guards must complete the following training
8 hour pre-assignment training course, 16 hour hands on the job training within 90 days of hiring, 8 hour annual in service training
What is the primary responsibility of a security guard is
to protect persons and or property from harm.
Public relations is a large portion of a security guards job, so they must conduct themselves in a manner ___________ ____________
beyond reproach
A security guard must treat all persons with
courtesy, tact, polite, and to the best of their ability.
Moral courage is required to report fully and accurately all
violations of company rules and to enforce all laws, policies, procedures, rules and regulations of company property.
By demonstrating constant consideration for others, what can a security guard obtain?
the security guard can obtain the cooperation of everyone, which is essential.
Two types of of security guards appearance
Hard and Soft
Security guards must have complete knowledge of the companies rules regulations and be familiar with
State and Local Laws
A security guard’s primary directives
Detect, deter, report
How do you Detect?
diligent patrol, using good observation and perception skills
How do you Deter?
accomplished by maintaining high visibility, high profile uniform appearance and random
patrol
What do you Report?
All pertinent information must be reported. Methods such as written, verbal and electronic detail who, what, when, where, why and how
General tasks of security guards
Escort service, alarm response, crime prevention, constant localized patrol, crowd control, traffic control, customer client service, basic investigation, any thing else assigned
Specific tasks that require a security guard to detect, prevent and deter are
theft, substance abuse, employee theft to include theft of crime, white collar crime
Examples of Emergency situations
Fires and explosions, terrorism, bomb threats, riots, civil disturbances, strike/picket actions, hazardous material accidents, natural disaster accidents, medical emergencies, evacuations
Security guards should always recognize they they are not
police officers or peace officers
3 types of lawsuits that security guards typically face
criminal, civil litigation and civil rights
The security guard has the same legal rights as
A civilian
Who gives security guards their authority in NY State?
NY state law, Common law, and employees policies and procedures
What are factors supporting an arrest
Physical evidence, confessions, fingerprints and photographs, identification of the defendant, personal observation, info from police, info received from other than police source.
What is a Violation?
offense other than a traffic infraction for which a sentence up to 15 days
What is a Misdemeanor?
punishment of 15 days to 1 year of imprisonment
What is a Felony?
A sentence of more than 1 year may be imposed
What are the circumstances when arrest without a warrant is authorized by a security guard?
felony when they in fact committed such felony
What is the Standard of proof?
requires the offense was in fact committed, no hunch, no guesswork, or even reasonable belief may support an arrest. It has to be 100% happened.
What are the Security guard arrest procedures steps
Inform them of why they are under arrest, deliver person without delay to police, tell them your authority to make the arrest
When can a security guard use deadly force?
threatened to the point of fear for their life or the life of a third party
When can a security guard use physical force?
effect an arrest or prevent the escape from custody of a person who whom they reasonably believes to have committed an offense and in fact has committed the offense, and to defend self or third party
Does a security guard have to attend court appearances connected with the case?
Absolutely YES
The key to protecting the employer against fires is
Prevention
What are the Four classes of fire
Class A,B,C,D
Class A
wood, paper, cloth, trash
Class B
Flammable or combustible liquids, gases, grease
Class C
Energized electrical equipment, automotive
Class D
Combustible metals such as magnesium and titanium
What should you consider when responding to a fire ?
classification of fire, type of extinquisher to be used, what clean up is needed
Steps in response to a fire
respond, alarm, contain and extinquish if possible
During an evacuation clear people to at least ____________________ to the approved area and secure location
300 ft
Steps when a bomb is called in
Listen to what caller is saying, keep caller on the phone, listen for background noises, type of bomb, location of bomb, detonation time, placement, write down information, notify management and follow plan.
General Rules when dealing with a possible HAZMAT incident
Do not touch, smell or taste, do not mop up, notify by phone, secure and isolate the area, properly trained personnel clean up
What is the basic reason for communication?
Conveying information for mutual understanding
Three methods of communication
verbal, nonverbal and written communication
One of the most important skills to develop as a security guard is
Good listening skills
Verbal
oral communication messages, to include tone, language and volume
non-verbal
posture, demeanor, eye contact, attitude, physiological, confidence
written communication
notes, written record, memos, logs, incident reports, emails, reports, forms
tips for writing a report
be objective, sticks to the facts
Elements of access control
Visual recognition, written documentation, third party authorizations, security escort, log-in procedures
What are the reasons for log-in procedures
accountability of staff and visitors, occupied work areas, comply with employer guidelines, discourage access by unauthorized personnel, encourages security and employee interaction
What does Threat potential mean and used for?
assessment of potential risks or hazards which could impact the security of employees, assets, information and physical facility. Is used to determine the level of access control needed to protect the facility.
Three major threats to industry and government are ?
sabotage, espionage, terrorism
Sabotage
treachery and subversive tactics to cause damage to disable equipment or property
Espionage
surveillance, infiltration and spying activities of a business or govt
Terrorism
the unlawful use of force against persons or property, to intimidate or coerce a government, or civilian for furtherance of political or social objectives.
3 types of access control
Environmental, physical and personnel
Environmental access control are considered
building construction, landscaping, lighting, natural barriers
Physical access control refers to
electronic card readers, tamper resistant locks, security doors, central stations alarms, closed circuit television
Personnel access control refers to
Guards posted at entry points
What is a code of ethics?
general statements and principles that incorporate moral and ethical principles and philosophies and is the measure of a person’s conduct against standard behavior
Who does adopting a Code of Ethics benefit?
The employer and the guard
Some examples of unethical behavior are
excessive force, false arrest and detention, illegal search and seizure, impersonation of a police or peace officer, any act of dishonesty, failure to report a criminal act and or violation of company policies and rules, accepting bribes, falsify reports and exhibiting favoritism.
Primary responsibility of a security officer (Code of Ethics)
to protect life and property, reduce crime committed and deter crime, high moral principles, truthfully without bias or prejudice, report all violations of law or rule, respect and protect information, cooperate with all recognized law enforcement agencies in jurisdiction, accept no compensation/gratuity, professional actions at all times, continually train to better performance.
