Section Two-Management + Leadership Flashcards

1
Q

What does a paternalistic leadership involve?

A
  • leader consults workers before making decisions + explains them
  • Believe that getting involved and caring about human relations is a positive motivator
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2
Q

What does a democratic leadership involve?

A
  • encourages the workforce to participate in decision making
  • discuss issues with workers + listen to advic
  • shows confidence in their workforce
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3
Q

What does an Laissez-Faire leadership style involve?

A
  • Weak form of leadership
  • may offer coaching and suppose but rarely interfere with running the business
  • this hands off approach is only appropriate for highly motivated workers
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4
Q

What are the internal and external factors that effect the leadership style?

A

Internal - routine tasks or urgent tasks

External - the competition,the state of the economy

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5
Q

What is the Tannenbaum Schmidt continuum?

A

A way of showing leaderships styles and ranging them from autocratic through to increasing levels of participation by the workforce

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6
Q

What does the Blake Mouton grid asses?

A

The managers based on how much they care about their employees and production

-concern of production on X axis and concerns for people on Y axis

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7
Q

What’s opportunity cost?

A

The value of the next best alternative

-the benefit that’s given up in order to do something else

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8
Q

What do decisions trees show?

A

Which course of action is the best

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9
Q

What does a square &circle show?

A

Square - decision point

Circle - alternative outcome

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10
Q

Which way do you work when doing calculations?

A

RIGHT TO LEFT

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11
Q

Advantages and disadvantages of decision trees?

A

Advantages

  • visual representations
  • allow managers to compare outcomes
  • help make key decisions

Disadvantages

  • ignore the qualitative data
  • probabilities are hard to predict
  • wider range of outcomes than the tree suggests
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12
Q

What is a stakeholder?

A

Everyone affected by a business

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13
Q

Internal&external stakeholders?

A

Internal- owners + employees

External-customers,suppliers,local community and the government

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14
Q

What is stakeholder mapping?

A

A map helping to identify how much interest in power over a business a stake holder has

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15
Q

What does an autocratic leadership style involve?

A

The leader makes own decisions and says exactly how the objectives are going to be achieved
Workers don’t make own decisions -may demotivate them

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