Security Course Flashcards

1
Q

Who does the Security Guard act of 1992 apply to?

A

Applies to contractual security services and proprietary security services. Both private industry and government are increasingly relying upon security services.

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2
Q

What is a major objective of Legislature for security

A

the proper screening hiring and training of security guards is a matter of state concern and compelling state interest to ensure that such security guards meet certain minimum recruitment and training standards as this industry and the demands placed upon it grows daily.

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3
Q

What should a state should establish concerning Security Guards

A

uniform standards for the employment, training, enforcement and liability insurance coverage of security guards and the security industry within the General Business Law.

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4
Q

Security Guards must complete the following training

A

8 hour pre-assignment training course, 16 hour hands on the job training within 90 days of hiring, 8 hour annual in service training

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5
Q

What is the primary responsibility of a security guard is

A

to protect persons and or property from harm.

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6
Q

Public relations is a large portion of a security guards job, so they must conduct themselves in a manner ___________ ____________

A

beyond reproach

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7
Q

A security guard must treat all persons with

A

courtesy, tact, polite, and to the best of their ability.

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8
Q

Moral courage is required to report fully and accurately all

A

violations of company rules and to enforce all laws, policies, procedures, rules and regulations of company property.

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9
Q

By demonstrating constant consideration for others, what can a security guard obtain?

A

the security guard can obtain the cooperation of everyone, which is essential.

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10
Q

Two types of of security guards appearance

A

Hard and Soft

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11
Q

Security guards must have complete knowledge of the companies rules regulations and be familiar with

A

State and Local Laws

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12
Q

A security guard’s primary directives

A

Detect, deter, report

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13
Q

How do you Detect?

A

diligent patrol, using good observation and perception skills

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14
Q

How do you Deter?

A

accomplished by maintaining high visibility, high profile uniform appearance and random
patrol

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15
Q

What do you Report?

A

All pertinent information must be reported. Methods such as written, verbal and electronic detail who, what, when, where, why and how

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16
Q

General tasks of security guards

A

Escort service, alarm response, crime prevention, constant localized patrol, crowd control, traffic control, customer client service, basic investigation, any thing else assigned

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17
Q

Specific tasks that require a security guard to detect, prevent and deter are

A

theft, substance abuse, employee theft to include theft of crime, white collar crime

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18
Q

Examples of Emergency situations

A

Fires and explosions, terrorism, bomb threats, riots, civil disturbances, strike/picket actions, hazardous material accidents, natural disaster accidents, medical emergencies, evacuations

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19
Q

Security guards should always recognize they they are not

A

police officers or peace officers

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20
Q

3 types of lawsuits that security guards typically face

A

criminal, civil litigation and civil rights

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21
Q

The security guard has the same legal rights as

A

A civilian

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22
Q

Who gives security guards their authority in NY State?

A

NY state law, Common law, and employees policies and procedures

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23
Q

What are factors supporting an arrest

A

Physical evidence, confessions, fingerprints and photographs, identification of the defendant, personal observation, info from police, info received from other than police source.

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24
Q

What is a Violation?

A

offense other than a traffic infraction for which a sentence up to 15 days

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25
Q

What is a Misdemeanor?

A

punishment of 15 days to 1 year of imprisonment

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26
Q

What is a Felony?

A

A sentence of more than 1 year may be imposed

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27
Q

What are the circumstances when arrest without a warrant is authorized by a security guard?

A

felony when they in fact committed such felony

28
Q

What is the Standard of proof?

A

requires the offense was in fact committed, no hunch, no guesswork, or even reasonable belief may support an arrest. It has to be 100% happened.

29
Q

What are the Security guard arrest procedures steps

A

Inform them of why they are under arrest, deliver person without delay to police, tell them your authority to make the arrest

30
Q

When can a security guard use deadly force?

A

threatened to the point of fear for their life or the life of a third party

31
Q

When can a security guard use physical force?

