Section B (PERSONAL FINANCE) Flashcards

To explore the personal finance sector

1
Q

What are the names of 9 types of organisations?

A
  • Bank of England
  • Banks
  • Building Societies
  • Credit Unions
  • National Savings & Investments
  • Insurance Companies
  • Pension Companies
  • Pawnbrokers
  • Payday Loans
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2
Q

Explanation, Advantages & Disadvantages of the Bank of England

A

WHAT?
This is the UK’s central bank with responsibility for maintaining a healthy level of financial stability for the UK as a whole.
Responsibilities include issuing legal tender, setting interest rates and controlling the national debt.

ADVANTAGES:
- Responsible for protecting the financial stability of the economy as a whole
- Sets interest rates at a level designed to help achieve a stable economy
- Lends to banks

DISADVANTAGES:
- Not a bank for members of the general public
- Can raise interest rates making borrowing more expensive

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3
Q

Explanation, Advantages & Disadvantages of Banks

A

WHAT?
A bank is an organisation that handles financial transactions and stores money on behalf of its customers.
Services offered will include holding deposits, making payments when instructed to do so and supplying credit.

ADVANTAGES:
- Offer a range of services and account types
- Provide a secure place to store money
- Pay interest on credit balances on most types of accounts

DISADVANTAGES:
- Savings are only protected up to the value of £75,000, so if a bank goes bankrupt, savings will above this would be lost
- Profit-making organisations owned by shareholders, therefore costs to individuals may be higher than necessary in order to fulfil shareholder objectives

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4
Q

Explanation, Advantages & Disadvantages of Building Societies

A

WHAT?
These are organisations that handle financial transactions and store money on behalf of their members.
The members, or account holders, are part owners of the building society and have a right to vote and receive information on the running of the society.
Unlike banks, they don’t have shareholders on a stock exchange which allows costs to be kept down.

ADVANTAGES:
- Offer a range of services and account types
- Provide a secure place to store money
- Pay interest on credit balances on most types of accounts
- Owned by members and therefore costs can be kept down allowing for higher interest payments

DISADVANTAGES:
- Savings are only protected up to the value of £75,000, so if a bank goes bankrupt, savings will above this would be lost
- May lack the business drive of a commercial bank

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5
Q

Explanation, Advantages & Disadvantages of Credit Unions

A

WHAT?
There are not-for-profit organisations that handle financial transactions and store money on behalf of their members.
Often there is a responsibility or desire to support a community made up of its members.
Members are the owners and have a voting right.

ADVANTAGES:
- Offers a range of services and account types
- Provide a secure place to store money
- Owned by members and therefore costs can be kept down allowing for higher interest payments
- Often offer additional benefits to the community or a good cause

DISADVANTAGES:
- Savings are only protected up to the value of £75,000, so if a bank goes bankrupt, savings will above this would be lost
- May lack the business drive of a commercial bank

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6
Q

Explanation, Advantages & Disadvantages of National Savings & Investments

A

WHAT?
This offers a range of options including ISA’s, premium bonds and gilts & bonds.
This is a government backed organisation that offers a secure saving option.

ADVANTAGES:
- Government backed, therefore offering security on 100% of savings with no upper limit
- Offers additional services / methods of savings, e.g. premium bonds

DISADVANTAGES:
- Rates are variable
- Not as easy to access due to lack of a high street presence
- Often required to give notice on withdrawals

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7
Q

Explanation, Advantages & Disadvantages of Insurance Companies

A

WHAT?
These are businesses that protect against the risk of loss in return for a premium.
They are profit-making organisations.

ADVANTAGES:
- Protect against unexpected losses or financial expenses
- Easy and regular monthly payments making planning easy
- Wide range of services and levels of cover to suit the needs of individuals

DISADVANTAGES:
- Premiums are assessed on the estimated degree of risk which may be seen to penalise some members or groups of society too harshly
- Profit-making organisations, therefore premiums will be charged to ensure shareholder needs are met

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8
Q

Explanation, Advantages & Disadvantages of Pension Companies

A

WHAT?
These are businesses that sell policies to individuals, either privately or through employers, to allow them to save now to fund retirement in the future.
Pension companies normally invest the money paid to them in contributions in order to increase its value. However, this is NOT risk free.

ADVANTAGES:
- Provides a structure to help plan for financial security after retirement
- Deductions can be taken directly from pay and be fully or partially matched by an employer’s contribution
- Experts are employed to make investment decisions

DISADVANTAGES:
- Poor investment decisions by the pension company may result in a disappointing return
- Money already invested in a pension can’t be released prior to the dates agreed in the policy

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9
Q

Explanation, Advantages & Disadvantages of Pawnbrokers

A

WHAT?
These are businesses or individuals who loan money against the security of a personal asset, e.g. an item of jewellery or piece of electronic equipment.
If the item is not bought back from the pawnbroker within a specified period of time, then it will be sold.

ADVANTAGES:
- A quick way of getting cash needed for a short period of time
- The asset can be bought back within a set period of time
- Interest is not charged

DISADVANTAGES:
- The amount given for the asset is often substantially lower than its actual worth
- If the money is not repaid within the agreed period, the asset will be sold on

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10
Q

Explanation, Advantages & Disadvantages of Payday Loans

A

WHAT?
These are organisations that offer a short-term source of finance used to bridge the gap between now and next receiving a wage; they are normally only available for relatively small amounts at very high rates.
They may be suitable in an emergency to meet cash shortages.

ADVANTAGES:
- A quick way of getting cash needed for a short period of time

DISADVANTAGES:
- Interest charges are likely to be very high
- Often results in paying back a final sum substantially higher than the initial amount borrowed

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11
Q

What are 5 methods of interacting with customers?

