Sections 1-4 Flashcards

1
Q

Stages of the business change lifecycle

A

Alignment, Definition, Design, Implementation, Realisation

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2
Q

BASF Framework

A
  1. Situation investigation and problem analysis
  2. Feasibility assessment and business case development
  3. Business process improvement
  4. Requirements definition
  5. Business acceptance testing
  6. Business change deployment
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3
Q

Model that ensures all aspects that make up a business are factored in

A

POPIT (People, Organisation, Process, Information, Technology)

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4
Q

Three disciplines of scope of a BA

A
  1. Strategic analysis and definition
  2. Business analysis
  3. IT system analysis
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5
Q

Three groups of competencies of a BA

A

1, Personal
2. Professional
3. Business Knowledge

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6
Q

Which competency is on which part of the T-shape

A

Top Left - Personal
Top Right - Business Knowledge
Bottom - Professional

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7
Q

Which category of BA competencies does Supplier Management fall under?

A

Business Knowledge

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8
Q

Approaches to strategy

A
  1. Linear
  2. Adaptive
  3. Hybrid
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9
Q

Methods to analyse external factors

A

PESTLE and Porter’s 5 Forces

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10
Q

Methods to analyse internal factors

A

VMOST, Resource Audit, BBS (Balances Business Scorecard)

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11
Q

Measures of performance

A

CSF and KPI

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12
Q

Method to identify strengths and weaknesses

A

SWOT (x-axis is Positive Negative, y-axis is External Internal)

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13
Q

Methods to understand gaps between current and target states

A

BMC and TOM

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14
Q

Types of stakeholders

A
  1. External (govs, suppliers, partners, regulators, customers)
  2. Governance (owners, executives, sponsors)
  3. Operational (business users, support staff)
  4. Project (domain experts, product owners, testers, developers)
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15
Q

Which of the following techniques is useful to conduct during a discovery workshop?

A

Stepwise refinement

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