A

effect an arrest or prevent the escape from custody of a person who whom they reasonably believes to have committed an offense and in fact has committed the offense, and to defend self or third party

32
Q

Does a security guard have to attend court appearances connected with the case?

A

Absolutely YES

33
Q

The key to protecting the employer against fires is

A

Prevention

34
Q

What are the Four classes of fire

A

Class A,B,C,D

35
Q

Class A

A

wood, paper, cloth, trash

36
Q

Class B

A

Flammable or combustible liquids, gases, grease

37
Q

Class C

A

Energized electrical equipment, automotive

38
Q

Class D

A

Combustible metals such as magnesium and titanium

39
Q

What should you consider when responding to a fire ?

A

classification of fire, type of extinquisher to be used, what clean up is needed

40
Q

Steps in response to a fire

A

respond, alarm, contain and extinquish if possible

41
Q

During an evacuation clear people to at least ____________________ to the approved area and secure location

A

300 ft

42
Q

Steps when a bomb is called in

A

Listen to what caller is saying, keep caller on the phone, listen for background noises, type of bomb, location of bomb, detonation time, placement, write down information, notify management and follow plan.

43
Q

General Rules when dealing with a possible HAZMAT incident

A

Do not touch, smell or taste, do not mop up, notify by phone, secure and isolate the area, properly trained personnel clean up

44
Q

What is the basic reason for communication?

A

Conveying information for mutual understanding

45
Q

Three methods of communication

A

verbal, nonverbal and written communication

46
Q

One of the most important skills to develop as a security guard is

A

Good listening skills

47
Q

Verbal

A

oral communication messages, to include tone, language and volume

48
Q

non-verbal

A

posture, demeanor, eye contact, attitude, physiological, confidence

49
Q

written communication

A

notes, written record, memos, logs, incident reports, emails, reports, forms

50
Q

tips for writing a report

A

be objective, sticks to the facts

51
Q

Elements of access control

A

Visual recognition, written documentation, third party authorizations, security escort, log-in procedures

52
Q

What are the reasons for log-in procedures

A

accountability of staff and visitors, occupied work areas, comply with employer guidelines, discourage access by unauthorized personnel, encourages security and employee interaction

53
Q

What does Threat potential mean and used for?

A

assessment of potential risks or hazards which could impact the security of employees, assets, information and physical facility. Is used to determine the level of access control needed to protect the facility.

54
Q

Three major threats to industry and government are ?

A

sabotage, espionage, terrorism

55
Q

Sabotage

A

treachery and subversive tactics to cause damage to disable equipment or property

56
Q

Espionage

A

surveillance, infiltration and spying activities of a business or govt

57
Q

Terrorism

A

the unlawful use of force against persons or property, to intimidate or coerce a government, or civilian for furtherance of political or social objectives.

58
Q

3 types of access control

A

Environmental, physical and personnel

59
Q

Environmental access control are considered

A

building construction, landscaping, lighting, natural barriers

60
Q

Physical access control refers to

A

electronic card readers, tamper resistant locks, security doors, central stations alarms, closed circuit television

61
Q

Personnel access control refers to

A

Guards posted at entry points

62
Q

What is a code of ethics?

A

general statements and principles that incorporate moral and ethical principles and philosophies and is the measure of a person’s conduct against standard behavior

63
Q

Who does adopting a Code of Ethics benefit?

A

The employer and the guard

64
Q

Some examples of unethical behavior are

A

excessive force, false arrest and detention, illegal search and seizure, impersonation of a police or peace officer, any act of dishonesty, failure to report a criminal act and or violation of company policies and rules, accepting bribes, falsify reports and exhibiting favoritism.

65
Q

Primary responsibility of a security officer (Code of Ethics)

A

to protect life and property, reduce crime committed and deter crime, high moral principles, truthfully without bias or prejudice, report all violations of law or rule, respect and protect information, cooperate with all recognized law enforcement agencies in jurisdiction, accept no compensation/gratuity, professional actions at all times, continually train to better performance.