Section IX: Resiliency Flashcards
Define Organizational Resilience.
A holistic approach applying resilience to organizational structure and function so that they can anticipate, prepare for, and respond to incremental change and sudden disruptions in ways that let them survive and grow.
What are the five defining traits of Organizational Resiliency?
- Articulating firm-wide objectives
- Customer and vendor relationships
- Employee value
- Openness and trust
- Preparedness
What are the six practices that create organizational adaptability?
- Customer relationships
- Employee care
- Evaluate plans
- Identify key assets
- Identify potential risks
- Plan to protect against distruption
Define Business Continuity Management (BCM).
The process for identifying threats to an organization to ensure it survives in the event of a loss.
What are the three core elements of BCM?
- Crisis management
- Disaster recovery
- Emergency response
What are the four main areas that a BCM plan addresses?
- Internal harm to the firm
- Operation capacity and loss of operation
- Physical location damage
- Technology
What are the similarities between BCM and Risk Management?
Both utilize planning and management of company resources and activities to protect the organization’s assets.
What are the differences between BCM and Risk Management?
- BCM is focused on managing disruptions and continuing business operations.
- Risk management focuses on ongoing risk assessment and treatment.
How does an organization obtain a Business Continuity Certificate?
They must develop a preparedness plan that complies with the chosen standard under one of the three standards (disaster, emergency, or business continuity management) and submit it to the Department of Homeland Security.
What are the seven steps to creating a business continuity plan?
- Analyze
- Evaluate
- Business Impact Analysis
- Create continuity plan
- Apply continuity plan
- Implement a culture
- Revise
Define Strategic Redeployment Plan (SRP).
A plan for survival and reinstatement after a business disruption.
What are the four stages of a strategic redeployment plan?
- Emergency
- Marketing
- Production
- Communication
What are the four objectives of a company during the emergency stage of a SRP?
- Protect People
- Protect Physical Assets
- Disaster Recovery Team
- Protect Reputation
What four concerns should the organization address during the communication stage of a SRP?
- Ensure management decisions are transparent
- Ensure stakeholders are safe
- Manage stakeholders’ lack of trust in management
- Use clear and consistent communication
