Sections Of Front And Back Office Flashcards
1
Q
used for check-in process
A
Reception
2
Q
used for providing various information for in-house guest
A
Information
3
Q
used for check-out process
A
Cashier Desk
4
Q
used for collecting guest feedback and maintenance of guest history
A
Guest Relation Desk
5
Q
used for assistance of guest during check-in and check-out
A
Bell Desk
6
Q
used for assistance of guest for arranging vehicles for guest movements
A
Travel Desk
7
Q
used for taking booking for rooms
A
Reservation Desk
8
Q
used for attending all phone calls land up in the hotel
A
Telephone Operator