Section 9.4

Question 1

Distribution

Answer 1

entails all activities involved in getting the right quantity of a product to customers at the right time and at a reasonable cost

Question 2

Intermediaries

Answer 2

retailers or wholesalers who help move products from producers to end users

Question 3

Retailers

Answer 3

buy goods from producers and sell them to consumers, whether in stores, by phone, through direct mailings, or over the Internet

Question 4

Wholesalers

Answer 4

(or distributors) buy goods from suppliers and sell them to businesses that will resell or use them

Question 5

Physical distribution

Answer 5

the process of getting products from producers to customers—entails several interrelated activities

Question 6

Supply Chain

Answer 6

he entire range of activities involved in producing and distributing products, from purchasing raw materials, transforming raw materials into finished goods, storing finished goods, and distributing them to customers

Question 7

Effective supply chain management (SCM)

Answer 7

requires cooperation, not only among individuals within the organization but also among the company and its suppliers and dealers

Question 8

Value Chain

Answer 8

the entire range of its value-creating activities.