Sections Of Front And Back Office Flashcards

1
Q

used for check-in process

A

Reception

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2
Q

used for providing various information for in-house guest

A

Information

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3
Q

used for check-out process

A

Cashier Desk

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4
Q

used for collecting guest feedback and maintenance of guest history

A

Guest Relation Desk

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5
Q

used for assistance of guest during check-in and check-out

A

Bell Desk

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6
Q

used for assistance of guest for arranging vehicles for guest movements

A

Travel Desk

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7
Q

used for taking booking for rooms

A

Reservation Desk

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8
Q

used for attending all phone calls land up in the hotel

A

Telephone Operator

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