A
  • Branches
  • Online Banking
  • Telephone Banking
  • Mobile Banking
  • Postal Banking
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12
Q

Explanation, Advantages & Disadvantages of Branches

A

WHAT?
Physical places where the customer will visit to carry out transactions which can be face-to-face, e.g. over the counter transactions or using computerised facilities, e.g. an ATM.
Offer additional facilities and services, e.g. advice.

ADVANTAGES:
- Opportunity to build a relationship developing trust and brand loyalty
- Transactions can be conducted there and then
- Additional services such as advice can be offered
- Gives the customer a high level of confidence

DISADVANTAGES:
- Needs to travel to branch which is likely to incur travel costs, e.g. parking or fares for public transport
- Restricted to bank opening hours
- May be long queues plus travel time, making the process time consuming

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13
Q

Explanation, Advantages & Disadvantages of Online Banking

A

WHAT?
The use of the internet to carry out banking transactions.

ADVANTAGES:
- Available 24/7
- High degree of privacy
- Convenient

DISADVANTAGES:
- Takes time at the beginning to set up or apply for
- Not suitable for cash withdrawals
- Increased risk due to cybercrime
- If just an online account, the facilities may be limited

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14
Q

Explanation, Advantages & Disadvantages of Telephone Banking

A

WHAT?
When transactions are carried out over the telephone.

ADVANTAGES:
- Convenient, especially to access basic functions such as checking balance
- No additional charges

DISADVANTAGES:
- Full access may be limited to set hours
- Call centres and automated telephone systems can frustrate customers
- Higher risk of fraud and identity theft

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15
Q

Explanation, Advantages & Disadvantages of Mobile Banking

A

WHAT?
The use of mobile phones / devices to conduct financial transactions.

ADVANTAGES:
- Convenient
- Available 24/7
- No additional charges

DISADVANTAGES:
- May need to download specific apps to access mobile banking for a particular bank
- Higher security risk due to increased risk of loss or theft or mobile devices
- Can be prone to hackers sending texts asking for bank details

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16
Q

Explanation, Advantages & Disadvantages of Postal Banking

A

WHAT?
The use of the postal service to carry out paper-based financial transactions.

ADVANTAGES:
- Traditional method that many customers will feel comfortable with
- Doesn’t require any additional technology or devices

DISADVANTAGES:
- Can be slow due to the postal system
- Post can get lost

17
Q

What are 6 types of Information, Guidance & Advice?

A
  • Citizens Advice
  • Independent Financial Advisor (IFA)
  • Price Comparison Website
  • Money Advice Service
  • Debt Counsellors
  • Individual Voluntary Arrangements (IVA’s) Bankruptcy
18
Q

Explanation, Advantages & Disadvantages of Citizens Advice

A

WHAT?
This is an organisation, run by charities, that offers advice on a wide range of issues both financial and non-financial.
Advice is offered at physical centres as well as online and via email and telephones.
Financial advice covers areas, including debt, benefits, banking, pensions and insurance.

ADVANTAGES:
- Free service
- Offers face-to-face as wells online and telephone advice
- Wide range of areas covered

DISADVANTAGES:
- Trained volunteers aren’t necessarily professionals in financial issues and therefore knowledge may be limited

19
Q

Explanation, Advantages & Disadvantages of IFA’s

A

WHAT?
IFA’s are professionals who offer independent advice to their clients on financial matters including savings, investments, mortgages and pensions.

ADVANTAGES:
- Advice is offered by professionals in the field
- Services offered are regulated by the FCA and FOS
- Advisors will take time to understand an individuals full financial situation

DISADVANTAGES:
- Services will be charge for
- Advice offered is not guaranteed to be 100% up to date or unbiased

20
Q

Explanation, Advantages & Disadvantages of Price Comparison Websites

A

WHAT?
These websites collate pieces for similar goods and services within an industry allowing customers to make comparisons easily and find the best deals.

ADVANTAGES:
- Easy to access 24/7
- Free service

DISADVANTAGES:
- Not guaranteed to be 100% up to date, accurate or unbiased
- Do not always cover all of the available options
- Potenital for bias

21
Q

Explanation, Advantages & Disadvantages of Money Advice Services

A

WHAT?
This is a government organisation set up to offer free and impartial financial advice in the UK.

ADVANTAGES:
- Government-funded therefore advice is free and impartial
- Covers a wide range of financial matters

DISADVANTAGES:
- Advice is only available online or over the telephone (no physical presence)
- Can take time to find and understand the exact advice that is being searched for
- Advice can be generic rather than personal

22
Q

Explanation, Advantages & Disadvantages of Debt Counsellors

A

WHAT?
This is a professional who offers independent advice on how best to manage debt.

ADVANTAGES:
- Advice is offered by a professional who specialises in debt management
- Services offered are regulated by the FCA and FOS

DISADVANTAGES:
- Services will be charged for
- Advice will focus on debt management only, rather than the whole package of financial concerns

23
Q

Explanation, Advantages & Disadvantages of IVA’S Bankruptcy

A

WHAT?
This is a government organisation that allows an individual to declare themselves bankrupt while agreeing to pay all or part of the money they owe to creditors through all insolvency practitioner.
Regular payments are made to the insolvency practitioner who then spreads this across the creditors deciding how much to pay each one.

ADVANTAGES:
- Helps manage debt repayment with regular payments makes budgeting easier
- Independent advice, without bias

DISADVANTAGES:
- Set up and handling fees are charged for the service
- Will effect future credit ratings