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SEP > Security > Flashcards

Security Flashcards

1
Q

Which form must crew fill out when they encounter any security incident?

  • Cabin Safety Report (CSR) via AIR
  • Security Incident Report (SIR) via AIR
  • Office injury/illness report via AIR
  • Incident form via eBasis
A

• Security Incident Report (SIR) via AIR

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2
Q

After door mode selection has been completed, cross checked and reported, what must the crew check the toilets for?

  • Cleanliness
  • Serviceable toilet facilities
  • Toilet door is locked
  • Stowaways, passengers and messages
A

• Stowaways, passengers and messages

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3
Q

Who must be informed if a prohibited article is found after departure?

  • Duty Operations Manager
  • Engineering Department
  • The Commander
  • The Ground Staff
A

• The Commander

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4
Q

What does an enhanced security check require cabin crew to do?

  • The additional check of the overhead lockers
  • The additional check of lifting up every seat cushion in the cabin
  • The additional check of pulling open seat back pockets in the cabin
  • The additional check of all life jackets in the cabin
A

• The additional check of pulling open seat back pockets in the cabin

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5
Q

What information should the crew have on their baggage labels for prompt identification?

  • Name and home address
  • Hotel name
  • Next of kin details
  • Name, rank and staff number
A

• Name, rank and staff number

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6
Q

When a passenger has been restrained in-flight the cabin crew must complete a passenger restraint galley checklist, AML 2 and what are the documentation?

  • On-board safety form
  • Security Incident Report (SIR)
  • Kit Opened Letter
  • Witness reports
A

• Security Incident Report (SIR)

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7
Q

What would a crew member do if a prohibited item is found in the cabin after departure?

  • The prohibited item can be kept with the customer and a written warning delivered
  • It must be removed from the customer and stored securely in the cabin to prevent access
  • The customer may keep the item and no action needs to be taken
  • The prohibited item must be kept in the flight deck
A

• It must be removed from the customer and stored securely in the cabin to prevent access

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8
Q

How could the flight crew ask for assistance, in the event of an attempt to gain unauthorised flight deck access in flight, if the PA could not be accessed?

  • Make an inter-phone call to the SCCM
  • Use a mobile phone
  • shout for ‘help!’
  • Sound of the evacuation alarm if available
A

• Sound of the evacuation alarm if available

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9
Q

Responsibility for ensuring completion of pre-flight SEP and security checks, removal of equipment in an emergency, post disembarkation security checks and returning items of SEP equipment to the correct location post flight can be found in which manual?

  • Service Standards
  • Quick Reference Handbook (QRH)
  • Type specific manual detailing Areas of Responsibility (AOR)
  • OMA
A

• Type specific manual detailing Areas of Responsibility (AOR)

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10
Q

What does the acronym H.O.T. stand for?

  • Hidden, Open, Transferable
  • Hidden, Open, Typical
  • Hidden, Obvious, Typical
  • Hidden, Obstructive, Typical
A

• Hidden, Obvious, Typical

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11
Q

What are the five threat assessment categories used in the UK?

  • Orange, Red, Amber, Green, Blue
  • Low, Moderate, Substantial, Severe, Critical
  • Low, Medium, High, Very high, Critical
  • Low, Average, Raised, Heightened, Serious
A

• Low, Moderate, Substantial, Severe, Critical

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12
Q

What should crew consider when accessing the flight deck?

  • Crew should request entry to the flight deck by interphone only
  • Avoid accessing the flight deck unless a request has been made by the flight crew
  • The flight deck door should be open and frequently to encourage good CRM
  • Minimise the frequency and duration of the flight deck door is open
A

• Minimise the frequency and duration of the flight deck door is open

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13
Q

Where would crew find details of the zero tolerance policy?

  • Customer’s boarding card
  • Safety Card
  • Passenger safety briefing
  • SCCM letter
A

• Safety Card

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14
Q

What is the suggested method of searching when using the ‘threat to aircraft’ checklist?

  • Window to aisle, ceiling to floor
  • Front to back of the cabin
  • Floor to ceiling, window to aisle
  • Aisle to window, floor to ceiling
A

• Aisle to window, floor to ceiling

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15
Q

The ID badge must be clearly visible when on duty, (except when positioning) and in uniform, (except on public transport). When else must be ID be displayed?

  • On BA premises regardless of whether in uniform or not
  • On BA premises only when in uniform
  • BA premises but can be taken off when working in an office
  • Only when entering and exiting BA premises
A

• On BA premises regardless of whether in uniform or not

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16
Q

Where must cabin crew be positioned on all turnarounds?

  • Any open door
  • Adjacent to the flight deck compartment
  • The toilets
  • All open and closed doors
A

• Any open door

17
Q

What preparation would need to be made to the door before building a least risk bomb location?

  • The door would be selected to automatic and the device moved before the LRBL is built
  • The door should be selected to automatic and all materials dampened down
  • The door would be selected to manual and the drinks trolley placed near to the door
  • The door would be selected to manual and anything which may fragment removed
A

• The door would be selected to manual and anything which may fragment removed

18
Q

How must crew ensure if it is safe to open the door before leaving the flight crew compartment?

  • The flight crew must check the CDSS
  • Interphone call must be made to the SCCM
  • No check is required
  • A visual check must be made using the CDSS or spy hole
A

• A visual check must be made using the CDSS or spy hole

19
Q

What is the highest level of passenger threat (Level 4)?

  • Physically Abusive Behaviour
  • Attempted or Actual Breach of the Flight Deck
  • Disruptive Passenger
  • Life Threatening Behaviour
A

• Attempted or Actual Breach of the Flight Deck

20
Q

If a crew member discovers a broken Tamper Evident Seal on an aircraft door, what should they do?

  • Take a note of the seal number and report it before the end of the duty day
  • Keep the seal number and record details in AML part 2
  • Take note of the seal number and report it to the Turn Round Manager/Coordinator/Aircraft Dispatch Manager (ADM)
  • The broken seal will always be checked by the ground staff
A

• Take note of the seal number and report it to the Turn Round Manager/Coordinator/Aircraft Dispatch Manager (ADM)

21
Q

The aircraft has been hijacked in-flight. What is the safest way for crew members to respond to the demands of the hijackers?

  • Ignore them
  • Comply with them
  • Encourage conflict
  • Resist at every opportunity
A

• Comply with them

22
Q

In what circumstances would a crew member challenge someone without a valid ID?

  • Whenever there is doubt as to why someone is on or near the aircraft
  • Only if they are already on the aircraft
  • Only when they are boarding in European destinations
  • There is no requirement to challenge
A

• Whenever there is doubt as to why someone is on or near the aircraft

23
Q

Who’s permission is required to use the Restraint Kit?

  • Security Duty Manager
  • Commander
  • Nobody
  • SCCM
A

• Commander

24
Q

Who is responsible for the security of the Crew baggage?

• Flight Crew
• Individual crew members
• The SCCM
•  Hotel Security

A

• Individual crew members

25
Q

Where would crew find details of the Zero Tolerance Policy?

  • Highlife Magazine
  • Customers boarding card
  • Shop magazine
  • Passenger safety briefing
A

• Highlife Magazine

26
Q

Whose responsibility is it to make sure that the staff ID is valid and not time expired?

  • IFCE
  • Global learning Academy
  • The staff member’s responsibility
  • Line Manager
A

• The staff member’s responsibility

27
Q

In the event of a security breach or suspicious activity in the cabin, what information should be passed the flight crew as soon as practical?

• Crew rest timings
• Request the flight crew to come and deal with the situation
• Information on the conditions of the cabin and confirm the flight deck door must remain closed and locked
• When it to open the flight deck door

A

• Information on the conditions of the cabin and confirm the flight deck door must remain closed and locked

28
Q

After having checked the restraint passenger, what form will you record this on?

• Onboard Safety Form
• Insight Form
• Kit Opened Letter
• Passenger Restraint Gallery Checklist

A

• Passenger Restraint Gallery Checklist

29
Q

What technique helps to decide whether something could be suspicious?

• H.O.T
• O.H.T
• Shout and search
• T.O.H

A

• H.O.T

30
Q

Where would you build the LRBLF instructed to do so?

• Rear left hand door
• Outside the flight deck
• Rear right hand door
• In any toilet

A

• Rear right hand door

31
Q

What percentage of passengers package and staff are checked when entering the critical part?

• 25%
• 50%
• 100%
• 75%

A

• 100%

32
Q

When contacting Air Traffic Control regarding a disruptive passenger, what information must be communicated by the commander, as soon as possible, when operating in the UK airspace?

• Details of the safety report
• Bomb threat level
• Level of passenger threat
• UK threat levels

A

• Level of passenger threat

33
Q

How is the aircraft protected from interference whilst on the ground?

• By protecting aircraft doors and challenging suspicious behaviour
• By leaving the aircraft open when empty
• By ignoring staff, not wearing IDs
• By holding open jetty doors for passengers to walk-through

A

• By protecting aircraft doors and challenging suspicious behaviour

34
Q

Who sets the threat assessment for domestic terrorism in the UK?

• MI6
• CAA
• MI5
• The company

A

• MI5

35
Q

If you encounter a security incident, what form must be filled out?

• Security Incident Report (SIR) via AIR
• Cabin Safety Report (CSR) via AIR
• Office Injury/Illness Report via AIR
• Incident form via eBasis

A

• Security Incident Report (SIR) via AIR

36
Q

Which cabin seat cannot be used to restrain a passenger into?

• World Traveller
• Club/Euro Traveller
• World Traveller Plus
• First

A

• First

37
Q

If the cleaners are on board the aircraft, when can you start your security checks of the cabin

• After the bunks have been cleaned
• After the toilets have been cleaned
• After the cleaners have completely left the aircraft
• As soon as an area of the cabin has been cleaned and vacated

A

• As soon as an area of the cabin has been cleaned and vacated

38
Q

What is the first action when faced with disruptive behaviour?

• Restrain the passenger immediately
• Ignore the situation
• Attempt to de-escalate or diffuse the situation and prevent it from progressing into something more serious
• Start shouting at the passenger

A

• Attempt to de-escalate or diffuse the situation and prevent it from progressing into something more serious

39
Q

What is the safest way for you to respond when dealing with hijackers?

• Encourage conflict
• Comply with them
• Resist at every opportunity
• Ignore them

A

• Comply with them

SEP (7 decks)

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